Rogers Castaneda
Kia Brand Specialist
Jim Ellis Kia of Kennesaw
1221 Auto Park Drive
Kennesaw, GA 30144
5 Reviews
Write a Review5 Reviews of Rogers Castaneda
October 25, 2024
I worked with Mackenzie from Kia Jim Ellis for my first car. She has been very helpful and informative. I love my Kia Forte gt line, and I know I can call her if I need anything else. car. She has been very helpful and informative. I love my Kia Forte gt line, and I know I can call her if I need anything else. More
Other Employees Tagged: Bryson Smith, Kevin Moore, Brittany McGraw, Mackenzie Florence, Lavoghn Curry, Sheldon Carter, Robert Billings, Rhon Lee
September 27, 2024
They were very easy to deal with and also. very professional in their business dealings very professional in their business dealings More
Other Employees Tagged: Bryson Smith, Todd Garman, Nicholas Morrow, Mackenzie Florence, Lavoghn Curry, Misty M., Sheldon Carter, Robert Billings, Rhon Lee
May 14, 2024
Chris in services was the only positive thing about this experience and was the only proactive and helpful person I’ve ever worked with at a KIA dealership. I was told when sold this car lease my 1st oil ch experience and was the only proactive and helpful person I’ve ever worked with at a KIA dealership. I was told when sold this car lease my 1st oil change was free however the sales person conveniently didn’t physically write this in the lease when selling me the car. Although he said it over and over and over. I only found this out after waiting for the sales people to come in Saturday morning to ask them. To which the salesman told me it’s not in the paperwork and the guy who sold you the car isn’t with us. Mind you the sales person who was attempting to explain this to me was still eating and had an AirPod in. I was really at a loss of words for the unprofessionalism. Not to mention at ANY other dealership in this situation the salesman would’ve at least given me the oil change for free for the dishonesty on YOUR end. Not to mention another salesman saying I should just buy a new car instead of waiting because it’d be faster not once but twice. Needless to say I won’t be buying a KIA again or recommending it anyone else. More
Other Employees Tagged: Sheldon Carter , Chris in services (service advisor) - 5 stars, the only person who listened to me, had clear communication, and tried to makes things right when it wasn’t even his mistake
January 18, 2024
Great customer service. Manager was very knowledgeable. The deal was great on my truck and I'm happy. Manager was very knowledgeable. The deal was great on my truck and I'm happy. More
Other Employees Tagged: Brandon Pond, Katherine Nunn, Brittany McGraw, Mackenzie Florence, Lavoghn Curry, Misty M., Sheldon Carter, Robert Billings , Taylor Holley
October 26, 2023
Purchase of the new car was smooth, however had a bad experience with installation of the accessories. experience with installation of the accessories. More
Other Employees Tagged: Brandon Pond