Ron Dawes
Ron Dawes at Ken Ganley Chrysler Dodge Jeep Ram Mentor
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Ron Dawes

Parts Manager

Ken Ganley Chrysler Dodge Jeep Ram Mentor

2115 Mentor Ave
Painesville, OH 44077

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9 Reviews

Hello, my name is Ron Dawes. I've been with the Ganley Village family since 1999. If you don't see me here at the store helping the best customers in the world, you might catch me on the lake in my kayak fishing. So if you need a part, have a question, or just want to talk fishing, give me a call or stop in.

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9 Reviews

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9 Reviews of Ron Dawes

March 30, 2024

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Employee Rating

A great service department and very knowledgeable. Very friendly and nice to work with. Made me feel that the customers still come first. More

by Vlbstriping
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Justin Cleek, Marc McEwen, Jim Coolidge , Tony Bordelon

Apr 02, 2024

Ken Ganley Chrysler Dodge Jeep Ram Mentor responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

August 24, 2023

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Employee Rating

Salesman were friendly and easy to deal with, the service department is why I bought my truck here. More

by dphite
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Justin Cleek, Jeff Williams , Scott Marjak

Aug 28, 2023

Ken Ganley Chrysler Dodge Jeep Ram Mentor responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Chrysler Dodge Jeep Ram Fiat Painesville! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 08, 2022

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Employee Rating

Item had wrong part number and picture in line ,I NEEDED THE SHORT CARGO BED LINER and what was sent was the large one and was told there was only the one size. I told him to go on AMAZON check out the diff More

by theralin_1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 11, 2022

Ken Ganley Chrysler Dodge Jeep Ram Mentor responded

Hi, thank you for your feedback. We are sorry that your experience at Ken Ganley Chrysler Dodge Jeep Ram Fiat Painesville did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

Jul 11, 2022

theralin_1 responded

I had called to say sorry for the order sent back, that I made a mistake. Your picture on AMAZON showed the short version of the cargo tray and that is what I wanted .The person in the parts area said there was only one cargo tray and to a point he was correct. Mopar Cargo tray 82215677AB Mopar Molded Cargo tray is what you stock 82214032 I checked your web-sit and didn't find the cargo tray which is the one I wanted.

May 06, 2022

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Employee Rating

great service with friendly faces. My vehicle was diagnosed and fixed in same day. I'm very pleased!!! More

by duecedeez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Justin Cleek , Jasmine Switalski

May 08, 2022

Ken Ganley Chrysler Dodge Jeep Ram Mentor responded

Hi Duecedeez, we are very happy to have provided you with such a positive experience! Thank you so much again for your feedback! We hope you have a great day!

February 23, 2021

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Employee Rating

Needed a tonneau cover for a 2020 ram with rambox. Ron was extremely helpful and even applied a discount I was unaware of. Consistent great service from this dealerahip More

by Nmonaco
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 24, 2021

Ken Ganley Chrysler Dodge Jeep Ram Mentor responded

Thank you for the excellent review! We are pleased to see that Ron's excellent service made a positive impression on you. If there is anything else that Ganley Village Chrysler Dodge Jeep Ram FIAT can do for you, please be sure to let us know.

May 01, 2020

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Employee Rating

Top in there class well trained and they know to fix cars and trucks. The 1st time very professional and understands the customer needs perfect More

by Donrieco2
Recommend Dealer
Yes

Other Employees Tagged: Ken Bender, Fred Gale, Jacob Jakovlic, Bill Knauer, Brad Molyneux, Mike Thomas, RJ White, Mike Zook

May 02, 2020

Ken Ganley Chrysler Dodge Jeep Ram Mentor responded

Thank you for the great review! We are happy to know that you enjoyed our services. Let us know if there is anything else we can help you with. We look forward to working with you again!

April 18, 2020

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Employee Rating

Nick Artino and the rest of the Ganley staff were amazing. Nick helped with every detail from test driving and making the purchase. He did an amazing job and was very helpful through the whole process. I highl More

by D. Edwards
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bob Kukwa , Nicholas Artino

August 07, 2018

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Employee Rating

GANLEY EXPERIENCE I've been doing business with this dealership since 1995. They're wonderful people that know you by name when you walk in the door and except for rout More

by rose.smith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Justin Taylor , Larry Orozco, Bill Whipple

May 02, 2018

Dealership Rating
Employee Rating

Smooth, Pleasant, I was ready to buy Straight forward, no gimmicks. Sales Associates answered all of my questions. The Parts Dept. were extremely helpful to outfit my truck after I purcha More

by DWF4U2C
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bob Kukwa, Justin Taylor , Zaid Alsaifi, Henry Bailey, Fred Gale, Nick Villella

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