I worked with Romen Artalejo at Walter’s Audi in
riverside. He was nothing but a pleasure to do business with. I first found the car on car gurus on then reached out to Romen via the info provided.
riverside. He was nothing but a pleasure to do business with. I first found the car on car gurus on then reached out to Romen via the info provided. He sent me a full video going through all of the options of the car (nice touch). I then flew out to meet him and he could’ve not been more supportive and informative. Really friendly dealership and an overall A+ experience
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by kfernandez1025
Other Employees Tagged:
Andy Bartoli, Jason Yang
Sep 13, 2021 -
Audi Riverside responded
Thank you so much for your wonderful review! Providing top-notch service is so important to us, and we are so glad that Romen's efforts could meet your satisfaction! We greatly appreciate the opportunity to work with you! We warmly congratulate you on your new vehicle- on behalf of Romen and the entire team! Safe travels!
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
George McKenzie - General Manager
Dave Duarte and the team really helped us out a lot with
our first Audi! We absolutely love it and loved the fact that we weren’t at the dealership alllllll day as one normally is. Dave provided a personali
our first Audi! We absolutely love it and loved the fact that we weren’t at the dealership alllllll day as one normally is. Dave provided a personalized experience and helped us find the best match in regards to vehicle and pricing. Thank you all very much!
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by Castavan94
Other Employees Tagged:
Kevin Bolden
, Dave Duarte, Jason Yang
Sep 07, 2021 -
Audi Riverside responded
Thank you so much for your wonderful review! We are honored to have been of assistance to you with your special purchase, and we are so glad that Dave provided you with the 5-star experience that you so much deserve! We wish you the warmest congratulations on your first new Audi- on behalf of Dave and the entire team! We hope to see you again when the time comes for your vehicle's first service. Safe travels!
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
George McKenzie - General Manager
I want to personally thank Romen Artalejo for making this
a great experience. I live in Sacramento 6-7 hours away and Romen took the time first over the phone and then took the time to be ready when I arrive
a great experience. I live in Sacramento 6-7 hours away and Romen took the time first over the phone and then took the time to be ready when I arrive to the dealership from out of town. Again thank you for the amazing service Romen!
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by PACOMIRAZO
Other Employees Tagged:
Andy Bartoli
Aug 17, 2021 -
Audi Riverside responded
Paco,
Congratulations on your new vehicle! We are honored to have had the opportunity to do business with you, and we are so glad that Romen provided you with 5-star service and made your experience with us an all-around success! Thank you for taking the time to leave Romen this excellent review! We wish you the safest of travels- on behalf of Romen and the entire team!
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
George McKenzie - General Manager
The building is huge yet it’s so clean and organized. The
personnel are very courteous and very knowledgeable on the vehicle especially Romen Artalejo. I’ll recommend Walters Audi anytime
personnel are very courteous and very knowledgeable on the vehicle especially Romen Artalejo. I’ll recommend Walters Audi anytime
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by jdacones
Other Employees Tagged:
Albert Rosales, Dennon Whaples
Aug 09, 2021 -
Audi Riverside responded
Thank you so much for your excellent review and recommendation! Providing a remarkable experience is always our goal, and we are so glad that Roman and the team could meet your satisfaction. Please do not hesitate to let us know if we may ever be of further assistance to you in the future. We wish you the safest of travels- on behalf of Roman and the entire team!
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
George McKenzie - General Manager
I have been in the market for an Audi SQ5 for a couple
months. With the low inventory it was a bit challenging. I finally located a car through Edmunds and contacted the dealership. I was at the dealer
months. With the low inventory it was a bit challenging. I finally located a car through Edmunds and contacted the dealership. I was at the dealership with plans to buy the next day. Upon my arrival I was greeted by Romen Artego who assisted me through the buying process. I was a bit nervous since this is the first time I went to a dealership alone to purchase a car. He was amazing, knowledgeable and so patient with all my questions. Prior to me driving off the lot he told me he would call me in the morning to follow up with any questions I may have. Sure enough I received a call before 11am and yes I had questions which he answered. The 2 hour drive to Walters Audi was more than worth it. Roman Artalego is amazing!!!!!
