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Rolanda Sargent
Rolanda Sargent at Spitzer Buick GMC Parma
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Rolanda Sargent

Sales Consultant

Spitzer Buick GMC Parma

6607 Brookpark Rd
Parma, OH 44129

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5.0
20 Reviews
5.0

20 Reviews

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20 Reviews of Rolanda Sargent

March 14, 2025

Dealership Rating
Employee Rating

Was greated and attentive when first arrived and had a pleasant experience. Recommend to others. More

by ASHBD
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Mar 17, 2025

Spitzer Buick GMC Parma responded

Thank you for your positive review and recommendation! We are pleased to hear that our team provided you with top-notch service. If there is ever anything more that we may help you with, please do not hesitate to give us a call.

March 03, 2025

Dealership Rating
Employee Rating

Excellent job excellent service excellent job caring always looks and runs great after Will and always have gone ther More

by Ronald Smith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tom Reppucci, McKoy Kendrick, Dominic Difino, Brett Leek, Adam Black, Jamie Blazer, Alan Gilbert, Tayler Wenmoth

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Mar 03, 2025

Spitzer Buick GMC Parma responded

Ronald, Thank you for your very kind review. We are delighted to hear that you fully and completely trust us with your vehicle service needs! Thank you! We look forward to seeing you again when your vehicle is ready for its next service.

February 26, 2025

Dealership Rating
Employee Rating

I was told that my vehicle was serviced when I bought it. I was lied to straight to my face. I happen to work on cars as a side job, so I was checking the info on the cluster and it said oil was at 19% so I More

by DEMJON1126
Recommend Dealer
No

Other Employees Tagged: Service manager 1 star. Lucky she got that

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Feb 26, 2025

Spitzer Buick GMC Parma responded

We want to express our apologies by saying that our priority is always have our customers come first in a timely manner but also take care of your needs accordingly. We want to do things right but most importantly resolve the situation, please contact us here at the dealership and ask for the Service Manager so we can resolve this as soon as possible. Thank you for your time and understanding.

February 19, 2025

Dealership Rating
Employee Rating

I was in for and oil change but stopped by to see Brett Leek about leasing a new vehicle. I’ve dealt with Brett for several years, and he is great. I also dealt with Rolanda Sargent, and both were very pro More

by HHOCKEYPUC
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brett Leek

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Feb 20, 2025

Spitzer Buick GMC Parma responded

Thank you for your 5-star rating! We are so glad that Brett and Rolanda could get you into a vehicle that you love- while providing you with top-notch service. It is our pleasure to assist you in any way possible. Wishing you the safest of travels until we meet again!

February 02, 2025

Dealership Rating
Employee Rating

Customer service and knowledge excellent! Brett, Lolanda, and finance manager goes out of way to serve. Awesome service. More

by jessica_kayla_angel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brett Leek

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Feb 04, 2025

Spitzer Buick GMC Parma responded

Jessica, Thank you for sharing this review with us. Brett and Lolanda and the rest of our service crew are always striving to be very thorough and concise. We are glad to hear that you experienced and appreciated their attention to detail.

January 31, 2025

Dealership Rating
Employee Rating

Deceitful, dishonest, fraudulent. Be very careful reading your sales contract mis represented sales tax, wrong purchase price, add ons “mandatory.. More

by seck2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Jamie Blazer , Finance manager Susie zero stars

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Feb 04, 2025

Spitzer Buick GMC Parma responded

Seck, Thank you for your time and feedback. We are very sorry to hear that you had a bad experience with our sales department. We would love to speak to you on this matter. If you could please give us a call at our dealership and ask for the Sales Manager, they would love to help you.

January 06, 2025

Dealership Rating
Employee Rating

From pulling into the center and leaving. Everything went smoothly Will return next time for service. More

by SCHEUTM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tayler Wenmoth

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Jan 07, 2025

Spitzer Buick GMC Parma responded

Thank you for your time and feedback. We are so happy to hear that your service experience with us was better than you expected! Please let us know if you have any other issues. We would be happy to help, Safe travels!

January 05, 2025

Dealership Rating
Employee Rating

Fast and efficient service. . Easy to schedule. Staff friendly. Beverage provided. Staff available to answer questions More

by Sheilababy3@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dominic Difino

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Jan 06, 2025

Spitzer Buick GMC Parma responded

Shelia, Thank you for sharing tis kind review with us. We appreciate your loyalty. Everyone will be thrilled to hear of your satisfaction. We look forward to the opportunity to continue serving your vehicle needs! Safe travels.

January 02, 2025

Dealership Rating
Employee Rating

Everyone was very friendly and helpful to get what I consider a great deall on my vehicle purchase More

by Gregstelma
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Adam Black, Jamie Blazer

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Jan 06, 2025

Spitzer Buick GMC Parma responded

Greg, Congratulations on your new vehicle! Our entire team is thrilled to hear that you were well taken care the day of your vehicle purchase, and will be happy to hear about your positive experience. Have fun cruising around in your new vehicle. Safe travels!

December 08, 2024

Dealership Rating
Employee Rating

I was treated like family and received the deal I was looking for! I would recommend this dealership More

by usmcapbeharry
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Report | Print
Dec 09, 2024

Spitzer Buick GMC Parma responded

Thank you for your time and feedback. We realize that there are several choices when selecting a car dealership and are so happy that you picked us. We look forward to seeing you again when your vehicle is ready for its next service. Safe travels!

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