Rocky Hernando
Rocky Hernando at Liberty Honda
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Rocky Hernando

Business Manager

Liberty Honda

71 W Service Rd
Hartford, CT 06120

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5.0
227 Reviews

Dealership Experience

5 yrs, 9 mos

Industry Experience

18 yrs, 2 mos

Languages Spoken

Spanish Spanish

5.0

227 Reviews

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227 Reviews of Rocky Hernando

November 20, 2024

Dealership Rating
Employee Rating

this the 5th car I bought from Liberty Honda. Te service is always top notch. management, the Finance team and Leoncio Martinez, great sales man. Liberty Honda, highly recommended More

by JSANCHEZ390
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Leo Martinez

Nov 20, 2024

Liberty Honda responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

November 16, 2024

Dealership Rating
Employee Rating

Excellent customer service. Courteous and attentive. My most recent experience was a pleasure. Robert was professional, responsive and came across as very trustworthy. More

by JDAVENPORT4.JD
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Robert Wakefield

Nov 18, 2024

Liberty Honda responded

We are very happy to hear that Robert and the team provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

November 10, 2024

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Employee Rating

The sales associate was easy to do business with. And was informative about options. Staff was pleasant. More

by RYAN_OLSCHEFSKIE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Robert Wakefield, Louis Oosten

Nov 12, 2024

Liberty Honda responded

Ryan, It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Liberty Honda!

November 08, 2024

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Awesome experience! Can’t wait to buy another car here, staff is professional and knowledgeable! More

by LEYDENT
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 10, 2024

Liberty Honda responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future!

November 04, 2024

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Employee Rating

The entire transaction was smooth. Our salesman was very knowledgeable and took the time to share all of the features of the car. More

by cinhar721
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Josh (sales)

Nov 04, 2024

Liberty Honda responded

Thank you so much for choosing Liberty Honda! Please let us know if we can be of any more assistance.

November 01, 2024

Dealership Rating
Employee Rating

No pressure sales they were great! Professional, listened to my wants and needs. Worked with me and my budget. I told them how much I wanted to put down and what payments I wanted. More

by STACYEFORSYTH
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mike Plummer , Dimitri Smith

Nov 01, 2024

Liberty Honda responded

Thank you so much, Stacy, for your kind words, and for taking the time to leave us this wonderful feedback!

October 29, 2024

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Employee Rating

Everyone was friendly, attentive, clear, and completed what they said they would do in a timely manner. More

by Cole P
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Louis Oosten , Joshua five stars

Oct 29, 2024

Liberty Honda responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

October 25, 2024

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Employee Rating

Chloe is an amazing service representative. She’s very knowledgeable, professional and friendly. She has great people skills! More

by GSB5463
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 25, 2024

Liberty Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Chloe and our team, and we look forward to working with you again.

October 18, 2024

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Employee Rating

Robert outstanding and knowledgeable. Very bright and intelligent person. Answered all my questions quite nicely. More

by FOSTINI
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mike Plummer, Robert Wakefield

Oct 19, 2024

Liberty Honda responded

Thank you for taking the time to write this review. Our customers are our top priority and your feedback is greatly appreciated! All of us at Liberty Honda are glad to have you as a customer.

October 11, 2024

Dealership Rating
Employee Rating

Dimitri was excellent to work with. Confident yet friendly. If I had a question he had the answer for me or found someone who could answer my question. The entire staff was excellent. I More

by carred
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dimitri Smith, Had nice conversation with woman at front desk in lobby while I was waiting. Don't know her name

Oct 12, 2024

Liberty Honda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Dimitri and the team met your expectations. Thank you again for choosing Liberty Honda. We look forward to having you as one of our valued customers for many more years to come!

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