Rodney Nickles

!HANDS DOWN BEST DEALER EXPERIENCE IVE EVER HAD! I went on their lot looking at a vehicle they had available after getting some ideas on my trade pricing etc. Rodney came out and greeted me right on t went on their lot looking at a vehicle they had available after getting some ideas on my trade pricing etc. Rodney came out and greeted me right on the lot and allowed me to take a test drive in the vehicle to see how I liked it. While I was out on the test drive, they evaluated my trade. After working some numbers and some negotiation I came in and made the purchase. For me, the entire process on the day of purchasing only took around 55 minutes in the door and out. Rodney did all the foot work before I was there to make the physical process at the dealer quick and painless. The other dealer I was originally working with is where I purchased my trade. They were not nearly as competitive as Kent Co Motors was willing and able to be on my trade and were not as accommodating. The only thing I am waiting on now is a check for my trade, which is expected sometime next week! I am completely satisfied with this purchase and how helpful Rodney was through the whole process! Ill definitely be referring people to Kent Co Motors! On another note, there is a review on here regarding some situation with Rodney and a customer who must not have been too thrilled. I think looking at all of his great reviews, it should speak for itself that the poor review on here is directly an issue that customer had, and does not represent Rodney in anyway. Considering the customer thought they were going to end up "in police handcuffs", I would definitely say this issue was not without customer fault. All of that said, I encourage you to go to KENT CO MOTORS and see Rodney for all your vehicle purchasing needs! More

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Good sales people and service department. Have bought many cars/trucks over the years and have always been satisfied with this dearler ship... Have bought many cars/trucks over the years and have always been satisfied with this dearler ship... More

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If you must go to Kent County Motors for your vehicle purchase, you need to be warned to steer clear of a Sales Rep RODNEY NICKLES. He is without a doubt a the worst salesperson I have ever encountered; purchase, you need to be warned to steer clear of a Sales Rep RODNEY NICKLES. He is without a doubt a the worst salesperson I have ever encountered; he likes to tell his customers that they are “Ignorant.” When you call someone Ignorant, it’s not considered a compliment. In fact, those that use it are considered self-centered, pompous persons that feel superior to you. No wonder it’s often viewed as very offensive. Once the word Ignorant was used, there was no way to salvage any buyer/seller relationship. From that point, it went very badly, where I was reassigned to two other reps, Matt Hall, and Chris Blades. Both seem to be very nice and respectful. If I was to rate them individually, they would receive my recommendation; however, they are in the same department as Rodney and the LIKER scale doesn’t allow negative rating numbers. To make matters worse, when dropping off my truck for service and working with Matt, I entered the showroom to see two persons at their desk at which time I said Good Morning. I received an instant reply from the one of the two; however, Rodney was the second person and as I passed, I heard him say Good Morning, which I took as a response to me saying Good Morning to both of them. As I continued to look for Matt, Rodney makes a rude statement about me to the other sales rep for which I took as instigating a confrontation. If it wasn’t for Matt breaking it up, I have no doubt that this professional salesman and I would have ended up in police handcuffs. This is the most expensive purchase I have ever made apart from buying a home and Rodney single handily ruined my buying experience and for what? I am the one that initiated the purchase process online using the GMC.com website, where I built my own vehicle. Unlike using a site like Carvana, GMC forces buyers to use a dealership and I picked Kent County Motors based on their location…what a mistake!! My final comment is to the supervisors and managers working at this dealership; how is a person like Rodney, who obvious lacks customer service skills allowed to remain in a position where he deals with customers. This is a huge failure on the part of key managers at this dealership. More

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Rodney made buying my Encore GX a breeze. Really knew how to get the process moving. Thank you Really knew how to get the process moving. Thank you More

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Rodney when above and beyond to take great care of me! My first time buying a car in my name and trading in my vehicle. HIGHLY recommend going to Kent County Motors for all your car needs!! My first time buying a car in my name and trading in my vehicle. HIGHLY recommend going to Kent County Motors for all your car needs!! More

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Service was outstanding; salesperson Rodney Nickles was wonderfully kind, and very well knowledged with our sale. Finance person Christopher Blades made the buy a pleasurable experience as he was kind, and wonderfully kind, and very well knowledged with our sale. Finance person Christopher Blades made the buy a pleasurable experience as he was kind, and very easy to deal with. Both young men gave outstanding service to us with our ford truck buy. We truly appreciate it. We will be a return customer for sure.. More

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This was a fantastic truck buying experience!!! From the arrival meeting with our Sales Consultant Rodney Nickles all the way through to the final meeting with the Business Manager, Shawn Wallace and all th arrival meeting with our Sales Consultant Rodney Nickles all the way through to the final meeting with the Business Manager, Shawn Wallace and all the other friendly Team Kent County Motors personnel. Rodney went way beyond with his OUTSTANDING Customer Service, his friendliness, honesty, courteous and professional working through all my requests/add-ons (upgraded brakes, tonneau cover, floor liners, etc.) to the truck. He communicated regularly with me from the time I left the lot on our initial meeting all the way to delivery (which was nearly a month). This truck was selected from an in-transit list, and when delivered it was better than expected, thank you Rod for all the recommendations, knowledge and information you conveyed during the selection of the truck and all the way to delivery. I would HIGHLY recommend Kent County Motors and especially the 5-star PLUS truck buying experience with Rodney Nickles. I absolutely love my 2022 GMC Sierra 1500 Limited Denali. More

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they were great very easy to do business with. once they told me the truck I wanted was there i had to get it. would recommend rodney to any of my friends. told me the truck I wanted was there i had to get it. would recommend rodney to any of my friends. More

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Great experience with Kent County Motors. Rodney made our shopping and purchase quick and easy! shopping and purchase quick and easy! More

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It was a very nice experience. We have been there before looking to buy a car, but This time was different. Jay made us feel good about what we were looking for. He is very patient and he knows what he is t looking to buy a car, but This time was different. Jay made us feel good about what we were looking for. He is very patient and he knows what he is talking about and he is easy to deal with. More

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