Ron Broussard

Ron Broussard provided the best service experience. We brought our GLE 450 in for an oil change and to investigate a noise at the rear of the vehicle. The tech. couldn't identify the noise so Ron solic We brought our GLE 450 in for an oil change and to investigate a noise at the rear of the vehicle. The tech. couldn't identify the noise so Ron solicited the help of the Service Manager who did a ride along with me to identify the source of the noise. I turned out to be normal; the noise was generated whenever the rear camera was engaged. I believe other service reps would have blown off our concern but Ron made sure to get it addressed. More

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I wish I could give a zero. I feel like I've been robbed. My C300 engine died after I drove it less then 50,000 miles and 3 payments left to go. The car was barely out of warran I feel like I've been robbed. My C300 engine died after I drove it less then 50,000 miles and 3 payments left to go. The car was barely out of warranty less then 4 months and they basically gave me a keychain for my troubles even after admitting it was a catastrophic failure on THEIR part. More

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Patient and listens to your issues and requests Ron in Service and Johan in Sales - I left very satisfied. in Service and Johan in Sales - I left very satisfied. More

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Ron Broussard was great. Extremely professional and went above and beyond my family’s expectations. Thank you for the positive experience! Extremely professional and went above and beyond my family’s expectations. Thank you for the positive experience! More

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Ron Broussard provided excellent customer service. He was professional, knowledgeable, caring and went above and beyond his duties to assist me in my car problems. Thank you, Ron! He was professional, knowledgeable, caring and went above and beyond his duties to assist me in my car problems. Thank you, Ron! More

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DO NOT purchase a vehicle from this dealership, especially if you plan on having it serviced there. Purchased a brand new Mercedes Cabriolet with a rear window that gets stuck and doesn’t consisten especially if you plan on having it serviced there. Purchased a brand new Mercedes Cabriolet with a rear window that gets stuck and doesn’t consistently role up/down. They have had the car for over a month and have called us twice for follow up with the same song and dance of how they are contacting Mercedes Benz because they can’t figure it out. A WINDOW! On a NEW car! They have taken no accountability and blame “Mercedes Benz” and COVID. Aren’t you Mercedes Benz?! Unbelievable. Be forewarned. More

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Great service and exceptional welcoming customer service. I truly enjoy going there. Even looking forward to future exchange. I truly enjoy going there. Even looking forward to future exchange. More

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Very professional, listened to my concerns. Updated me on everything that needed to be taken care of everything that needed to be taken care of More

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Ron was very helpful in service dept and he followed all protocol and good maner protocol and good maner More

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Nice services, experienced, quick, helpful, and convenient. This dealer improved a lot and finished job in one day. convenient. This dealer improved a lot and finished job in one day. More

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