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Rodney Wallace
Rodney Wallace at Capital Toyota, Inc.

Rodney Wallace

Valet Concierge

Capital Toyota, Inc.

5808 Lee Highway
Chattanooga, TN 37421

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5.0
13 Reviews
5.0

13 Reviews

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13 Reviews of Rodney Wallace

September 18, 2025

Dealership Rating
Employee Rating

Great place, snacks could be better. Maybe some mini Oreos or muffins. Chips would be cool, maybe some yogurt parfait. Wouldn’t be too much to set out a fruit tray, or charcuterie board More

by Camrygirl
Recommend Dealer
Yes

Other Employees Tagged: Chris Smith, Donnie Thacker, Gwen Livley, Katie Martin, Luis Valdes

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Oct 02, 2025

Capital Toyota, Inc. responded

Thank you for your feedback! We’re thrilled you enjoyed your visit to Capital Toyota and truly appreciate your creative snack suggestions. We love hearing ideas to make our guests feel even more comfortable, and we’ll definitely take your thoughts into consideration as we continue improving our service experience. We look forward to welcoming you back soon!

September 03, 2025

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You don’t want me to leave an honest review. But , the next time, I’m ABSOLUTELY going to leave a honest review. One I won’t take down. More

by sgaboy1967
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Richard Levi, Scott Lundeen, Chris Smith, Sandy Leamon, Gary McCulloch, Donnie Thacker

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Sep 04, 2025

Capital Toyota, Inc. responded

Thank you for sharing your feelings with us. We never want any of our guests to feel unheard or discouraged from leaving an honest review. Your experience and feedback are very important to us, and we’d love the chance to better understand what happened so we can make it right. Please reach out to us directly at 423-892-0661 so we can listen and work toward a resolution.

August 31, 2025

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Excellent service. Very attentive to details. Service advisors and sales man are very friendly and good at what they do. More

by jlcalbaugh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Smith

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Sep 11, 2025

Capital Toyota, Inc. responded

Thank you for your kind words! We’re so glad to hear our team’s attention to detail and friendly service made a great impression. Our advisors and sales team truly enjoy helping our guests, and your feedback means so much. We look forward to serving you again anytime!

January 17, 2025

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Incredible Empoyees and top notch service! I don’t even consider a different dealership due to the quality of the Service Department. More

by Bonnie Blalock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Richard Levi, Chris Smith, Sandy Leamon

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Jan 20, 2025

Capital Toyota, Inc. responded

Thank you Bonnie, so much for your kind words and loyalty to Capital Toyota! We’re thrilled to hear that our incredible employees and top-notch service have made such a positive impression on you. Your trust and confidence in our Service Department mean the world to us, and we’re honored to be your go-to dealership. If there’s ever anything you need, please don’t hesitate to reach out. We look forward to continuing to provide you with the exceptional service you deserve!

September 28, 2024

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Dealer was very professional, and the vehicle was due on time and the greets were very helpful More

by Fishingbob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Richard Levi, Gary Shuford , Jamey Blevins, Ashley Foster, AJ Turner

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Oct 02, 2024

Capital Toyota, Inc. responded

Thank you so much for your kind words! We’re thrilled to hear that you found our team professional and that your vehicle was delivered on time. Our greeters work hard to provide helpful service, and it’s wonderful to know they made a positive impression on you. We truly appreciate your feedback and look forward to serving you again in the future!

June 04, 2024

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Competent staff, very knowlegable and helpful. Cudos to Chris Smith and Marty Woody. Service department is outstanding. More

by erpd519
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Smith , Jamey Blevins

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Jun 05, 2024

Capital Toyota, Inc. responded

Thank you for the fantastic feedback! We’re delighted to hear that you found our staff knowledgeable and helpful. Kudos to Chris Smith and Marty Woody for making such a positive impact. Our service department strives to provide outstanding service, and it's wonderful to know we succeeded in your case. We appreciate your support and look forward to serving you again!

February 21, 2024

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Employee Rating

The service we received was excellent and we plan to return in the near future. Mercury Transportation Service thanks you all at Capital Toyota in Cleveland. More

by F_guy04@yahoo.com
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeremy Wright, Chandler Capehart, Aaron Sterzik, Trevor Rodick, Dakota Rodick

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Feb 21, 2024

Capital Toyota, Inc. responded

Thank you for your kind words! We're thrilled to hear that you received excellent service during your recent visit to Capital Toyota. We're grateful for your feedback and look forward to serving you again in the near future. If there's anything else we can assist you with, please don't hesitate to reach out. Best regards, The Capital Toyota Team

November 28, 2023

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Employee Rating

I had mechanical work performed on my truck. The process was super easy as they provided quick, timely, and honest responses. They picked up my truck, interacted throughout the day to let me kno More

by shop_s_mart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Richard Levi, Chris Smith

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Nov 29, 2023

Capital Toyota, Inc. responded

Thank you for sharing your positive experience with the mechanical work on your truck! 🚚💙 We're delighted to hear that the process was super easy for you, with quick, timely, and honest responses from our team. Providing transparent communication and efficient service is our priority, and we're thrilled that you felt well-informed throughout the entire process. If there's anything else we can do for you or if you have further feedback, please don't hesitate to let us know. We appreciate your trust in us, and we look forward to serving you again in the future!

November 14, 2023

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I am very happy with the repair department. They went above and beyond with service. More

by elm101749
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gary McCulloch

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Nov 17, 2023

Capital Toyota, Inc. responded

Thank you for sharing your positive feedback! We're delighted to hear that you are very happy with our repair department and that they went above and beyond with the service. Providing excellent service is our goal, and we appreciate your acknowledgment of our team's efforts. If there's anything else you'd like to share or if you have further needs in the future, please feel free to reach out. We value your satisfaction and look forward to serving you again.

November 02, 2023

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Employee Rating

They were quick with my service appointment, glad I went with them for my service. More

by Ninjason
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gary McCulloch , Jamey Blevins, Ashley Foster, AJ Turner

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Nov 07, 2023

Capital Toyota, Inc. responded

We're thrilled to hear that your service appointment at Capital Toyota was efficient and met your expectations. Your satisfaction is important to us, and we're always here to provide you with top-notch service. If you have any more automotive needs in the future or any questions, feel free to reach out. We're here to assist you with a caring and uplifting attitude. Thank you for choosing us for your service needs! 🚗😊

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