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by renam1
Jul 27, 2021 -
Audi Riverside responded
Thank you so much for your excellent review! We are so glad that your vehicle search led you to us, and we are thrilled that Roman provided you with nothing less than a 5-star experience and got you into your new vehicle! It is our pleasure to assist you in any way possible. We wish you the warmest congratulations on your new Audi SQ5- on behalf of Roman and the entire team! We hope to see you again when the time comes for your vehicle's first service.
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
George McKenzie - General Manager
I have been a Walters Audi customer for year's!!! I had
to come back and upgrade my car! I want to thank Roman Artalejo for helping me find my dream car and providing excellent customer service!!!. I love
to come back and upgrade my car! I want to thank Roman Artalejo for helping me find my dream car and providing excellent customer service!!!. I love my new Audi s4
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by apollo1386@icloud.com
Other Employees Tagged:
Andy Bartoli, Eric Lafever
Jul 09, 2021 -
Audi Riverside responded
Thank you so much for taking the time to share this positive review! We are honored to have your confidence and loyalty, and we are glad that Roman and the team continue to provide you with the 5-star experience that you so much deserve. Roman will be delighted to know that you greatly appreciated his assistance with your special purchase during your latest visit. We wish you the warmest congratulations on your new Audi s4- on behalf of Roman and the entire team! We hope to continue to serve you for many years to come.
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
George McKenzie - General Manager
Romen Artalejo is the best! Even after purchasing my
vehicle, he has been so helpful in answering my many questions and has done so promptly. I highly recommend Romen because he’s professional, knowledg
vehicle, he has been so helpful in answering my many questions and has done so promptly. I highly recommend Romen because he’s professional, knowledgeable, and friendly. He’s an asset to Walter’s Audi in my opinion and the reason I will return for future auto needs.
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by niasboy
Jul 06, 2021 -
Audi Riverside responded
Thank you for taking the time to share this positive review! We are thrilled that Roman provided you with 5-star assistance and made your visit an all-around success. He will be honored to hear of your kind recommendation and that you greatly appreciated his assistance with your special purchase. Congratulations on your new vehicle- on behalf of Roman and the entire team! We look forward to serve you and your automotive needs again in the future. Please drive safely, and do not hesitate to let us know if you ever have any further questions or concerns.
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
George McKenzie - General Manager
Roman was extremely helpful and friendly. Would highly
recommend this dealership to friends and family.! We were in and out! Pricing and everything was perfect ! Very satisfied !
recommend this dealership to friends and family.! We were in and out! Pricing and everything was perfect ! Very satisfied !
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by valadezlaura14
Other Employees Tagged:
Andy Bartoli, Eric Lafever
Jun 21, 2021 -
Audi Riverside responded
Thank you for taking the time to share this positive review and recommendation. We are delighted to know that Romen provided you with a seamless purchasing experience. We congratulate you on your new vehicle, and we hope to serve you again in the future.
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
George McKenzie - General Manager
Great place, great inventory. Salesmen that helped me was
great also very friendly and knowledgeable, would definitely come back recommended 10/10 any day of the week
great also very friendly and knowledgeable, would definitely come back recommended 10/10 any day of the week
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by Ant1jimenez
Jun 01, 2021 -
Audi Riverside responded
Thank you so much for your wonderful review and recommendation! We are pleased that Roman could be of remarkable assistance to you throughout your visit! We are so glad that we had the opportunity to work with you, and we look forward to the chance to serve you again!
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
George McKenzie - General Manager
Roman Artalejo was really helpful and was very
knowledgeable about the Q5 we were looking at . We went to a few other dealerships where the salesmen tried to pressure us and didn’t know a lot abou
knowledgeable about the Q5 we were looking at . We went to a few other dealerships where the salesmen tried to pressure us and didn’t know a lot about the different cars we were looking at. My wife and I appreciate not being pressured into buying this vehicle.
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by John Monk
Other Employees Tagged:
Andy Bartoli
May 17, 2021 -
Audi Riverside responded
John,
Thank you for taking the time to share this positive review! We are so glad that we had the opportunity to work with you, and we are pleased that we could provide you with the pressure-free assistance that you so much deserve. It is our pleasure to serve you. Please do not hesitate to let us know if there is ever anything more that we may help you with in the future!
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
George McKenzie - General Manager