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Rodney Lau
Rodney Lau at Braman Honda of Palm Beach

Rodney Lau | Page 9

Service Advisor

Braman Honda of Palm Beach

5200 Lake Worth Road
Greenacres, FL 33463

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113 Reviews
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113 Reviews

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113 Reviews of Rodney Lau

October 11, 2022

Dealership Rating
Employee Rating

Staff members are super helpful, caring, and attentive. Jasmine is an awesome service advisor. She is punctual and knowledgeable. Any issues I have had with my car she has explained in detail of both the i More

by YISBELYA2011
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Vada Fernandez , Vito Fabbro, Jasmine Fernandez

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Oct 12, 2022

Braman Honda of Palm Beach responded

Thank you! Jasmin, Veto, and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Braman Honda of Palm Beach. Walter Salvatierra Fixed Ops Director 561.621.7380 walters@bramanhondapb.com

October 05, 2022

Dealership Rating
Employee Rating

The service was amazing and the people very professional and caring. I'm very happy. More

by zuly395
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ashley Price

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Oct 06, 2022

Braman Honda of Palm Beach responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Walter Salvatierra Fixed Ops Director 561.621.7380 walters@bramanhondapb.com

Oct 06, 2022

zuly395 responded

Rodney and Ashley were anazing, they really took a very good care of me.

September 17, 2022

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Employee Rating

Thanks for the best service for my car . Deeply Appreciated! Thanks all of the workers hard working! More

by LDTURBO
Customer Service
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Susan Rutledge , Jasmine Fernandez

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Sep 18, 2022

Braman Honda of Palm Beach responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Walter Salvatierra Fixed Ops Director 561.621.7380 walters@bramanhondapb.com

Sep 19, 2022

LDTURBO responded

Thanks for take care of my car !

August 23, 2022

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Employee Rating

Very good services and very professional, I love to bring my cars here. Keep it going. Nice work. More

by MONTERREYOTTO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Aug 24, 2022

Braman Honda of Palm Beach responded

We appreciate your business and our team looks forward to serving you again soon! Walter Salvatierra Fixed Ops Director 561.621.7380 walters@bramanhondapb.com

August 22, 2022

Dealership Rating
Employee Rating

I leave my car for service and I received with scratch on the rear bumper paint. So I very disagree with that More

by Elvis Santiesteban
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
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Aug 26, 2022

Braman Honda of Palm Beach responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you were willing to continue the conversation, Elvis, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Walter Salvatierra Fixed Ops Director 561.621.7380 walters@bramanhondapb.com

Aug 26, 2022

Elvis Santiesteban responded

You can call me at 5615709627. I prefer in Spanish. Thanks

Aug 24, 2022

Braman Honda of Palm Beach responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you were willing to continue the conversation, Elvis, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Walter Salvatierra Fixed Ops Director 561.621.7380 walters@bramanhondapb.com

Aug 24, 2022

Elvis Santiesteban responded

Can you fit the paint scratch on the rear bumper?

August 19, 2022

Dealership Rating
Employee Rating

I received a paint scratch. I bring my car without that and I received with that More

by Elvis Santiesteban
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
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Aug 25, 2022

Braman Honda of Palm Beach responded

Elvis, Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Walter Salvatierra Fixed Ops Director 561.621.7380 walters@bramanhondapb.com

Aug 24, 2022

Braman Honda of Palm Beach responded

Elvis, Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Walter Salvatierra Fixed Ops Director 561.621.7380 walters@bramanhondapb.com

August 19, 2022

Dealership Rating
Employee Rating

ive experienced nothing but great service here. staff is attentive and i always leave satisfied. More

by katiana
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Maykol Bonjoch, Vito Fabbro

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Aug 22, 2022

Braman Honda of Palm Beach responded

Katiana, Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Walter Salvatierra Fixed Ops Director 561.621.7380 walters@bramanhondapb.com

August 16, 2022

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Employee Rating

Everyone was really nice. Extremely knowledgeable. Straight to the point. In and out quickly. Highly recommend. More

by Christian Aguilar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Aylin Fernandez

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Aug 17, 2022

Braman Honda of Palm Beach responded

Thank you for the kind words for our service department, Christian. We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. We're always happy to help. Walter Salvatierra Fixed Ops Director 561.621.7380 walters@bramanhondapb.com

August 16, 2022

Dealership Rating
Employee Rating

Everyone at the dealership are professional. They all explained and answered my questions. They helped me from the minute I drop off my vehicle until I pick it up . Thank you!!! More

by JERSEYGDL
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Maykol Bonjoch, Carlos Gonzalez, Julio Rosales

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Aug 17, 2022

Braman Honda of Palm Beach responded

Here at Braman Honda of Palm Beach, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your five-star review. Carlos Gonzalez General Manager 561.473.5006 cgonzalez@bramanhondapb.com

August 16, 2022

Dealership Rating
Employee Rating

The service department was excellent. Everyone was extremely helpful. It was also very fast and efficient More

by cristian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Aug 16, 2022

Braman Honda of Palm Beach responded

Thank you for the kind words for our service department, Cristian! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Walter Salvatierra Fixed Ops Director 561.621.7380 walters@bramanhondapb.com

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