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Rocky Hernando
Rocky Hernando at Liberty Honda
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Rocky Hernando

Business Manager

Liberty Honda

71 W Service Rd
Hartford, CT 06120

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5.0
244 Reviews

Dealership Experience

5 yrs, 11 mos

Industry Experience

18 yrs, 4 mos

Languages Spoken

Spanish Spanish

5.0

244 Reviews

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244 Reviews of Rocky Hernando

January 26, 2025

Dealership Rating
Employee Rating

Great service. Christian and rocky were very professional and informative. I love my new car More

by janecrnr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Christian Diaz

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Jan 27, 2025

Liberty Honda responded

Jane, It's great to hear that Christian was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Liberty Honda!

January 26, 2025

Dealership Rating
Employee Rating

I had a positive experience at Liberty Honda. Car salesman and manager were very helpful. The lady at the front desk was also very nice to my children whilst we waited for everything to be proces More

by rubystlouis92
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Leo Martinez, Louis Oosten

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Jan 27, 2025

Liberty Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

January 19, 2025

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Employee Rating

Leo, Louis and Rocky were excellent to work with. They were not pushy, and the prices are very fair. Leo kept me up to date on everything and I received my new car much sooner than expected. I hig More

by MARCHOLLAND7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Leo Martinez, Louis Oosten

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Jan 19, 2025

Liberty Honda responded

Thank you, Marc! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Liberty Honda.

January 18, 2025

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Employee Rating

The staff was pleasant but they didn't have my parts. No car wash - disappointing More

by New CRV 2025
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: ?Rocky

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Jan 18, 2025

Liberty Honda responded

Hi New CR-V 25, Sorry we didn't have the parts required to complete your service. I'm not sure what they were but we usually have most parts by the next day. We do offer complimentary car washes with a service. However, we find that if the temperature drops too low we have problems with car doors freezing shut etc which can big problem... Good luck with your car we will get it washed up next time if it's not too cold Thanks Mike

January 18, 2025

Dealership Rating
Employee Rating

Great customer service, Christian my sales consultant was awesome and Rocky Hernando the business manager very detailed with the paperwork, couldn’t ask for a better team More

by LUISSEJR
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Christian Diaz

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Jan 19, 2025

Liberty Honda responded

Thank you for sharing your experience with us! We're happy to hear it went well with Christian and truly appreciate your feedback.

January 17, 2025

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Employee Rating

Jaeden, Antonio, Caitlin, Rocky, Justin, and Erin. All were total PROS!! We love our new Pilot. More

by markmck14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Caitlin Conley, Justin Dingle, Chloe Truglio, Antonio Delgado, Jaedan Carrero, Josh Griswold

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Jan 17, 2025

Liberty Honda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Jaedan, Antonio, and our team met your expectations. Thank you for choosing Liberty Honda, we look forward to having you as a valued customer for many years to come!

January 17, 2025

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Employee Rating

Very friendly and informative, nonpushy sales staff. Did not try to sell us anything we were not looking to buy. Excellent communication throughout the entire process. More

by STARWISH7
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Caitlin Conley, Justin Dingle, Christian Diaz, Jaedan Carrero

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Jan 17, 2025

Liberty Honda responded

Here at Liberty Honda, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

January 14, 2025

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Employee Rating

I have always had a good experience and have been treated fairly. I have my other Honda serviced here and plan on using them for my new car as well. The salesman and the entire team were polite and communi More

by CENTNER1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Justin Dingle, Antonio Delgado

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Jan 14, 2025

Liberty Honda responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

January 12, 2025

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Employee Rating

Very professional, personable and responsive! Everyone was very helpful! Joshua was great. Would definitely recommend! More

by KMASCIA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Louis Oosten, Josh Griswold

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Jan 12, 2025

Liberty Honda responded

Thank you for your business and this review. We're happy to hear that Joshua and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

December 29, 2024

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Employee Rating

The best service I have had. I am very pleased. I strongly recommende it a lot More

by hermanoalexander
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Dec 30, 2024

Liberty Honda responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

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