Roland Felipe
Roland Felipe at Southern Nissan Chesapeake

Roland Felipe | Page 107

Service Advisor

Southern Nissan Chesapeake

3417 Western Branch Blvd
Chesapeake, VA 23321

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4.8
1,110 Reviews
4.8

1,110 Reviews

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1110 Reviews of Roland Felipe

April 25, 2024

Dealership Rating
Employee Rating

I arrive early for my appointments and I was seen on time I was in and out everything was awesome good customer service will recommend 👍🏾 More

by VNM1975
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: M'Tazi Payne

Apr 25, 2024

Southern Nissan Chesapeake responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

April 24, 2024

Dealership Rating
Employee Rating

Brought my car in for a state inspection, not expecting any issues. When an expensive problem was found, Roland was proactive to see if I had an extended warranty and if the repair was covered. His actio More

by dave.cass
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 25, 2024

Southern Nissan Chesapeake responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

April 24, 2024

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The service Department had outstanding customer service that was very intentional with their care and service! More

by SWHITEHEAD3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: M'Tazi Payne

Apr 25, 2024

Southern Nissan Chesapeake responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

April 24, 2024

Dealership Rating
Employee Rating

Iam glad to have been able to get there since I don't drive to far these days. The work was done satisfactory and clean. I think you and Southern for the excellent job. More

by SHIRLEYEJAMES
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Apr 25, 2024

Southern Nissan Chesapeake responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

April 24, 2024

Dealership Rating
Employee Rating

Great service! Great customer service! Clean dealership, kept me in the loop and didn’t try to charge me with anything that I didn’t need More

by cheechsonja
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: M'Tazi Payne

Apr 24, 2024

Southern Nissan Chesapeake responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

April 24, 2024

Dealership Rating
Employee Rating

Excellent communication, attention and service. Happy with car appointment, drop off, and pick up process. More

by TAMARACM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: M'Tazi Payne

Apr 24, 2024

Southern Nissan Chesapeake responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

April 24, 2024

Dealership Rating
Employee Rating

Roland is super nice and knowledgeable. I will continue bringing my vehicle there. I have never felt taken advantage of. More

by AMYLYNN1102
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Apr 24, 2024

Southern Nissan Chesapeake responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

April 23, 2024

Dealership Rating
Employee Rating

I have always liked this de art let. They are competent and deliver as promised. More

by saucer.ken
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: M'Tazi Payne

Apr 24, 2024

Southern Nissan Chesapeake responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

April 23, 2024

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Employee Rating

Good customer service, explain everything on the inspection, just didnt like the waiting time for service is 2hr More

by hillisha21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 24, 2024

Southern Nissan Chesapeake responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

April 23, 2024

Dealership Rating
Employee Rating

M’Tazi is the best service advisor there! Goes above and beyond to help and is knowledgeable. More

by poetess91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: M'Tazi Payne

Apr 24, 2024

Southern Nissan Chesapeake responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

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