Ron Fondaw
Ron Fondaw at Lakeland Volkswagen
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Ron Fondaw

Parts

Lakeland Volkswagen

209 S Lake Parker Ave
Lakeland, FL 33801

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4.5
73 Reviews
4.5

73 Reviews

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73 Reviews of Ron Fondaw

November 13, 2024

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Employee Rating

People were friendly and work was done quick. They also gave us quotes for other work that needs to be done. More

by lawrencelori15
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Matthew Lindberg

Nov 14, 2024

Lakeland Volkswagen responded

Hi, Thank you for your review! We're glad to hear you had a positive experience at Lakeland Volkswagen. We appreciate your feedback and look forward to assisting you with any future needs!

September 21, 2024

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Was told piece to be replace was cover by warranty and I make appointment tech end up putting glue on piece instead of repairing. Is disappointing I spend ove 60 k in a truck and dealership will not assume More

by fgiovanetty
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Recommend Dealer
No
Sep 22, 2024

Lakeland Volkswagen responded

Thank you for reaching out to us regarding your recent visit. Your concerns are of utmost importance to us. We apologize for any inconvenience your visit may have caused you and want you to know we have forwarded your review to the appropriate party to handle your concerns. You can expect to hear a response from our team shortly. In the meantime, we thank you for your patience and look forward to speaking to you soon.

Sep 23, 2024

Lakeland Volkswagen responded

This was explained to you and your wife with the picture demonstrating where the bracket come apart due to outside influence. As per policy, this is not covered under warranty ( not a defected part ) "C\Pictures\104000111571436.zip" "C: Pictures\104000111571440.zip" sent on Tue 2024-09-17 09:49 advisor explained to your wife the best way with out replacing the headliner very costly to repalace, is glueing the bracket to the headliner was the best option, your wife agreed to proceed with the repair. Have a great day

September 12, 2024

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Katlyn was so kind and helpful. We really enjoyed working with her. While my car was able to be repaired, it was frustrating that Volkswagen no longer makes the part that was needed More

by EFoster
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Recommend Dealer
Yes

Other Employees Tagged: Katlyn Oldham

Sep 13, 2024

Lakeland Volkswagen responded

Hi, Thank you for your feedback. We're glad Katlyn was helpful, though we're sorry to hear about the part issue. We appreciate your understanding and are here for any further assistance you may need.

September 11, 2024

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I loved how this dealership took care of me. I made a last minute appointment, and they were able diagnosis the problem and fix it in the same day. More

by Chey M
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Recommend Dealer
Yes

Other Employees Tagged: Matthew Lindberg

Sep 12, 2024

Lakeland Volkswagen responded

Thank you for your feedback, Chey! We’re pleased to hear that we could accommodate your last-minute appointment and resolve the issue promptly. We look forward to assisting you again in the future!

August 26, 2024

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I love this dealership! They take care of the clients and are professional and do good work! Comfy sears while waiting, too! More

by LRIDDLE80
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Recommend Dealer
Yes
Aug 27, 2024

Lakeland Volkswagen responded

Hi, Thank you for your kind words! We’re thrilled to hear that you love our dealership and appreciate our professionalism and comfortable waiting area. We look forward to serving you again at Lakeland Volkswagen!

August 21, 2024

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Caitlin is a great service writer she's knowledgeable friendly and always gives us great advice with our Volkswagen. More

by biresdon
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Recommend Dealer
Yes
Aug 21, 2024

Lakeland Volkswagen responded

Thank you for your wonderful feedback! We’re thrilled to hear that Caitlin has consistently provided you with knowledgeable and friendly service. It’s great to know she’s been helpful with your Volkswagen. We appreciate your kind words and look forward to continuing to assist you!

August 14, 2024

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Service Advisor Ashleigh answered many of my periodic maintenance concerns. Oil change and Brake flush done neatly. The Parts Counter man kindly answered several questions I had about replacement tires More

by KEP
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Recommend Dealer
Yes

Other Employees Tagged: John Sullivan , Ashleigh, Service Advisor

Aug 21, 2024

Lakeland Volkswagen responded

Thank you for your feedback, KEP. We're pleased to hear that Ashleigh and our Parts Counter team were able to assist with your maintenance needs and answer your questions. It's great to know that you found our services neat and our staff helpful. If you have any more questions or need further assistance, feel free to reach out. We look forward to serving you again!

August 03, 2024

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I have been a faithful and happy customer of Lakeland VW for many years. Every one from the receptionists to the sales and service staff. I've purchased three VWs from this dealership and always return be More

by melindawb
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Recommend Dealer
Yes

August 03, 2024

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Excellent service, I get treated like family, minimal wait time, my experience at Lakeland Volkswagen and staff AAA +. More

by furiel20
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Recommend Dealer
Yes

June 24, 2024

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Went into the service department they was very courtesy and kind and they got me in and out More

by tdewdney
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Recommend Dealer
Yes

Other Employees Tagged: John Sullivan

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