Ron Falls | Page 3

They screwed me I traded a vehicle in decemeber 2020 and they were supposed to be pay it off and here I am having to make two car payments because they have yet to pay off the vehicle that was traded in. I' they were supposed to be pay it off and here I am having to make two car payments because they have yet to pay off the vehicle that was traded in. I'd suggest finding another dealership before dealing with them More

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Sneaky Service My wife had to have our vehicle towed to this dealer, a 2013 Kia Optima Hybrid because of a supposedly faulty safety plug in which needed to be replac My wife had to have our vehicle towed to this dealer, a 2013 Kia Optima Hybrid because of a supposedly faulty safety plug in which needed to be replaced and they didn't have. Since we were stuck here I had called other dealerships for the part in which the KIA should have done to source the part. I found multiple other KIA dealers with the part and they were all cheaper than this dealership was going to charger me for it. On top of this I found that the fuse inside the Safety Plug could be order and was only a $25 fuse (priced at another dealer) and not the entire safety plug they told us we need to replaced. They is a bulletin from KIA stating this for the vehicle. FROM KIA itself!!!! I will never trust this place with any vehicle. We brought our vehicle here for this expert KIA service and got shade tree mechanic, part changer service. More

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Bad experience No comuncation and very poor on trying to get you in a car I will never go back or send some one to get a car from. No comuncation and very poor on trying to get you in a car I will never go back or send some one to get a car from. More

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Be aware no grace period After telling my daughter to leave me with no way home and dead cell phone I panic and sign the papers thinking I could bring it back they said no gra After telling my daughter to leave me with no way home and dead cell phone I panic and sign the papers thinking I could bring it back they said no grace period I feel the public needs to be aware of this and will do everything I can to make sure everyone' knows how they do people More

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No pressure, allowed me to have what I wanted After some very bad experiences over the years, I learned to dread the process of getting a new car. Today I ran into Trey Odom at Kia of Gastonia an After some very bad experiences over the years, I learned to dread the process of getting a new car. Today I ran into Trey Odom at Kia of Gastonia and he actually listened to me and helped me find a car that fitted into MY requirements, not their sales goals. Had to drive 35 miles to find them but it was well worth the drive. Thank you More

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I love the care that I receive when getting my car service. They are always prompt and quick. Best car service I have ever received anywhere. service. They are always prompt and quick. Best car service I have ever received anywhere. More

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