My wife was looking for an Audi and we decided to go to
Riverside Audi.
We met with Romen Artalejo, who was very easy going and we immediately felt comfortable with him. He made us feel like he wasn’t
Riverside Audi.
We met with Romen Artalejo, who was very easy going and we immediately felt comfortable with him. He made us feel like he wasn’t concerned with “making the deal” but rather; what was the best car for my wife.
He was transparent, and a true professional.
We met with the manager, “Kevin” who again, was truly a pleasure to deal with. He was fair on the trade in price of the vehicle we brought in and you could tell that he and Romen work well together.
Once we found a car, we met with AJ in finance. Again, he wasn’t pushy about the warranty packages but rather, what would be best for us.
The whole experience from beginning to end was positive and I truly appreciated being treated with respect, kindness and dignity. It was a pleasure working with everyone involved!
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by K DeDeaux
Nov 14, 2024 -
Audi Riverside responded
We appreciate you for leaving Romen, Kevin and AJ this stellar review! We are honored to have had the opportunity to work with you and your wife and we are glad that they could provide you with top notch service. We are delighted to know that they treated you with respect, kindness, dignity and was a pleasure to work with. We sincerely congratulate your wife on her new Audi- behalf of the entire Audi Riverside team!
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
John Scholz - General Manager
We had a great car buying experience with Vinnie and the
entire team at this dealership! He was efficient, genuinely professional, answered all our questions and quickly got us into the car we wanted! So ha
entire team at this dealership! He was efficient, genuinely professional, answered all our questions and quickly got us into the car we wanted! So happy my daughter chose to purchase her first Audi at Walter’s Audi Riverside! Highly recommended …from initial search inquiry to communication after the sale! Thanks, guys!
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by Dawn
Aug 12, 2024 -
Audi Riverside responded
Dawn,
We greatly appreciate you for leaving Vinnie this spectacular review and recommendation! We are honored to have had the opportunity to work with you and we are glad that Vinnie could provide you with top notch service. We are delighted to know that he was efficient, genuinely professional and answered all of your questions. If there is ever anything more that we may help you with please do not hesitate to let us know. We sincerely congratulate your daughter on her first Audi- behalf of the entire Walter's Audi team!
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
John Scholz - General Manager
My partner and have done multiple deals throughout the
years with many dealerships, this time we were looking into an Audi at this dealership and we were very disappointed with the service we got. Not onl
years with many dealerships, this time we were looking into an Audi at this dealership and we were very disappointed with the service we got. Not only they tried to scam us with a LoJack device charge of $1500 added to the original price of $53500 that wasn’t advertised, the level of customer service is deplorable, definitely not a high end car business. From the lack of knowledge that the sales man showed to the very unprofessional and rude behavior of the so called “sales manager” Kevin B, who kept speaking over my partner and getting loud, we also asked to speak to GM John Scholz days ago and no one has followed up. A $60k deal lost for horrible customer service and unprofessional behavior. We took the day off to drive to California from Phx from our really busy schedule, but General Sales manager just decided to be rude and unprofessional so we decided not to. Stay away! There’s many other far better dealerships in the LA area.
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by AB
Aug 12, 2024 -
Audi Riverside responded
Hi Adrian,
I’m really very sorry that this was your experience with us. I’d like to learn more about what happened here. I tried to locate your information here in our system but was unable to locate a record with your name. Perhaps this vehicle was under your partner’s name? While I look further trying to locate a way to contact you or your partner do you mind please calling me directly so I can jump in and help here?
John Scholz
General Manager
Walter’s Audi
(951) 441-6183
Rob was a great resource for me as I made my work vehicle
decision. Friendly, knowledgeable, and flexible.
decision. Friendly, knowledgeable, and flexible.
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by duff.state
May 23, 2024 -
Audi Riverside responded
Duff.state,
We are grateful for you leaving Rob this exceptional review! We are honored to have had the opportunity to work with you and we are glad that Rob could provide you with 5-star service. We are pleased to know that he was friendly, knowledgeable and flexible. We hope to have the opportunity to work with you again in the future. We warmly congratulate you on your new vehicle- behalf of the entire Walter's Audi team!
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
John Scholz - General Manager
I had a wonderful experience buying a used Audi with low
miles from Romen Artalejo and the Walter’s Audi team. I am an out-of-state buyer and they handled all of my questions and concerns smoothly and effi
miles from Romen Artalejo and the Walter’s Audi team. I am an out-of-state buyer and they handled all of my questions and concerns smoothly and efficiently. I would highly recommend them!!
