Roman Artalejo | Page 12

Great Service Walter's Audi of Riverside Romen from Walter's Audi was amazing, he was patient, caring and so knowledgeable. He did whatever it took to make our buying experience wonderful. Romen from Walter's Audi was amazing, he was patient, caring and so knowledgeable. He did whatever it took to make our buying experience wonderful. Greatful for Romen! Thank you for all you did for us! More

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Extremely convenient purchase We have been shopping around for a car for a while. Due to my husband's work schedule, we have found this process to be challenging. My kids and I pu We have been shopping around for a car for a while. Due to my husband's work schedule, we have found this process to be challenging. My kids and I pulled into Walter's Audi and were immediately greeted by Roman who was very friendly and professional. We were not shopping for an Audi, we were shopping for a Chevy Tahoe that they happened to have on their lot. Even though we were not purchasing one of their cars per say, they still treated us as though we were valued customers. I appreciated the fact that they were not pushy AT ALL. Since my husband was not able to make it in, they sent him a high quality video, noting all features as well as flaws. The next day we were able to get approved online which took about 5 min. Roman then personally delivered the car to us with a full tank of gas. It took my husband 15 min to fill out the paperwork and Roman handed us the keys and took an Uber back to the dealership. I felt as though we were given VIP services and I appreciated that considering the fact that we were purchasing a used car with a lower price tag compared to most of the cars on their lot. I highly recommend this dealership and will definitely consider them first, for future purchases. More

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Excellent purchasing experience Roman Artalejo was great through the entire purchasing process! Very patient in answering all my questions and finalized the deal in less time I expe Roman Artalejo was great through the entire purchasing process! Very patient in answering all my questions and finalized the deal in less time I expected to spend at this dealership! I highly recommend Roman and Walter's for your next Audi purchase! More

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Pleasant experience Joshua Vigil was quite professional and courteous. He was very knowledgeable and answered all questions I had for him. It showed he took great pride i Joshua Vigil was quite professional and courteous. He was very knowledgeable and answered all questions I had for him. It showed he took great pride in Audi cars. I would recommend him to a friend. More

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Wonderful experience to have the Audi What a wonderful experience to purchase my wife's dream car the Audi Q5! Mr Romen Artalejo is so polite and humble to introduce all the new features What a wonderful experience to purchase my wife's dream car the Audi Q5! Mr Romen Artalejo is so polite and humble to introduce all the new features of the car! He is so patient and professional to answer all our questions regarding the advanced technology in the new vehicle! The more important thing is that he is not aggressive to sell the car to us, but try to help us to choose which one is fit to our need! We really appreciated his help. Finally he gave us a very good deal! The last thing he and Audi dealer did to us is so amazing ! They sent the car to our home!! which is unbelievable ! Romen delivered the car to us and spend long time to introduce the very new vehicle to us until we know how to manage to run the car!!! Great person! and great dealer! -Liming More

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Perfect Buying Experience A+ Artalejo Romen Is a very knowledgeable and nice salesman. He made us feel welcome and worked for us to get a great deal on the car of our dreams . Ma Artalejo Romen Is a very knowledgeable and nice salesman. He made us feel welcome and worked for us to get a great deal on the car of our dreams . Manager Angel Ortiz Is also knowledgeable and nice. Thank you!!! The Askins Family More

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Stellar service especially after hours by Roman! I have been searching for a very specific Audi and most I find are sold very fast that fit this category. One had just listed and did not yet have pho I have been searching for a very specific Audi and most I find are sold very fast that fit this category. One had just listed and did not yet have photos up. The dealership was closed so I did live chat from their site and was surprised to find that one of their salespeople, Roman, was the one helping me after hours on live chat. I only knew this because I had seen great reviews mentioning him on the site. He was so accommodating but not pushy. He said he would get back to me at 9AM with all the details and he honored his word. He immediately sent photos and a video that next day and again was never pushy. Some of the other dealerships I contacted had as many as 5 people contacting me after I inquired and many of the people didn't even have the info on the vehicle I had inquired about! Today I even blocked a number from another dealership because they were bothering me so much. Although I don't think I will be getting this Audi I inquired about, Roman was so sweet about it, informed and pleasant to deal with that I hope to be able to get my Audi from him in the future. You are in great hands with him and this dealership. More

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Very happy with Audi Riverside The team at Walter's Riverside was outstanding to work with. Jennifer, Joshua and Angel and Andy were responsive, professional and accommodating. The team at Walter's Riverside was outstanding to work with. Jennifer, Joshua and Angel and Andy were responsive, professional and accommodating. Jennifer made me feel comfortable from the moment I met her. Also, kudos to Roman for his help during my first visit to the dealership. I knew what I wanted and the team helped me get there. Thanks again. Love my rare azores green Q5! More

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Never said no and continued to work for a deal Facing a tuff decision after reaching my miles early on a 3.5 year lease Romen Artalejo was opened minded and willing to help me find the deal I was l Facing a tuff decision after reaching my miles early on a 3.5 year lease Romen Artalejo was opened minded and willing to help me find the deal I was looking for. I attempted twice to work a deal out on a trade in towards a purchase, only to be told it couldn't be done by another dealer. I was told to return in 6 months to make a deal. I decided to brake my loyalty with my previous dealership and search for the car I wanted which lead me to Walter's. Roman was my first point of contact and was very friendly and easy to work with. When I explained my situation he never said no or tried to steer me into a different deal, instead he worked along with his manager and ultimately got me the car I wanted and a deal I could accept. This is now my 3rd Audi and my wife's second. Roman will get our next deal thanks to the customer service I received! More

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Great service Very friendly, help me to finance the car I really like without any problems. I would like to buy again in the future if I needed. Very friendly, help me to finance the car I really like without any problems. I would like to buy again in the future if I needed. More

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