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Rolando Najera
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94 Reviews
94 Reviews
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94 Reviews of Rolando Najera
April 20, 2025
Ashton was amazing to work with. I felt like he advocated for what exactly we were looking for and made sure we found it. I never felt like I was being forced into decisions like you I felt like he advocated for what exactly we were looking for and made sure we found it. I never felt like I was being forced into decisions like your stereotypical dealership experience. Will definitely be coming back to Ashton and Laird Noller when we are ready to get our next vehicle! More
by faithnoelleb131
Other Employees Tagged: Ashton Orcutt
April 18, 2025
Horrible communication and lack of following though on the things they said they would do after they had the contract. I bought a 4 runner that had just been traded in and needed work before I took posses the things they said they would do after they had the contract. I bought a 4 runner that had just been traded in and needed work before I took possession. Instead of being honest about when it would be read and what was taking so long Ihad a sales man that would tell me he would check on it and then goast me. After several of these interactions I called the sales manager. That gave me another story that tha car would ready the next day. When I left him a voice mail the next day stating I would be there in a couple hours to get it he called me back saying that it was done but now had a seat belt alarm and that's why I couldn't get it that day. The next day the sales man actually called me back and said they had that fixed but still had get the windshield. So I don't know if the sales manager was lying or misinformed but it was almost 2 weeks before I got my 4 runner. I would not have been thrilled about but I would have a lot happier if they had just been upfront and honest with me about the repairs not getting started when I was told they would be instead of leading me on day after day. I do really like the 4 runner, but ruined the experience and took all the joy of buying it. More
by Jim
Verified CustomerOther Employees Tagged: Tony Barnes, Eddie Proctor, Eric Tucker
April 12, 2025
Experience was perfect from start to finish. I wasn’t rushed at all and would recommend this dealership to anyone looking to purchase a New Ford at an incredible price! I wasn’t rushed at all and would recommend this dealership to anyone looking to purchase a New Ford at an incredible price! More
by kujayhawksgirl
Other Employees Tagged: Alayn Renteria, Aaron Foster, Chris Charay, Brandon Hofelt, Alex Manzanera, Jacob Charay
April 09, 2025
No pressure dealership! Every staff member was professional, friendly and answered all of our questions. This is the 3rd vehicle we have purchased from Laird Noller. Than Every staff member was professional, friendly and answered all of our questions. This is the 3rd vehicle we have purchased from Laird Noller. Thank you for the exceptional service. More
by Looplkb
Other Employees Tagged: Chris Charay, Alex Manzanera, Dalton Price, Jacob Charay , Xavier Jimenez
April 09, 2025
Got a good deal on a used 2024 Santa Cruz XRT with 15,000 miles. They would gave gotten 5 stars if they would have worked with me more online since I traveled 8 hours for the purchase. miles. They would gave gotten 5 stars if they would have worked with me more online since I traveled 8 hours for the purchase. More
by mike.stringer
Other Employees Tagged: Chris Charay, Eric Tucker
April 07, 2025
I’m not really impressed with how things were handled after purchase for the things that needed fixed! Jacob could had done a lot better! after purchase for the things that needed fixed! Jacob could had done a lot better! More
by heuertzdo
Other Employees Tagged: Aaron Foster, Jacob Charay
April 06, 2025
The experience at Laird Noller Ford in Lawrence, Kansas was by far the best experience we have had in purchasing a new vehicle, the staff listened to what we were looking for in a new car and found a car f was by far the best experience we have had in purchasing a new vehicle, the staff listened to what we were looking for in a new car and found a car for us that is perfect. The ease in which every step was completed made this a great experience and when we need another vehicle I would not hesitate to return to Laird Noller Ford. More
by Kharding474
Other Employees Tagged: Alayn Renteria, Aaron Foster, Jordan Noller, Saydie Langston, Chris Charay, Brandon Hofelt, Aaron Lassley
April 05, 2025
No, nada, nincompoop, never, no how, no way, not happening, no way in xxxx, now that’s twenty two words for you. happening, no way in xxxx, now that’s twenty two words for you. More
by AlT
Other Employees Tagged: Diana Quinn
April 03, 2025
I had a great experience Shannon was great to work with. Never felt pressured on any thing. They found additional information that i ask for and would definitely say Laird Noller of Lawrence is the best dea Never felt pressured on any thing. They found additional information that i ask for and would definitely say Laird Noller of Lawrence is the best dealership that i have been to. More
by bbarragar6313
Other Employees Tagged: Alex Manzanera, Shannon Hayden
March 31, 2025
I had a great experience all together. Jessica is a great all around person and friend. She puts you in the seat while she takes the back. You get the experience and decision on the sale. Jessica is a great all around person and friend. She puts you in the seat while she takes the back. You get the experience and decision on the sale. No pressure of having to buy. Rolando was very kind and considerate and understanding with details. Very confident and easy going. Great all around experience. More
by sandylady
Other Employees Tagged: Tony Barnes, Brandon Hofelt, Jessica Jacobs
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