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Rocky Hernando
Rocky Hernando at Liberty Honda
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Rocky Hernando

Business Manager

Liberty Honda

71 W Service Rd
Hartford, CT 06120

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5.0
229 Reviews

Dealership Experience

5 yrs, 9 mos

Industry Experience

18 yrs, 2 mos

Languages Spoken

Spanish Spanish

5.0

229 Reviews

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229 Reviews of Rocky Hernando

November 26, 2024

Dealership Rating
Employee Rating

Everyone was very professional. Great service. Enjoyed (for a change) buying the car from Liberty More

by Frank
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tim Leyden

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Nov 27, 2024

Liberty Honda responded

Thank you for your very kind review, Frank. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Liberty Honda.

November 24, 2024

Dealership Rating
Employee Rating

Excellent customer service and professional. This is my 4th Honda i have bought from Liberty. More

by LINDA.GROTTOLE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Marissa Monte, Louis Oosten , Tim in Sales and Lewis the Sales Mgr.

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Nov 25, 2024

Liberty Honda responded

Linda, Thank you for taking the time to share your thoughts on working with Tim, Lewis, and our team. We're glad to hear we delivered such a great experience! We appreciate you being a loyal customer of Liberty Honda!

November 20, 2024

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Employee Rating

this the 5th car I bought from Liberty Honda. Te service is always top notch. management, the Finance team and Leoncio Martinez, great sales man. Liberty Honda, highly recommended More

by JSANCHEZ390
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Leo Martinez

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Nov 20, 2024

Liberty Honda responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

November 16, 2024

Dealership Rating
Employee Rating

Excellent customer service. Courteous and attentive. My most recent experience was a pleasure. Robert was professional, responsive and came across as very trustworthy. More

by JDAVENPORT4.JD
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Robert Wakefield

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Nov 18, 2024

Liberty Honda responded

We are very happy to hear that Robert and the team provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

November 10, 2024

Dealership Rating
Employee Rating

The sales associate was easy to do business with. And was informative about options. Staff was pleasant. More

by RYAN_OLSCHEFSKIE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Robert Wakefield, Louis Oosten

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Nov 12, 2024

Liberty Honda responded

Ryan, It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Liberty Honda!

November 08, 2024

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Employee Rating

Awesome experience! Can’t wait to buy another car here, staff is professional and knowledgeable! More

by LEYDENT
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mike Plummer, Marissa Monte, Justin Dingle, Robert Wakefield, Antonio Delgado, Louis Oosten, Tim Leyden , Nathaniel Henn, Dimitri Smith

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Nov 10, 2024

Liberty Honda responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future!

November 04, 2024

Dealership Rating
Employee Rating

The entire transaction was smooth. Our salesman was very knowledgeable and took the time to share all of the features of the car. More

by cinhar721
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Josh (sales)

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Nov 04, 2024

Liberty Honda responded

Thank you so much for choosing Liberty Honda! Please let us know if we can be of any more assistance.

November 01, 2024

Dealership Rating
Employee Rating

No pressure sales they were great! Professional, listened to my wants and needs. Worked with me and my budget. I told them how much I wanted to put down and what payments I wanted. More

by STACYEFORSYTH
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mike Plummer , Dimitri Smith

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Nov 01, 2024

Liberty Honda responded

Thank you so much, Stacy, for your kind words, and for taking the time to leave us this wonderful feedback!

October 29, 2024

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Employee Rating

Everyone was friendly, attentive, clear, and completed what they said they would do in a timely manner. More

by Cole P
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Louis Oosten , Joshua five stars

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Oct 29, 2024

Liberty Honda responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

October 25, 2024

Dealership Rating
Employee Rating

Chloe is an amazing service representative. She’s very knowledgeable, professional and friendly. She has great people skills! More

by GSB5463
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Plummer, Marissa Monte, Chloe Truglio, Christian Diaz

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Oct 25, 2024

Liberty Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Chloe and our team, and we look forward to working with you again.

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