Ron Askew

Ron and Ricky were fantastic to work with. Ron truly went above and beyond, delivering on his promise not to waste my time. He genuinely cared about me as a person, not just as a potential cus Ron truly went above and beyond, delivering on his promise not to waste my time. He genuinely cared about me as a person, not just as a potential customer. He provided valuable advice, even when it wasn’t the right time to make a purchase, and let me know when it would be. This made me feel like he was genuinely looking out for my best interests. I’m planning to buy my next car from him, regardless of which dealership he works at! Ricky, the finance manager, was also incredibly helpful. He patiently answered all my question. He didn’t rush me into making a decision but gave me the time and attention I needed to make an informed choice. I truly appreciated his time and patience. Max was also great! He offered to have food delivered to me while I waited for my deal to seal because I had been there for so long! I’ll happily return to this dealership, which is a 1.5-hour drive from my house, rather than the ones that are only 20 minutes away because of the exceptional service I received. Thank you, Ron, Ricky, and the entire team! More

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I am writing to express my deep frustration with the level of service I received during my recent visit to your dealership. I made the intentional decision to return to your location because of the exce level of service I received during my recent visit to your dealership. I made the intentional decision to return to your location because of the exceptional service I received from Ron Askew during my car search in 2022. While I ultimately purchased a vehicle elsewhere at that time due to the inventory shortage, Ron left a lasting impression; his professionalism and attention to detail were why I came back. Unfortunately, my recent experience was quite the opposite and has left me extremely disappointed. During my second visit in a week, while working with Ron on a potential deal, I was introduced to JC Thomas, who identified himself as the manager. From the moment he engaged, his arrogance was palpable. Rather than welcoming me or demonstrating a collaborative approach, he opened with, “I’ve worked on some numbers but if you’re serious about buying today, I can work harder to make a deal.” This felt more like a challenge than a professional interaction. I calmly reiterated that I intended to purchase a vehicle, but my final decision would be made by the upcoming Friday. After doing more research and following up via email with Ron to confirm my preferences, I returned to the dealership expecting a clear and respectful process. Instead, the figures JC presented were inaccurate. I had to correct his math twice, and even then, he randomly inserted numbers that were not on the original quote. When I asked for clarity and transparency—requesting that we walk through the numbers line by line—he abruptly got up mid-conversation and went to his office to print a revised sheet. This new version contained entirely different figures while omitting other important line items from the original. Let me be clear: I am not new to BMW ownership, nor is purchasing a new vehicle a novel process for me. I do not need to be condescended to or treated as if approval from BMW Financial is some sort of privilege. The level of arrogance displayed by JC Thomas was not only unnecessary but entirely unprofessional. It was clear he either did not want to work with me or felt it beneath him to do so. If this is the standard of customer service provided by someone in a managerial position at your dealership, I strongly urge you to reevaluate. Public-facing roles require humility, respect, and basic customer service skills. Based on this experience, Mr. Thomas may be better suited for a position that does not require direct interaction with customers. I appreciate Ron’s continued professionalism throughout, and it is unfortunate that this experience overshadowed his efforts. However, unless this matter is addressed, I cannot in good conscience recommend this dealership to anyone in my network. More

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My sales person was all together he got the best price and new how the car work as well made it all about me, and fiance person also made you feel great. and new how the car work as well made it all about me, and fiance person also made you feel great. More

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This was my second time buying a car from Ron Askew at BMW of Silver Spring, and once again, the experience was outstanding. He made the entire process of purchasing my 2024 BMW X4 smooth, stress-free, an BMW of Silver Spring, and once again, the experience was outstanding. He made the entire process of purchasing my 2024 BMW X4 smooth, stress-free, and enjoyable. Ron Askew is knowledgeable, patient, and genuinely committed to making sure you drive away happy. I truly appreciate the attention to detail and the top-notch customer service. If you're looking for a premium experience that matches the quality of the BMW brand, I highly recommend working with him at BMW of Silver Spring. I’ll definitely be back for my next BMW! More

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Ron Askew was pleasant, communicative, and responsive. I made an out-of-town purchase, and he made the purchasing process a smooth one. I made an out-of-town purchase, and he made the purchasing process a smooth one. More

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Very pleased with all the help I received in the car buying process from the dealership, and specifically, my salesperson Ron Askew. Ron was extremely respectful and efficient with my time in putting a buying process from the dealership, and specifically, my salesperson Ron Askew. Ron was extremely respectful and efficient with my time in putting a deal together. Could not have been more pleased with the results. More

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Very personable, friendly, and family oriented dealership. The entire staff are all experienced and very friendly. Just purchased my 3rd BMW from this dealership and will continue to do so for a dealership. The entire staff are all experienced and very friendly. Just purchased my 3rd BMW from this dealership and will continue to do so for any future BMW purchases. More

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The best service great bunch of guys the salesmanager was great as well as the credit manager was first rate. My salesmen was a gentleman there was also a tech guy who set up my car second to none. great as well as the credit manager was first rate. My salesmen was a gentleman there was also a tech guy who set up my car second to none. More

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Ron Askew is simply phenomenal! ! As a first-time car buyer, Ron took care of me like family, going above and beyond to make my purchasing experience a total success. After some rese ! As a first-time car buyer, Ron took care of me like family, going above and beyond to make my purchasing experience a total success. After some research, I became interested in the X2 xDrive28i and Ron was very attentive to the features I requested upon test driving the model. He truly did the impossible—locating a vehicle with my EXACT specifications out-of-state and coordinating a dealer-dealer trade to get it! Ron kept me informed throughout the entire process, and when I went to finalize the purchase, even surprised me with all-weather mats as a warm welcome to the BMW community! I am so happy with my new vehicle; I still cannot believe my dream car became a reality, and I cannot thank Ron enough for his unending service and support!! More

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I recently had the pleasure of working with Ron Askew at BMW of Silver Spring while purchasing my new BMW, and I couldn’t be more satisfied with the experience. From start to finish, Ron was approachable, k BMW of Silver Spring while purchasing my new BMW, and I couldn’t be more satisfied with the experience. From start to finish, Ron was approachable, knowledgeable, and never pushy. He made sure to guide me through every step of the process, addressing all my needs. Ron’s commitment to customer satisfaction is evident in his attentiveness and dedication. He truly stands by his clients and works hard to ensure they have a positive experience. I will definitely return for my future vehicle purchases and highly recommend Ron to anyone in the market for a new BMW. More

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