Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Roger Pauletta
Roger Pauletta at Mercedes-Benz of Orange County powered by Benzel-Busch

Roger Pauletta

Sales Representative

Mercedes-Benz of Orange County powered by Benzel-Busch

1 Mercedes Way
Harriman, NY 10926

4.9
28 Reviews
4.9

28 Reviews

Write a Review

28 Reviews of Roger Pauletta

October 28, 2024

Dealership Rating
Employee Rating

Very transparent throughout the entire process! Made my experience very easy and comfortable. Treated me like family. More

by Shain Clyburn
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Thomas Tzimoulis

Report | Print

September 20, 2024

Dealership Rating
Employee Rating

N/A ddd ddd ddd dddd dddd dddd ddd dddd ddd dd dd ddd dd dd More

by CNEEDHAM0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sam Sierra, Omar Martinez

Report | Print

August 08, 2024

Dealership Rating
Employee Rating

My service rep, Frankie Devito, is always helpful, insightful and trustworthy. He’s not only the reason I bring my cars there for service, but also why I buy cars from this dealership. Good service ev More

by ROBERT.FRELOW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Thomas Tzimoulis, Frankie Devita, Benzel Admin

Report | Print
Aug 27, 2024

Mercedes-Benz of Orange County powered by Benzel-Busch responded

Thank you for your wonderful feedback! We’re thrilled to hear that Frankie Devito has consistently provided you with helpful, insightful, and trustworthy service. It’s fantastic to know that his dedication is a key reason for your continued loyalty to both our service and sales departments. Warm regards, Michael Hill mhill@benzelbusch.com

August 04, 2024

Dealership Rating
Employee Rating

Roger was professional and was very helpful throughout the buying process. He guided and showed me my options and allowed me to make informed decision. I am very grateful to Roger. More

by atsabor
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Thomas Tzimoulis

Report | Print
Aug 27, 2024

Mercedes-Benz of Orange County powered by Benzel-Busch responded

Thank you for your thoughtful review! We’re thrilled to hear that Roger provided you with professional and helpful service throughout the buying process. It's great to know that he guided you through your options, allowing you to make an informed decision. We’ll be sure to pass along your gratitude to Roger. Warm regards, Michael Hill mhill@benzelbusch.com

May 18, 2024

Dealership Rating
Employee Rating

Great experience. They were kind and helpful answering any questions I had. Would highly recommend. More

by ASHLEYLTAKACS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Thomas Tzimoulis

Report | Print
Jun 14, 2024

Mercedes-Benz of Orange County powered by Benzel-Busch responded

Thank you for your fantastic review! We're thrilled to hear that you had a great experience with us and that our team was able to assist you with any questions you had. Providing excellent customer service and ensuring our customers feel valued is what we strive for. Warm regards, Michael Hill mhill@benzelbusch.com

May 08, 2024

Dealership Rating
Employee Rating

Great experience. Process was smooth. The initial pricing for my lease was fair as compared to other dealership. Staff and customer experience far better and respectfu More

by KV
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Thomas Tzimoulis, Victor Parra Vazquez

Report | Print
May 16, 2024

Mercedes-Benz of Orange County powered by Benzel-Busch responded

Thank you for sharing your experience with us! We're thrilled to hear that you had a great experience and that the process was smooth for you. Providing fair pricing and excellent customer service are priorities for us, and we're delighted that you found our staff to be respectful and the experience superior to your previous dealership. Warm Regards, Michael Hill mhill@benzelbusch.com

April 21, 2024

Dealership Rating
Employee Rating

First rate experience from the initial inquiry to the final purchase and delivery of my car More

by dennissklenarik
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Thomas Tzimoulis, Benzel Admin

Report | Print
May 06, 2024

Mercedes-Benz of Orange County powered by Benzel-Busch responded

Thank you for your outstanding review! We're thrilled to hear that you had a first-rate experience with us, from your initial inquiry all the way through to the final purchase and delivery of your car. Providing top-notch service throughout the entire process is our goal, and we're delighted that we could meet your expectations. Warm Regards, Michael Hill mhill@benzelbusch.com

March 23, 2024

Dealership Rating
Employee Rating

Great customer services,knowledgeable, professional. Comfortable atmosphere welcoming also Omar was great giving me updates More

by DGUY50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Omar Martinez , Omar

Report | Print
Apr 01, 2024

Mercedes-Benz of Orange County powered by Benzel-Busch responded

Thank you for taking the time to share your experience with us! We're delighted to hear that you had a great experience at Mercedes-Benz of Orange County and that our team provided you with excellent customer service. Warm Regards, Michael Hill mhill@benzelbusch.com

January 26, 2024

Dealership Rating
Employee Rating

Roger Pauletta is an outstanding salesman. He takes his time with his customers and doesn’t miss any details! More

by NICIKAMINU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Thomas Tzimoulis

Report | Print

January 19, 2024

Dealership Rating
Employee Rating

They are a no non sense dealership. Hard to find that in 2024. Roger was great. More

by dsumliner
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sam Sierra, Thomas Tzimoulis, Mykola (Nick) Peresunko

Report | Print
1
2
3

Dealership Inventory (192 Vehicles)

new 2025 Mercedes-Benz GLS 450 car, priced at $98,455
2025 Mercedes-Benz GLS 450
new
Black exterior
Automatic
All-wheel Drive
$98,455
View Details
used 2021 Acura RDX car, priced at $32,391
2021 Acura RDX
used
Gray exterior
Automatic
All-wheel Drive
$32,391
View Details
new 2025 Mercedes-Benz C-Class car, priced at $61,345
2025 Mercedes-Benz C-Class
new
Black exterior
Automatic
All-wheel Drive
$61,345
View Details
new 2024 Mercedes-Benz EQB 300 car, priced at $65,895
2024 Mercedes-Benz EQB 300
new
Night Black exterior
Automatic
All-wheel Drive
$65,895
View Details
used 2022 Mercedes-Benz Sprinter 2500 car, priced at $48,992
2022 Mercedes-Benz Sprinter 2500
used
Arctic White exterior
Automatic
Rear-wheel Drive
$48,992
View Details
used 2024 Mercedes-Benz GLE 350 car, priced at $59,991
2024 Mercedes-Benz GLE 350
used
Polar White exterior
Automatic
All-wheel Drive
$59,991
View Details
View All Inventory