Rohan Alexander

I purchased my Lexus GX550 and the salesman did not tell which name to make the check payable, I had to call ask him from the Bank. The dealer increased the basic price of the SUV by $300 and did not disc which name to make the check payable, I had to call ask him from the Bank. The dealer increased the basic price of the SUV by $300 and did not disclose to me. so I refused to pay the increase. The Jamaican manager was very rude to me and lacks professionalism. When I went to the finance department, I had to wait on the officer as he was with a client but he let me further wait until he finished his lunch before attending to me. He wasn’t personable at all!! The salesman wasn’t as experienced and knowledgeable about the vehicle I was purchasing. I was annoyed by his inexperience. I was never offered any refreshment during the entire transaction which took 3 hours times 2 days. I will never recommend anyone to go to the Pembroke Pines branch to purchase a motor vehicle . More

by VENESA26 Verified Customer Verified Customer

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🌟 Review for Valentina Vergara – Sales Representative at Lexus of Pembroke Pines From the moment we walked into Lexus of Pembroke Pines, Valentina Vergara made the entire car-buying experience absolutely s Lexus of Pembroke Pines From the moment we walked into Lexus of Pembroke Pines, Valentina Vergara made the entire car-buying experience absolutely seamless. Her professionalism, knowledge, and warm personality made us feel confident and comfortable every step of the way. Not only did I walk out with a beautiful vehicle for myself, but I also got a second one for my daughter—all in one smooth transaction! Valentina made what is often described as a stressful process feel easy and even enjoyable. She answered all our questions with clarity and patience, and her attention to detail was outstanding. If you're looking for someone who truly cares about your needs and goes above and beyond, I highly recommend Valentina. She turned our car-buying journey into a memorable and exciting experience. Thank you, Valentina! — Giselle D. & Gabby L. 🌟 Review for Moez Sachedina – Finance Manager at Lexus of Pembroke Pines Working with Moez Sachedina was an absolute pleasure. The financing and approval process, which many dread, was incredibly smooth and stress-free thanks to his expertise and professionalism. Moez made sure everything was clearly explained and handled with care, making the paperwork feel like a breeze. He not only helped me but also my daughter, ensuring both of us had a pleasant and efficient experience. His support and guidance were invaluable, and we truly felt like we were in great hands. When people say buying a car is difficult, I can now confidently say that’s not always true—especially when you have someone like Moez on your side. I highly recommend him to anyone looking for a trustworthy and knowledgeable finance manager. Thank you, Moez, for making this such a positive experience! — Giselle D. & Gabby L. 🌟 Review for Rohan Alexander – Sales Dealer Manager at Lexus of Pembroke Pines We would also like to extend a huge thank you to Rohan Alexander, Sales Dealer Manager, who played a key role in making our car-buying experience exceptional. From the moment we arrived, Rohan was attentive, professional, and genuinely committed to helping us find the perfect vehicles. His leadership and support throughout the process were evident—he ensured everything ran smoothly and efficiently. Rohan worked closely with Valentina and Moez to make sure both, my daughter and I, were taken care of, and his involvement made a big difference in how enjoyable and stress-free the experience was. Buying two vehicles in one day could have been overwhelming, but with Rohan’s guidance and care, it felt effortless. He truly went above and beyond to make sure we were happy and confident in our decisions. Highly recommend Rohan Alexander for anyone looking for a top-tier experience at Lexus of Pembroke Pines! — Giselle D. & Gabby L. 🌟 Review for Afraz Hosein – Service Consultant at Lexus of Pembroke Pines I also want to extend my sincere appreciation to Afraz Hosein, our Service Consultant, who provided outstanding support and care during our visit. Afraz was incredibly professional, attentive, and knowledgeable—he made sure every detail was handled with precision and care. From the moment we arrived, Afraz made us feel welcomed and valued. Highly recommend Afraz Hosein for anyone looking for top-tier service and peace of mind! — Giselle D. & Gabby L. 🌟 Review for Eddie – Master Mechanic at Lexus of Pembroke Pines We want to express our deepest appreciation to Eddie, one of the incredibly skilled mechanics at Lexus of Pembroke Pines. Eddie’s attention to detail, expertise, and dedication to his craft truly impressed us. Thanks to Eddie, we left the dealership with complete peace of mind, knowing our cars were in the best hands. His work made a lasting impression on both my daughter and me, and we are incredibly grateful. Thank you, Eddie, for your outstanding service and dedication! — Giselle D. & Gabby L. More

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This is my second lease with Lorena Ortiz, and once again, the process was smooth and stress-free. [He/She/They] is professional, knowledgeable, and always goes the extra mile to make sure I’m happy wi again, the process was smooth and stress-free. [He/She/They] is professional, knowledgeable, and always goes the extra mile to make sure I’m happy with my choice. Highly recommend if you’re looking for someone you can trust and return to! More

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Very Proffesional, friendly, caring, helpful they truly try to please customers. My sakwsperson Alex is the best ever. try to please customers. My sakwsperson Alex is the best ever. More

by lamazu26 Verified Customer Verified Customer

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Sammy Libraty is a very professional and respectful sales person. He was so patient with my husband and I throughout the whole deal. He got us the car that we asked for, for the right price. I highly recomme person. He was so patient with my husband and I throughout the whole deal. He got us the car that we asked for, for the right price. I highly recommend him. More

by CSOLIMAN2292 Verified Customer Verified Customer

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Caring, professional, detailed. Such a wonderful experience. I know this was the best decision for me! Such a wonderful experience. I know this was the best decision for me! More

by MEGMONROEPA Verified Customer Verified Customer

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Lexus of Pembroke Pines is a very good dealership. The staffs I worked with were very helpful, kind and courteous. I would recommend this dealership. The staffs I worked with were very helpful, kind and courteous. I would recommend this dealership. More

by GOLDENTOUCH71 Verified Customer Verified Customer

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Very good salesman and very knowledgeable in the field I would recommend him to anyone who needs a Lexus would recommend him to anyone who needs a Lexus More

by FISDOG3 Verified Customer Verified Customer

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Tony Marquez in service was great to deal with, truly a five star experience. He explained the situation well and kept in touch well. Mo and Alejandro Trujillo were both very helpful in my purchase and d five star experience. He explained the situation well and kept in touch well. Mo and Alejandro Trujillo were both very helpful in my purchase and delivery of my New Vehicle. Zuli in finance was very thorough in explaining all of my options and arranging my financing for my new car purchase. More

by Tom8931P Verified Customer Verified Customer

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Aaron is amazing always helpful and knowledgeable! Every time I stop by he’s always warm and welcoming he’s the greatest. He helped me with my new car purchase making it super easy will definitely rec Every time I stop by he’s always warm and welcoming he’s the greatest. He helped me with my new car purchase making it super easy will definitely recommend and be back! More

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