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by K Mc
Other Employees Tagged:
Greg Meer
May 03, 2024 -
Audi Riverside responded
K Mc,
Providing immaculate service is so important to us here at Walter's Audi and we are glad that Romen's efforts could meet your satisfaction and high recommendation! We are so appreciative of the opportunity to work with you. We are thrilled to know that you had a wonderful experience. Please do not hesitate to give us a call if you ever have any questions or concerns. Congratulations on your new Audi- behalf of the entire team!
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
John Scholz - General Manager
Rob Benedict was amazing through this whole process!
!! He was there to take care of any questions and wants we had with our purchase. I would highly recommend Walter’s Audi in Riverside. Ask for Rob!! H
!! He was there to take care of any questions and wants we had with our purchase. I would highly recommend Walter’s Audi in Riverside. Ask for Rob!! He’ll go above and beyond for u!!!!
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by Lindseybaragry6
Apr 17, 2024 -
Audi Riverside responded
Lindsey,
We are grateful for you leaving Rob this stunning review and recommendation! We are honored to have had the opportunity to work with you and we are glad that Rob could provide you with 5-star service. We are pleased to know that he was amazing and went above and beyond for you. We hope to have the opportunity to work with you again in the future. We warmly congratulate you on your new vehicle- behalf of the entire Walter's Audi team!
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
John Scholz - General Manager
The experience was very easy and helpful to go through
overall I’m happy with how everything came about
overall I’m happy with how everything came about
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by ayealijah17
Mar 19, 2024 -
Audi Riverside responded
Ayealijah,
We greatly appreciate you for leaving us this phenomenal review! We are honored to have had the opportunity to work with you and we are glad that our team could provide you with top notch service. We are delighted to know that they were helpful and you are happy how everything came about. If there is ever anything more that we may help you with please do not hesitate to let us know. We sincerely congratulate you on your new vehicle- behalf of the entire Walter's Audi team!
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
John Scholz - General Manager
I was shopping for an Audi Q5e for about two weeks in
February 2024. I was about to go through with a purchase but thought I'd reach out to Walter's Audi to continue doing my due diligence before moving
February 2024. I was about to go through with a purchase but thought I'd reach out to Walter's Audi to continue doing my due diligence before moving forward. I am so glad I did because I Met ROMEN ARTALEJO at Walter's Audi. Romen Artalejo was very helpful and made the process very easy. Within 3 hours of my first time speaking with Romen Artalejo, the Audi Q5e was on my driveway as Romen Artalejo delivered the car personally to my home. Thank you, ROMEN ARTALEJO!
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by harutvoskanyan
Other Employees Tagged:
Bryan Villasenor
Feb 21, 2024 -
Audi Riverside responded
Thank you so much for leaving Romen this positive review! We are so appreciative of the opportunity to work with you and we are glad that Romen could provide you with A+ service. We are happy to know that he was very helpful and even delivered your car personally to your home. Please do not hesitate to let us know how we may be of further service to you. Congrats on your new Audi Q5e- behalf of the entire Walter's Audi team!
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
John Scholz - General Manager
My experience with Romen was amazing!
I did not have to haggle with the sales guy to get what I wanted. Great person to work with, transparent throughout the entire process. Thank you Rom
I did not have to haggle with the sales guy to get what I wanted. Great person to work with, transparent throughout the entire process. Thank you Romen!
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by Crystal C
Jan 18, 2024 -
Audi Riverside responded
Crystal,
We greatly appreciate you for leaving Romen this stellar review! We are honored to have had the opportunity to work with you and we are glad that Romen could provide you with top notch service. We are delighted to know that he was amazing and great to work with. If there is ever anything more that we may help you with please do not hesitate to let us know. We sincerely congratulate you on your new vehicle- behalf of the entire Walter's Audi team!
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
John Scholz - General Manager
This is the 2nd vehicle I’ve purchased from this
dealership. They’re a class act, from the initial vehicle video from Joshua Rambow, to the sales process with Romen Artalejo. Easy process and amazin
dealership. They’re a class act, from the initial vehicle video from Joshua Rambow, to the sales process with Romen Artalejo. Easy process and amazing inventory selection.
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by RonLee
Jan 15, 2024 -
Audi Riverside responded
RonLee,
Thank you so much for leaving Joshua and Romen this fantastic review! We are so appreciative of the opportunity to work with you and we are glad that they could provide you with A+ service. We are happy to know that they made your car buying experience here at Walter's Audi easy. Please do not hesitate to let us know how we may be of further service to you. Congrats on your new vehicle- behalf of the entire team!
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
John Scholz - General Manager