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Roger Pauletta
Roger Pauletta at Mercedes-Benz of Orange County powered by Benzel-Busch

Roger Pauletta

Sales Representative

Mercedes-Benz of Orange County powered by Benzel-Busch

1 Mercedes Way
Harriman, NY 10926

5.0
29 Reviews
5.0

29 Reviews

Write a Review

29 Reviews of Roger Pauletta

December 05, 2024

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Employee Rating

The best in Orange County. The staff IA very friendly and knowledgeable. Especially my sales associate Roger Pauletta. An absolute gentleman and scholar. I couldn't be happier More

by supersub59@gmail.com
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Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Scott Bateman, Scott Cruver, Victor Parra Vazquez, Omar Martinez , Thomas

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Dec 09, 2024

Mercedes-Benz of Orange County powered by Benzel-Busch responded

Thank you so much for your amazing review! We’re thrilled to hear that your experience with us was so positive and that Roger Pauletta made such a great impression. It’s wonderful to know you’re enjoying your 2025 GLA 250 and feeling safe and secure in your new Mercedes-Benz. We truly appreciate your continued trust in us for your second purchase, and we look forward to assisting you again in the future! Warm Regards, Michael Hill mhill@benzelbusch.com

October 28, 2024

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Very transparent throughout the entire process! Made my experience very easy and comfortable. Treated me like family. More

by Shain Clyburn
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Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Thomas Tzimoulis

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September 20, 2024

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N/A ddd ddd ddd dddd dddd dddd ddd dddd ddd dd dd ddd dd dd More

by CNEEDHAM0
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Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Sam Sierra, Omar Martinez

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August 08, 2024

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My service rep, Frankie Devito, is always helpful, insightful and trustworthy. He’s not only the reason I bring my cars there for service, but also why I buy cars from this dealership. Good service ev More

by ROBERT.FRELOW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Thomas Tzimoulis, Frankie Devita, Benzel Admin

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Aug 27, 2024

Mercedes-Benz of Orange County powered by Benzel-Busch responded

Thank you for your wonderful feedback! We’re thrilled to hear that Frankie Devito has consistently provided you with helpful, insightful, and trustworthy service. It’s fantastic to know that his dedication is a key reason for your continued loyalty to both our service and sales departments. Warm regards, Michael Hill mhill@benzelbusch.com

August 04, 2024

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Employee Rating

Roger was professional and was very helpful throughout the buying process. He guided and showed me my options and allowed me to make informed decision. I am very grateful to Roger. More

by atsabor
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Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Thomas Tzimoulis

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Aug 27, 2024

Mercedes-Benz of Orange County powered by Benzel-Busch responded

Thank you for your thoughtful review! We’re thrilled to hear that Roger provided you with professional and helpful service throughout the buying process. It's great to know that he guided you through your options, allowing you to make an informed decision. We’ll be sure to pass along your gratitude to Roger. Warm regards, Michael Hill mhill@benzelbusch.com

May 18, 2024

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Great experience. They were kind and helpful answering any questions I had. Would highly recommend. More

by ASHLEYLTAKACS
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Thomas Tzimoulis

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Jun 14, 2024

Mercedes-Benz of Orange County powered by Benzel-Busch responded

Thank you for your fantastic review! We're thrilled to hear that you had a great experience with us and that our team was able to assist you with any questions you had. Providing excellent customer service and ensuring our customers feel valued is what we strive for. Warm regards, Michael Hill mhill@benzelbusch.com

May 08, 2024

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Great experience. Process was smooth. The initial pricing for my lease was fair as compared to other dealership. Staff and customer experience far better and respectfu More

by KV
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Thomas Tzimoulis, Victor Parra Vazquez

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May 16, 2024

Mercedes-Benz of Orange County powered by Benzel-Busch responded

Thank you for sharing your experience with us! We're thrilled to hear that you had a great experience and that the process was smooth for you. Providing fair pricing and excellent customer service are priorities for us, and we're delighted that you found our staff to be respectful and the experience superior to your previous dealership. Warm Regards, Michael Hill mhill@benzelbusch.com

April 21, 2024

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Employee Rating

First rate experience from the initial inquiry to the final purchase and delivery of my car More

by dennissklenarik
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Thomas Tzimoulis, Benzel Admin

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May 06, 2024

Mercedes-Benz of Orange County powered by Benzel-Busch responded

Thank you for your outstanding review! We're thrilled to hear that you had a first-rate experience with us, from your initial inquiry all the way through to the final purchase and delivery of your car. Providing top-notch service throughout the entire process is our goal, and we're delighted that we could meet your expectations. Warm Regards, Michael Hill mhill@benzelbusch.com

March 23, 2024

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Employee Rating

Great customer services,knowledgeable, professional. Comfortable atmosphere welcoming also Omar was great giving me updates More

by DGUY50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Omar Martinez , Omar

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Apr 01, 2024

Mercedes-Benz of Orange County powered by Benzel-Busch responded

Thank you for taking the time to share your experience with us! We're delighted to hear that you had a great experience at Mercedes-Benz of Orange County and that our team provided you with excellent customer service. Warm Regards, Michael Hill mhill@benzelbusch.com

January 26, 2024

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Employee Rating

Roger Pauletta is an outstanding salesman. He takes his time with his customers and doesn’t miss any details! More

by NICIKAMINU
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Thomas Tzimoulis

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