Rolando Najera
Rolando Najera at Laird Noller Ford of Lawrence
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Rolando Najera

Business Manager

Laird Noller Ford of Lawrence

935 West 23rd St
Lawrence, KS 66046

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4.3
48 Reviews
4.3

48 Reviews

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48 Reviews of Rolando Najera

November 15, 2024

Dealership Rating
Employee Rating

They had reasonable prices. The salesmen and manager's where courteous and professionals I had a great experience. More

by davidwendte79
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jacob charay

Nov 17, 2024

Laird Noller Ford of Lawrence responded

Thanks for your sharing your excellent experience purchasing from our dealership! We appreciate you very much!

November 14, 2024

Dealership Rating
Employee Rating

Nothing but problems trying to buy a car. Would not recommend anyone to buy from them More

by jerrick85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Nov 17, 2024

Laird Noller Ford of Lawrence responded

We are sorry to hear that you did not have a good experience buying a car. You listed your reason for visit as service. We would appreciate the opportunity to get to the bottom of your experience and assist in whatever way we can. My name is Angela and my email is amancuso@lairdnoller.com

November 13, 2024

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Employee Rating

Great staff. Everyone was very helpful and patient. I would recommend these guys if you are looking for a new ride. More

by jsummers6
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Aaron Foster , Jacob

Nov 17, 2024

Laird Noller Ford of Lawrence responded

Thanks for your sharing your excellent experience purchasing from our dealership! We appreciate you very much!

November 09, 2024

Dealership Rating
Employee Rating

Laird Noller Ford was extremely patient with me and very helpful. I would use them again More

by busicdenise3
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 10, 2024

Laird Noller Ford of Lawrence responded

Thank You for taking the time to leave such a great review. We are glad you had such an excellent experience.

October 31, 2024

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Employee Rating

Everyone was very courteous and helpful knowledgeable not pushy. Would recommend this dealership when looking for your next purchase. More

by cgmurphy1118
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Aaron Lasley

Oct 31, 2024

Laird Noller Ford of Lawrence responded

Thanks for taking the time to leave us a review! We are glad you felt like you were taken care of during your recent vehicle purchase!

October 30, 2024

Dealership Rating
Employee Rating

Laird Noller has a great team of people to take care of everything from ordering to pickup. Great job! More

by JOSH@OWNX.COM
Recommend Dealer
Yes

Other Employees Tagged: Aaron Foster , Austin Flory

Oct 31, 2024

Laird Noller Ford of Lawrence responded

Thanks so much for taking the time to leave us a great review! We look forward to seeing you next time you are in the drive.

October 28, 2024

Dealership Rating
Employee Rating

Laird Noller’s team in Lawrence is a perfect display of professionalism, expertise and friendliness. We are repeat customers and every time we visit we are reminded why we go back. More

by nicholascontreras13
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: David Stringer

Oct 31, 2024

Laird Noller Ford of Lawrence responded

Thank You so much for taking the time to leave us such an excellent review. We really appreciate it and are very glad you are happy with your purchase.

October 11, 2024

Dealership Rating
Employee Rating

This dealership was incredibly professional and on top of things. They worked with what I wanted and gave me a very excellent deal on the vehicle I wanted. I worked with Jessy James and Rolando and both were More

by meganlow
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jessy James

Oct 16, 2024

Laird Noller Ford of Lawrence responded

We are so glad Jessy & Rolando made for an excellent car buying experience.

October 06, 2024

Dealership Rating
Employee Rating

This dealership sold me a bad car, a 2013 for 19,000 that they said “ only had 34,000 miles on it. Less than a month they increased the amount of the vehicle by 4,000 later, this started having major issues More

by sparsons2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Ali Aljizani, Zak Bolick

Oct 07, 2024

Laird Noller Ford of Lawrence responded

Because you did not use your name I cannot reach out to get a better understanding of your experience. We strive for 100% Accuracy and provide transparency throughout the buying process. If you can please email me more about your experience I will get it in front of my leadership team and do our best to resolve your issues. Thank You. Angela- amancuso@lairdnoller.com

October 03, 2024

Dealership Rating
Employee Rating

Did not resolve the issue did not work with me and did not listen to my concerns More

by lwagner7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 04, 2024

Laird Noller Ford of Lawrence responded

We are extremely sorry to hear about your experience. We do our best to resolve service issues in a timely manner. If you would like to elaborate further on how we can make this right please reach out to me directly at amancuso@lairdnoller.com my name is Angela.

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