Rodrigo Palma
Assistant Sales Manager
Nissan Of Redlands
1665 Industrial Park Ave
Redlands, CA 92374
55 Reviews
Write a ReviewDealership Experience
7 yrs
Industry Experience
7 yrs
Specialties & Trainings
Customer Service Specialist
55 Reviews of Rodrigo Palma
June 09, 2024
Customer service and retention of customers is not a priority. Once you purchase a car and sign a contract you are no longer worth there time, Any concern is a bother for them at this point. Daniel suc priority. Once you purchase a car and sign a contract you are no longer worth there time, Any concern is a bother for them at this point. Daniel such a sweet individual but his job is to sell cars . I purchased an SUV going on 3 weeks and I’m still waiting on my spare key. According to 6 different people my key has been lost. They have no structure, and blame it on the sales Gm quitting and losing over 10-15 sales employees. Not to mention around 20 keys have been lost to new vehicles. All this has been stated by multiple employee's. My first time purchasing a vehicle from here, and my experience has not been pleasant at all. More
Other Employees Tagged: Kimberly Fernandez, JORGE BARRERA, Daniel Gonzalez , among others who’s names I can’t recall.
June 08, 2024
Excellent service! ! They were very informative about every aspect in assisting us purchase our vehicle. Their helpfulness was above and beyond. ! They were very informative about every aspect in assisting us purchase our vehicle. Their helpfulness was above and beyond. More
Other Employees Tagged: Jesus Torres, Benjamin Estrada
May 10, 2024
Love this dealership! Everyone is so nice and the workers there are hard workers! They give really good customer service(: Everyone is so nice and the workers there are hard workers! They give really good customer service(: More
Other Employees Tagged: Jesus Torres, Benjamin Estrada
May 08, 2024
Every body was nice & kind great customer service definitely will come back & recommend friends & family definitely will come back & recommend friends & family More
Other Employees Tagged: Daniel Gonzalez, Jullian Bravo
April 18, 2024
Everyone that I dealt with at Nissan Redlands were kind, helpful and patient. They were also very knowledgeable and willing to go above and beyond to help us out. helpful and patient. They were also very knowledgeable and willing to go above and beyond to help us out. More
Other Employees Tagged: Jesus Torres, Benjamin Estrada, Enrique Romero
April 03, 2024
Great service by everyone in the store Showed genuine care for customers Will definitely recommend friends and family care for customers Will definitely recommend friends and family More
Other Employees Tagged: Daniel Salajean, Anthony Arcos, Benjamin Estrada, Omar Hussein, Enrique Romero, Daniel Gonzalez, Adam Alcaraz, Jullian Bravo, Ismael Orona
March 28, 2024
My experience was wonderful and the Nissan family is very attentive to your needs and it's not about the money but it's about the customer service with them. This is the second time I bought a vehicle with O attentive to your needs and it's not about the money but it's about the customer service with them. This is the second time I bought a vehicle with Omar and the Nissan family and I am just overwhelmed by the customer service and how they treat their customers More
Other Employees Tagged: Jesus Torres, Omar Hussein
March 21, 2024
Un servicio muy hagradable y muy atentos en todos la verdad que da gusto ir verdad que da gusto ir More
Other Employees Tagged: Daniel Salajean, Anthony Arcos, Benjamin Estrada, Omar Hussein, Enrique Romero, Daniel Gonzalez, Adam Alcaraz, Jullian Bravo, Ismael Orona
October 14, 2023
My only complaint would be that when a customer asks a question they should be answered fully and truthfully. Not glossed over with a lot of senseless words that do not explain what is asked. However Mr. question they should be answered fully and truthfully. Not glossed over with a lot of senseless words that do not explain what is asked. However Mr. Palma and Mr. Fuentes were excellent to work with and I did not have that problem with them. In fact Mr. Palma took care of the above problem to my satisfaction. More
Other Employees Tagged: Daniel Fuentes