163 Reviews of Roland Maecha
July 25, 2024
Cash was stolen from my vehicle at Nielsen East Hanover service dept. Car was dropped off for a recall which took many weeks to book appointment. Recall supposed to be 15 minutes to two hours Truck was service dept. Car was dropped off for a recall which took many weeks to book appointment. Recall supposed to be 15 minutes to two hours Truck was there for 8 hours upon pick up noticed small amount of cash stolen from vehicle Called manager Roland to have record that his employees steal from customers vehicles. Beware of this dealership. Roland seemed confidant it wasnt his workers. I guess there is a ghost at Nielsen who robs the cars contents while there for service. Pathetic that employees arent vetted better or supervised closer. BEWARE!! More
Other Employees Tagged: Jessica
July 14, 2024
Excellent service. The were very responsive to my situation. Resolved it virtually immediately Would recommend them to everyone The were very responsive to my situation. Resolved it virtually immediately Would recommend them to everyone More
Other Employees Tagged: Prue Smith
July 06, 2024
Service was excellent as it always is. I purchased two jeeps from Nielsen, will always have them serviced at Nielsen. Staff are always professional. I purchased two jeeps from Nielsen, will always have them serviced at Nielsen. Staff are always professional. More
Other Employees Tagged: Prue Smith
June 20, 2024
The best dealership around I highly recommend them to anybody Service department is great. It was it was my pleasure going there. anybody Service department is great. It was it was my pleasure going there. More
Other Employees Tagged: Joe Alfano, Prue Smith, Colin Carrasquillo
February 13, 2024
I’ve been going here for many years & this place continues to be my go to. Prices are on the higher end but you do get what you pay for cause they know what they’re doing. Plus customer service is t continues to be my go to. Prices are on the higher end but you do get what you pay for cause they know what they’re doing. Plus customer service is top notch. Everyone from the service manager to the service reps are knowledgeable, welcoming & friendly. More
Other Employees Tagged: Service Rep - Mona Rivera
December 13, 2023
They are amazing Great staff beautiful facility outstanding product. Cannot thank them enough. I recommend them to everyone. outstanding product. Cannot thank them enough. I recommend them to everyone. More
Other Employees Tagged: Prue Smith
November 07, 2023
Great service friendly staff work completed in a timely manner will definitely return for all my automotive needs manner will definitely return for all my automotive needs More
Other Employees Tagged: Joe Alfano, Manny Grillo