Dealership Experience
10 yrs, 3 mos
18 Reviews
Write a Review18 Reviews of Rodney Altes
January 02, 2024
They were very helpful and helped us obtain a car with the features we were looking for at the price that worked with our financial needs! Great customer service! the features we were looking for at the price that worked with our financial needs! Great customer service! More
Other Employees Tagged: Ryan Nepomuceno , Kris Wallace
September 06, 2023
We would highly recommend Stockton Honda when purchasing your vehicle! The experience we had at Stockton Honda was exceptional. Our experience would not have been this successful without our sales represent your vehicle! The experience we had at Stockton Honda was exceptional. Our experience would not have been this successful without our sales representative Chris Fredericksen. Chris went above and beyond to make sure we had a great experience. From the initial inquiry about the car to purchasing the car he was fully responsive and available to assist us. His entire team did everything possible to ensure we were happy with the purchase, not to mention they never once pressured us to purchase the vehicle like other dealerships. Even after purchasing the car he was willing to help us with any issues we encountered. He spent countless time on ensuring we were comfortable driving the vehicle and answering our questions about how to operate the vehicle after we purchased it. No one with our past vehicle purchases has ever spent that much time going through the features of the vehicle as Chris did. He knows every detail you need to know about the car. He even offered for us to come back if we had any other questions about the vehicle. Everyone on Chris's team were great to work with including his Internet Sales Director, Justin Pedraza, the Sales Manager, Rodney Altes and the GM, Kyle Thompson. They did everything possible to ensure we had a positive experience as well and resolved any issues we encountered with a positive and favorable outcome for us. Not to mention these leaders are down to earth, very friendly and approachable. We have purchased many cars before from other dealerships including Honda, Mercedes, and Tesla and no other dealership provided the outstanding level of service that we received at Stockton Honda! All our future Honda purchases will be with Stockton Honda! Thanks Chris, Justin, Rodney and Kyle for making our car buying experience excellent! You now have a customer for life! More
Other Employees Tagged: Chris Fredericksen , Kyle Thompson, Justin Pedraza
July 27, 2023
I dropped my car off to get my clutch replaced and I was told that it would take about a week. I know having delt with stick shift vehicles for over 20yrs that it doesn't take this long. But since this was told that it would take about a week. I know having delt with stick shift vehicles for over 20yrs that it doesn't take this long. But since this was my new vehicle just under 3yrs old I wanted it to be seen by the dealer. Worst choice I ever made, my car was dropped off on Thurs. I Was told the parts should be there around Sat. I called for an update on that following Monday was told parts were there, and they would start working on it the following day. I called again on Wednesday was giving the run around all that day because the guy handling my vehicle was off. Never got my call back, then when I called 1st thing the next day spoke with the guy handling my vehicle and he apologized he is very nice and professional but then he proceeded to tell me my parts arrived on tue or Wednesday...I was shocked needless to say, due to the fact that i was told differently days before. It's been a week and I have yet to have my car back, for a clutch repair. I believe this to be unacceptable, this place should do better. I believe for the price I'm paying there should be better service and better communication and the handling of my vehicle and me, in my opinion. More
June 11, 2020
Great guy very nice personality very helpful in every way went up an Beyond. Had a great time good atmosphere and well knowledgeable about the service. went up an Beyond. Had a great time good atmosphere and well knowledgeable about the service. More
Other Employees Tagged: Chris Fredericksen, Damian Kasy , Eddie Gomez
June 08, 2020
Awesome group of guys Chris Fredricksen and the rest of the team went above and beyond Honda of Stockton is the best thank you guys. the team went above and beyond Honda of Stockton is the best thank you guys. More
Other Employees Tagged: Chris Fredericksen, Damian Kasy
January 04, 2020
Amazing The whole experience was amazing very understanding helped me choose the car within what i was looking to pay i would recommend anyone to go to honda The whole experience was amazing very understanding helped me choose the car within what i was looking to pay i would recommend anyone to go to honda More
Other Employees Tagged: Chris Fredericksen , Christian Rivera
November 04, 2019
Purchasing my 2019 accord sport I would highly recommend going to Stockton Honda and talking to Chris F. He helped me every bit of the way. I wasn't able to get the car for about a w I would highly recommend going to Stockton Honda and talking to Chris F. He helped me every bit of the way. I wasn't able to get the car for about a week and a half and we kept in contact until I could come down and get it. He was very patient and was able to get me everything we talked about over the phone. It was the smoothest process possible. He didn't try and pressure me into purchasing something I didn't want or trying to pressure me into any extras. I told him exactly what I wanted and where I wanted to be in payments and he honored that. I would definitely recommend family, friends and anyone that is looking to get a car to go to him. Don't forget to ask about the Costco program if your a Costco member. More
Other Employees Tagged: Chris Fredericksen
August 12, 2019
Great customer service Great customer service very helpful and knowledgeable people will help you get into The car of your desire very good rates and prices Highly recom Great customer service very helpful and knowledgeable people will help you get into The car of your desire very good rates and prices Highly recommended 5 stars More
Other Employees Tagged: Chris Fredericksen, Brandon Guzman
August 10, 2019
Satisfied buyers We were very happy with the costumer service they provided. They were very through with everything and provided all the needed information. I strongly We were very happy with the costumer service they provided. They were very through with everything and provided all the needed information. I strongly recommend it. Erik was very much helpful. Ask for him when you go in. More
Other Employees Tagged: Eugene Pak , Michael Benson, ERIK VENTURA
June 25, 2019
We made the right choice with Stockton Honda Purchasing a car at Stockton Honda was an overall great experience. Osvaldo our sales consultant was very efficient and informative. He went above and Purchasing a car at Stockton Honda was an overall great experience. Osvaldo our sales consultant was very efficient and informative. He went above and beyond with his customer service. Osvaldo gave us great choices when choosing a car that fit our family needs. We will definitely consider coming back for another car with Stockton Honda. More
Other Employees Tagged: Osvaldo Patino , Great customer service from both Osvaldo and Rodney