Rocco Ruffolo

The best part of the experience was Rocco keeping his word about holding the truck. word about holding the truck. More

by MARK.HEATH.HOWARD Verified Customer Verified Customer

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Pierce was a great salesman he went above and beyond to get me the price I was looking for and my monthly payments where I would like them. If you’re in the market of getting a new vehicle don’t hesitate t get me the price I was looking for and my monthly payments where I would like them. If you’re in the market of getting a new vehicle don’t hesitate to stop in hawk chevy in Joliet and ask for him. More

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Rocky is awesome,clean dealership friendly atmosphere first time there and not disappointed good car buying experience first time there and not disappointed good car buying experience More

by thomasmarino974@gmail.com Verified Customer Verified Customer

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Every one was helpful and the fastest sale we ever had in buying a car! buying a car! More

by JEANLINDEE94 Verified Customer Verified Customer

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Very attentive to needs. Not pushy. Gave good advice and very quick service. Clear and honest. Not pushy. Gave good advice and very quick service. Clear and honest. More

by FLASH4839 Verified Customer Verified Customer

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The dealership as a whole is fairly decent. Service area has treated me very well. My recent purchase seemed a bit less than that however. I was shown a new vehicle sticker which was to be t Service area has treated me very well. My recent purchase seemed a bit less than that however. I was shown a new vehicle sticker which was to be the vehicle I was going to purchase (due to the dealership having to transfer it from another dealer). When the vehicle arrov3d I was told it was a "managers" vehicle from a different location. While it had what was on the sticker, it also had almost 3000 miles on it and was still being sold as new, because it had never been titled I guess. I was also told by Rocco that I "should" get the paint and dent etc, protection plan on it. Once I agreed, he said, good, I already put it on there. Uh huh... it was already on the vehicle as the sticker for it was in the glove box. So, that whole interaction was a little shady. I also received an atrocious interest rate with zero negetionation on it, I wasn't even told what ot was until I went in to sign everything. I've been buying cars long enough to know these are not set in stone. Especially when buying extended warranties, which I did as well. Overall, the whole experience was rushed and felt like it wasn't fully transparent to me until it came time to sign everything. Am I unhappy? Not completely, but I'm also not completely happy with how things went down. Will I go there again? Undecided. More

by randy-novak Verified Customer Verified Customer

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Nice ppl to shop with and I will recommend more customers to go shop there to go shop there More

by ERICKNOX1973 Verified Customer Verified Customer

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Convenient location with some flexibility on pricing. Accommodating and friendly. Not a stressful process for me. Accommodating and friendly. Not a stressful process for me. More

by JRWHITE4431 Verified Customer Verified Customer

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This dealership is friendly kind and caring. Would recommend them if looking for transportation. Great Would recommend them if looking for transportation. Great More

by SQUEAKER410 Verified Customer Verified Customer

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I went in, told them what I was looking for an in about 4 short hours I drove off the lot, with a 2025 Equinox! 7 miles on it. They are car salesmen it's thier job to sell. I have to say though, It was a del short hours I drove off the lot, with a 2025 Equinox! 7 miles on it. They are car salesmen it's thier job to sell. I have to say though, It was a delight working with them. Walked in nervous and concerned drove out relaxed and confident. If I ever need another vehicle, I'll be back. Highly refered. More

by KROW412 Verified Customer Verified Customer

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