Rodrigo Mereno

Courteous and professional service. Samik and his colleagues made sure that my car was serviced on time although I arrived late. I wish all service shops were like that Samik and his colleagues made sure that my car was serviced on time although I arrived late. I wish all service shops were like that More

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The service men are fantastic. They are so personable and pleasant and professional. It is a pleasure to work with them. They are so personable and pleasant and professional. It is a pleasure to work with them. More

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Theo & the team at Herb Chambers Mini Boston did a great job on my oil change. They also fixed my hood release cable that I was planning to address myself. Thank you for going above and beyond. job on my oil change. They also fixed my hood release cable that I was planning to address myself. Thank you for going above and beyond. More

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The entire service team was above and beyond. I did not catch all their names, but from start to finish they are an exceptional team! I did not catch all their names, but from start to finish they are an exceptional team! More

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Incredible service after blowing out my tire late on a Sunday night. Dropped the car off after hours and it was tended to on MLK day and ready for me to pick up by the end of the day. Everyone was so help Sunday night. Dropped the car off after hours and it was tended to on MLK day and ready for me to pick up by the end of the day. Everyone was so helpful — thank you! More

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I wouldn’t buy a car anywhere but thru Chambers. Outstanding service, professionalism, and customer experience. They always exceed my expectations! Outstanding service, professionalism, and customer experience. They always exceed my expectations! More

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They know their stuff; and they are very nice people too. They always have your interest at heart and never try to get you to fix things that don't need fixing in your Mini. They always have your interest at heart and never try to get you to fix things that don't need fixing in your Mini. More

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Awesome, professional. And timely Would definitely go back for all mini services in the future And timely Would definitely go back for all mini services in the future More

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Excellent friendly service. My mini service rep, Theo, maintained the tradition of excellent very helpful service. As with other Herb Chambers service reps (like Mark) he was c My mini service rep, Theo, maintained the tradition of excellent very helpful service. As with other Herb Chambers service reps (like Mark) he was conscious of not over servicing the car, thus controlling the costs. Something I much appreciate given the age of both my Minis. More

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You won't find a group of professionals any; any dealership, than you'll find at Herb Chambers on Commonwealth Ave Boston, MA Starting from the top, you got Matt Krappe the manager of maintenance dealership, than you'll find at Herb Chambers on Commonwealth Ave Boston, MA Starting from the top, you got Matt Krappe the manager of maintenance; A text book of knowledge, experience, and strategic thinking, that all add up to solving whatever problems you're having with your Mini in a thorough, honest, and caring fashion that will leave you with a smile. No manager can do it all, they need to be working with a team; and let me tell you, the team that works with Matt Krappe is the best team out there in the car mechanic world. I know that's a big statement, but it's true; and they've proved it to me time and time again. Anyone you work with in Maintenance is great. For many years, I've been working with Mark Ravin and Matt Appleton. It doesn't get any better than these two guys. They know about every little problem that possibly could occur in your car; and the best way to go about fixing it; from the smallest jobs to the biggest ones. This when something goes on with your Mini, they're on it and know the best way to fix it. Mark and Matt never try and squeeze money out of you. They tell you what needs to be fixed; and what can wait. They're kind and courteous and always have a joke ready for you as well if you ask them for one. There you have it Thanks Matt Krappe, Mark Ravin, and Matt Appleton for all you do, Cliff More

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