Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Roel Ortiz
461 Reviews
***SE HABLA ESPANOL*** With a background that features 28 years of Sales and Finance experience, Roel is dedicated to doing one thing here at DLR, and that is to help his clients find the perfect fit for their respective vehicle needs. Roel has helped thousands of clients while working across the state of Texas in Sales and Finance since graduating from the University of Texas-Rio Grande Valley in 1997. Roel and his family have called Dallas home since the summer of 2007. When he is not helping his clients at DLR, Roel enjoys traveling to his family ranch on the South Texas border, vacationing, and playing Golf.
Read moreDealership Experience
9 yrs, 4 mos
Industry Experience
9 yrs, 4 mos
Languages Spoken
English
Spanish
Employee Video
461 Reviews
Write a Review
461 Reviews of Roel Ortiz
July 01, 2025
Brandon and the team at Dallas Lease Returns are a class act. From start to finish I had a great experience and was impressed with how painless the process was. Brandon’s a great guy and highly recommend hi act. From start to finish I had a great experience and was impressed with how painless the process was. Brandon’s a great guy and highly recommend him to anyone looking to get a new car. He’s a great listener that got me a great deal! 10/10 More
by JackL
Other Employees Tagged: Parveen Rajendran, Brandon De Soto
June 28, 2025
Robert went above and beyond for me! ! He’s was incredibly pleasant and helpful. I’m very appreciativen ! He’s was incredibly pleasant and helpful. I’m very appreciativen More
by Trentdiane0420
Other Employees Tagged: Kris Gaerlan, Parveen Rajendran, Robert Yousef
June 27, 2025
Great facility. Alexis was so kind, professional and made the process easy. I was also greeted by the Manager, Roel, who offered to answer any questions. I will reco Alexis was so kind, professional and made the process easy. I was also greeted by the Manager, Roel, who offered to answer any questions. I will recommend to family and friends. More
by ScottyD
Other Employees Tagged: Parveen Rajendran, Alexis Garcia
June 27, 2025
Excelente sentido del humor muy buena comunicación con los los clientes Alexis es una persona muy agradable muchas gracias por tu atención por tu ayuda por guiarme en cada paso👍🏼 los los clientes Alexis es una persona muy agradable muchas gracias por tu atención por tu ayuda por guiarme en cada paso👍🏼 More
by Jose
Other Employees Tagged: Blanca Benitez, Alexis Garcia
June 14, 2025
Honest and transparent. They wanted to make sure that I was satisfied with my trade-in and purchase. They wanted to make sure that I was satisfied with my trade-in and purchase. More
by mdoucet95
Other Employees Tagged: Kris Gaerlan, Edgar Silva
June 14, 2025
Alexis was very helpful with the purchase of our Cadillac CT5 V. Great communication, would recommend! CT5 V. Great communication, would recommend! More
by Crystal
Other Employees Tagged: Bobby Nicholson, Alexis Garcia
May 28, 2025
I was please with how well the service was! Bobby made it so simple and so painless im glad I stopped by this place. If anyone is looking for a car this is the place to come! Bobby made it so simple and so painless im glad I stopped by this place. If anyone is looking for a car this is the place to come! More
by griselsolis
Other Employees Tagged: Bobby Nicholson
May 09, 2025
I was impressed was inpr ssed with the level of service from Afton and Pete. I liked that all l vels of personnel came by to introduce themselves and congratulate me on my purchase. Pete was personable and from Afton and Pete. I liked that all l vels of personnel came by to introduce themselves and congratulate me on my purchase. Pete was personable and went the extra mile to make my vehicle purchase as seamless as possible. More
by dnyell.day
Other Employees Tagged: Kris Gaerlan, Afton Stark, Pete Hankins, Parveen Rajendran
May 07, 2025
Very helpful and fast on getting you approved an signing off on paper work.. the whole process has taking less than 5 hours. Alexis processes everything and edgardo followed up to close the deal prefect tea off on paper work.. the whole process has taking less than 5 hours. Alexis processes everything and edgardo followed up to close the deal prefect team work. More
by Angelica C.
Other Employees Tagged: Edgar Silva, Alexis Garcia , Front desk reception young lady very helpful and kind
May 06, 2025
After 35 years of buying cars this has to be the least painful. Afton Stark was a great salesperson. She was proactive with preparing paperwork ahead of time which enabled me the “fasted and less stress painful. Afton Stark was a great salesperson. She was proactive with preparing paperwork ahead of time which enabled me the “fasted and less stressful”buying experience ever. More
by johndrathbone
Other Employees Tagged: Afton Stark
