Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Rolando Meneses
Rolando Meneses at Joyce Honda

Rolando Meneses | Page 6

Sales Consultant

Joyce Honda

3166 NJ-10
Denville, NJ 07834

Contact Me
4.8
59 Reviews

Dealership Experience

4 yrs, 4 mos

Industry Experience

4 yrs, 4 mos

Languages Spoken

English English

Spanish Spanish

4.8

59 Reviews

Write a Review

59 Reviews of Rolando Meneses

December 26, 2023

Dealership Rating
Employee Rating

We bought a used 2011 Honda CRV. In the few weeks we have owned the car, it has needed a new AC compressor, new alternator, and new front brake lines and calipers. None of these issu More

by rdsmith3
Purchase Time
Recommend Dealer
No
Report | Print
Dec 27, 2023

Joyce Honda responded

We are sorry you are having problems with the 2011 CRV with 118,000 miles that you purchased from us. We are quite thorough when it comes to reconditioning our used cars. In addition to the standard fluids and filters that we normally exchange, the following work was also done to your CRV prior to your purchase: Honda Recalls, Replace the coolant bypass pipe, cosmetic upgrades, Front brake pads and rotors, Rear Brake pads and rotors, Replaced miscellaneous exhaust components. Please, in the future, if you purchase another vehicle from us, we would like to know if you discover problems with the vehicle after taking delivery. That vehicle was delivered with a 6/6 powertrain warranty. The repairs you mention are somewhat unassociated with each other and more than likely are not powertrain oriented. However, we would have found a way to help with the corrections if we did the work.

Dec 27, 2023

rdsmith3 responded

There was dye around the compressor, so it should have been obvious that it was leaking. That makes me wonder how thoroughly you inspected the car.

December 08, 2023

Dealership Rating
Employee Rating

Ripped me off on my used car purchase. Made me pay to return it and blamed me for not doing “my own research” More

by DAVE.DIGRAZIA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Larry Swanson

Report | Print
Dec 08, 2023

Joyce Honda responded

Hi Dave, Very sorry you were not happy with your transactions. To be fair to the readers, let's describe what happened. You originally visited to purchase a Honda Certified Preowned CIvic SI to which we worked with you on price and trade value. 2 weeks after purchasing your Honda Certified Preowned Civic SI you inquired about purchasing a new Civic SI and asked why we did not present that to you on your first visit. Our response was that we showed you the specific vehicle you came to see. There was no reason to show you a different vehicle. As there is no return policy on the purchase of a vehicle, we compromised the sale price of the New Honda Civic SI and paid full value for the trade in order to help you purchase the new Honda Civic SI. You accepted the terms and completed the transaction. It is never our policy to rip off a customer. Everything was clearly presented in order for you to make an informed decision. And under no pressure you decided to complete the purchase. Moving forward we hope you enjoy driving your new SI and we wish you many thousands of safe miles.

November 14, 2023

Dealership Rating
Employee Rating

This was the smoothest transaction ever! Car came, looked beautiful, had the inspection already done, full tank of gas. More

by GOPINMM
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joe San Roman, Mario Di Iorio, Tom Duffy, Chris Stark, Mio Martinez, Jane Bisignani , Catherine Carr, Johana Horta, Roberto Montiel

Report | Print

October 06, 2023

Dealership Rating
Employee Rating

Our experience at Joyce Honda was friendly and customer centric. Our salesman was attentive and aware of our needs. More

by JCACTUS43
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ernest Biondolino, Chris Stark

Report | Print
Oct 06, 2023

Joyce Honda responded

Thank you for your kind words and for the opportunity to work with you and provide you with the automotive service needed. Best Regards, Erik Matos

September 28, 2023

Dealership Rating
Employee Rating

great experience and great customer service great and honest feed back. thank you best regard More

by NLAVIOLA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Report | Print

September 06, 2023

Dealership Rating
Employee Rating

Rolando talked me through all of my options and helped me pick out an outstanding car and a great deal. Highly recommended. More

by boltd2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ernest Biondolino, Gina Verrilli, John Lavelle

Report | Print

August 31, 2023

Dealership Rating
Employee Rating

Rolando was great to work with, he was very professional, helpful and friendly, he kept us well informed about the vehicle. It was a pleasure working with him and I would highly recommend him. My overall e More

by margaretric45
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Report | Print

July 25, 2023

Dealership Rating
Employee Rating

Excellent attention from the sales representative and all the administrative staff, the ease of processing the credit, everything was magnificent, I recommend them More

by ALEXANDERSANJUAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print

July 09, 2023

Dealership Rating
Employee Rating

It was an amazing experience and I would recommend them to all my family and friends More

by BINBOYB
Recommend Dealer
Yes

Other Employees Tagged: Joe San Roman, Mario Di Iorio, Tom Duffy, Chris Stark, Jane Bisignani , Catherine Carr, Johana Horta, Roberto Montiel

Report | Print
1
...
5
6

Dealership Inventory (351 Vehicles)

used 2023 Mazda CX-5 car, priced at $24,849
2023 Mazda CX-5
used
Polymetal Gray Metallic exterior
Automatic
All-wheel Drive
$24,849
View Details
used 2024 Honda HR-V car, priced at $26,995
2024 Honda HR-V
used
Platinum White Pearl exterior
CVT
All-wheel Drive
$26,995
View Details
used 2024 Honda CR-V car, priced at $31,495
2024 Honda CR-V
used
Canyon exterior
CVT
All-wheel Drive
$31,495
View Details
used 2024 Honda CR-V car, priced at $26,495
2024 Honda CR-V
used
Lunar Silver Metallic exterior
CVT
All-wheel Drive
$26,495
View Details
used 2020 Toyota Corolla Hatchback car, priced at $17,845
2020 Toyota Corolla Hatchback
used
Classic Silver Metallic exterior
Manual
Front-wheel Drive
$17,845
View Details
used 2024 Honda CR-V car, priced at $29,995
2024 Honda CR-V
used
Lunar Silver Metallic exterior
CVT
All-wheel Drive
$29,995
View Details
View All Inventory