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Romando Durdia
Romando Durdia at Ira Toyota of Manchester
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Romando Durdia

Sales Consultant

Ira Toyota of Manchester

33 Auto Center Rd
Manchester, NH 03103

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2 Reviews
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2 Reviews

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2 Reviews of Romando Durdia

August 21, 2024

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Employee Rating

Did like this dealership until a few months ago. Sales person was supposed to call me to test drive a new car once one came in. That was in June. Never heard from him. Today I went to have my car se More

by trb72058
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Sandra Silva

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Aug 24, 2024

Ira Toyota of Manchester responded

trb72058, We are truly sorry to hear about your recent experience at our dealership. Your satisfaction is our top priority, and it's clear that we fell short in this instance. We have well over 20 techs at all points of our day, 3 is not the case. We understand that the extended wait time for your service was frustrating. Our goal is to provide efficient and timely service to all of our customers. Regarding the salesperson, we will investigate this matter immediately and take appropriate action. Please let us know if you would like to provide more details about the specific vehicle you are interested in. We would appreciate the opportunity to make things right. Please, contact me directly at jmccarthy@Group1Auto.com to discuss how we can address your concerns and restore your trust in our dealership. Thank you for bringing this to our attention. John McCarthy General Manager jmccarthy@Group1Auto.com

April 29, 2024

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Employee Rating

Rondo was extremely helpful! Was able to find the perfect vehicle for me, and made the process easy. More

by Marj
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Apr 30, 2024

Ira Toyota of Manchester responded

It's fantastic to hear that you had a great experience and that Rondo provided helpful assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

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