Ron Girkins

At first they offered to help then I was ghosted by the sales man and then emailed the finance officer and was promised a call that day and never heard back. I do have a challenging credit history, however sales man and then emailed the finance officer and was promised a call that day and never heard back. I do have a challenging credit history, however I suppose expecting respect in receiving a call or email was too much. so if your credit isn’t good you should not expect the same treatment as someone with a perfect credit score. More

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I recently purchased my dream truck, a 2024 Tundra Hybrid, 1794 Edition with many options and accessories. Accolades to the Findlay Downtown Toyota Spokane team, especially: Steve Styren, Ge Hybrid, 1794 Edition with many options and accessories. Accolades to the Findlay Downtown Toyota Spokane team, especially: Steve Styren, General Sales Manager: Steve is one of the best Sales Manager I have met. He is personable and will work diligently to find your desired vehicle. The nature of how Toyota distributes its vehicles to its dealerships, makes an exceptional General Sales Manager like Steve an important resource in getting your desired vehicle. Ron Girkins, Sales Consultant: Ron is a great sales consultant/salesman when purchasing a new Toyota. I have used him for multiple vehicle purchases. He is a go-to salesman. He always goes out of his way to answer questions and to verify information about the vehicle to be purchased. He took the stress out of buying a new vehicle. I would recommend Ron for your next vehicle purchase. Curtis McGeorge, Parts Manager: Curtis is an important resource if you are considering options and accessories for you dream vehicle. He was able to pre-plan having my options and accessories in place for the truck's arrival. As a result, I was able to pick up the truck soon after its arrival with all the options and accessories installed. Tom Campos, Information Tech Expert: Tom is the best tech expert I have met. He was able to explain clearly how to use all the modern technology in my truck. He is a valuable resource for future questions. I highly recommend Findlay Downtown Toyota Spokane for your future Toyota vehicle purchases. They have a great Toyota team to help you with your questions and possible vehicle purchase. They are also a great dealership after the purchase. You won't be disappointed with Findlay Downtown Toyota Spokane. I will be purchasing my future Toyota vehicles from Findlay! More

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Ron Girkins was great. The place is nice and staff helpful, prices great. We will come back again!! The place is nice and staff helpful, prices great. We will come back again!! More

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Steve the GM is amazing. Ron the salesman I deal with is also unbelievable. When it come to the final paperwork it could not be any easier. There are never any high press Ron the salesman I deal with is also unbelievable. When it come to the final paperwork it could not be any easier. There are never any high pressure sales tactics and they don't try to up sale vehicle options. They truly listen to what your needs are in a vehicle. More

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Ron was great throughout the entire truck research and buying process. He was very helpful and knowledgeable and made the purchase stress free without any pressure. I highly definitely recommend Ron for buying process. He was very helpful and knowledgeable and made the purchase stress free without any pressure. I highly definitely recommend Ron for your next purchase! More

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Purchased a 4Runner from Findlay Downtown Spokane. We had decided on the 4 runner a year ago, but were trying to squeak out the last miles from our previous vehicle--2004 Subaru. It suddenly had sig We had decided on the 4 runner a year ago, but were trying to squeak out the last miles from our previous vehicle--2004 Subaru. It suddenly had significant maintenance problems and we were forced to get a vehicle sooner than expected. We were absolutely dreading having to deal with the purchase process and pushed it off as long as possible. We finally went to Findlay, met the sales staff and started looking at purchase options, were looking at other dealers as well. We ended up connecting with Ron Girkins, and that made all the difference. His integrity, character, knowledge and professionalism were obvious from the beginning even with our guard being up. He is absolutely genuine and is 100% focused on serving the customer 1st above all else. There was no question that he would keep the customers needs as top priority. We went from having 3 or 4 purchase options to both deciding that we wanted to purchase from Ron. We now own a great lunar rock 4 runner that we are confident will be in the family for the next 20 years. He made the purchase process fun, easy, and de-stressed. If we purchase another new vehicle we will be using Ron. More

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The salesman was awesome and had great knowledge about the cars. would go there again. the cars. would go there again. More

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Top tier customer service! Always willing to go above and beyond to make customers feel comfortable and get the best deal they can! Great team would absolutely recommend if you Always willing to go above and beyond to make customers feel comfortable and get the best deal they can! Great team would absolutely recommend if you are looking for a vehicle or service center. More

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I've had nothing but excellence from the service dept so when my car was totaled I decided to check out their sales dept. I landed Ron Girkins. What a gem! I gave him a list of what was important to me to h when my car was totaled I decided to check out their sales dept. I landed Ron Girkins. What a gem! I gave him a list of what was important to me to have in a vehicle and what needed to be avoided. He asked questions and so did I. Back and forth until we both felt his understanding of my needs and wants in a car was crystal clear. It was icy so he went across the street to get a car off the lot he thought met my criteria and brought it back to the showroom. Very courteous. Ron was spot on finding just the right car! I really wanted a red vehicle and ended up with white one, but still Ron found me a car with 99.9% accuracy. He paid attention, listened, and honored my requests. I'm not young and this was not my first car purchase. historically I have walked out on negotiations when the sales person was less honorable. Through no one's fault, there was a very long wait for Austin Cunningham in finance to be available. Ron was so patient and respectful during the entire evening even as it got later and later. Despite the hour neither Ron or Austin ever suggested finalizing the sale the next day. During the long wait Ron chatted with me like he'd known me forever - easy and comfortable. I hope this is my last car, but if it's not, I'll go back and hope Ron is still there. Shout out to Austin, too, who no matter how late it got, maintained his kind and respectful ways. Thank you both for making a task I didn't want to do as pleasant as possible. More

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