Roger Droukas
Roger Droukas at Heiser Toyota

Roger Droukas | Page 14

Sales & Leasing Consultant

Heiser Toyota

11301 W Metro Auto Mall
Milwaukee, WI 53224

Contact Me
5.0
549 Reviews

Roger joined the Heiser Family in January 1997 and has risen to become the seasoned veteran of our team. Since the beginning, Roger has consistently received high marks from satisfied sales customers. Perhaps his success is drawn from his strong values. Roger’s mission is to treat every customer with the utmost respect, providing the tools they need to make the right decision within the time they need. In many ways, he’s become the “go-to-guy” among our salespeople. Roger’s customers and colleagues often comment on his strong work ethic. He wants everyone he encounters to feel at ease around him. So, Roger makes sure he communicates clearly to build confidence in the job he is doing. As a result, he creates a relaxed environment in which to work and shop. Roger also has an active life outside of the Heiser Toyota sales department. He loves the outdoors and spends his free time fishing & snowmobiling. His memorable pictures are often shared with his colleagues and customers.

Dealership Experience

29 yrs, 6 mos

Industry Experience

29 yrs, 6 mos

Specialties & Trainings

Toyota Master Certified Car & Truck pro

Languages Spoken

English English

Employee Video

5.0

549 Reviews

Write a Review

549 Reviews of Roger Droukas

May 01, 2023

Dealership Rating
Employee Rating

James was a grate salesman. I will always go back to him for vehicles. This is the second vehicle I have bought from him and will continue buying from him and heiser toyota More

by angelo.gagliano
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 04, 2023

Heiser Toyota responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with James and the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

April 24, 2023

Dealership Rating
Employee Rating

Working with Colt and Roger was a pleasure! Once the process got going it was smooth sailing. More

by ABARES0208
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Colt Grandstaff

May 04, 2023

Heiser Toyota responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

April 22, 2023

Dealership Rating
Employee Rating

Roger was very helpful and made the experience enjoyable. It was a very positive experience More

by DawnB
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jakub Kania

Apr 22, 2023

DawnB responded

Roger was very helpful in finding a car that fit my needs. Very positive experience!

April 20, 2023

Dealership Rating
Employee Rating

Such a great place to purchase a vehicle everyone was polite and kind. I just had a great overall experience. More

by tatapowells
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 04, 2023

Heiser Toyota responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

April 10, 2023

Dealership Rating
Employee Rating

I feel comfortable with my Toyota and the staff was helpful in making that possible More

by LORRY.ROENSCH
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Pat Pomeranz , Colt Grandstaff

Apr 17, 2023

Heiser Toyota responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

March 23, 2023

Dealership Rating
Employee Rating

Very good Experience Kept us informed through the whole process. Will recommend Heiser for a job well done. More

by MIKELMANN
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Shahat Mohamed

Mar 24, 2023

Heiser Toyota responded

Dear valued customer, Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

March 21, 2023

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Employee Rating

I have been using your service for over 20 years. I think that speaks volumes about the quality of your service. More

by ASLANOV1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shahat Mohamed, Joe Kuckuk, Vincent Lor , Goran Filipovic

Mar 24, 2023

Heiser Toyota responded

Dear valued customer, Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you’ve enjoyed your experience and for your many years of business with the Heiser team. We greatly appreciate you and look forward to seeing you again in the future. Happy driving!

March 18, 2023

Dealership Rating
Employee Rating

Everyone at Heiser is so helpful with every aspect of our purchase. Roger has helped us with several car purchases and has made it very smooth on every one. Thank you Heiser! More

by Chris
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Pat Pomeranz, Shahat Mohamed, Jakub Kania , Jason Kent

Mar 20, 2023

Heiser Toyota responded

Chris, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

March 17, 2023

Dealership Rating
Employee Rating

They were friendly to work with and answered most of my questions. More transparency through the process (I.e. tacking on warranty or car cleaning without discussion) would have been ideal. More

by BGKOURIS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jakub Kania

Mar 20, 2023

Heiser Toyota responded

Dear valued customer, Your feedback has been sent to the appropriate management in an effort to better our business and employees. We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

March 12, 2023

Dealership Rating
Employee Rating

Everyone was warm and friendly towards my wife and me. They were helpful and didn't feel pressured. The overall experience was great. We will definitely plan on purchasing our next vehicle from Heiser To More

by ENGLUND.W
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chad Covert, Jakub Kania

Mar 13, 2023

Heiser Toyota responded

Dear valued customer, Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

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