49 Reviews
Write a Review49 Reviews of Rocco Ruffolo
November 07, 2024
The dealership as a whole is fairly decent. Service area has treated me very well. My recent purchase seemed a bit less than that however. I was shown a new vehicle sticker which was to be t Service area has treated me very well. My recent purchase seemed a bit less than that however. I was shown a new vehicle sticker which was to be the vehicle I was going to purchase (due to the dealership having to transfer it from another dealer). When the vehicle arrov3d I was told it was a "managers" vehicle from a different location. While it had what was on the sticker, it also had almost 3000 miles on it and was still being sold as new, because it had never been titled I guess. I was also told by Rocco that I "should" get the paint and dent etc, protection plan on it. Once I agreed, he said, good, I already put it on there. Uh huh... it was already on the vehicle as the sticker for it was in the glove box. So, that whole interaction was a little shady. I also received an atrocious interest rate with zero negetionation on it, I wasn't even told what ot was until I went in to sign everything. I've been buying cars long enough to know these are not set in stone. Especially when buying extended warranties, which I did as well. Overall, the whole experience was rushed and felt like it wasn't fully transparent to me until it came time to sign everything. Am I unhappy? Not completely, but I'm also not completely happy with how things went down. Will I go there again? Undecided. More
Other Employees Tagged: Melanie Hurt, Brian O'Hare
October 17, 2024
Nice ppl to shop with and I will recommend more customers to go shop there to go shop there More
Other Employees Tagged: Brian O'Hare
October 11, 2024
Convenient location with some flexibility on pricing. Accommodating and friendly. Not a stressful process for me. Accommodating and friendly. Not a stressful process for me. More
Other Employees Tagged: Brian O'Hare
October 04, 2024
This dealership is friendly kind and caring. Would recommend them if looking for transportation. Great Would recommend them if looking for transportation. Great More
Other Employees Tagged: Melanie Hurt, Brian O'Hare
September 21, 2024
I went in, told them what I was looking for an in about 4 short hours I drove off the lot, with a 2025 Equinox! 7 miles on it. They are car salesmen it's thier job to sell. I have to say though, It was a del short hours I drove off the lot, with a 2025 Equinox! 7 miles on it. They are car salesmen it's thier job to sell. I have to say though, It was a delight working with them. Walked in nervous and concerned drove out relaxed and confident. If I ever need another vehicle, I'll be back. Highly refered. More
Other Employees Tagged: Todd Anderko, John Glusak, Melanie Hurt, Brian O'Hare, Pierce Hadden, Ivan Kovalevski , Vanessa Alarcon, Jesus Rodriguez
June 10, 2024
Rocco was very helpful throughout the whole process and made sure we were happy until we walked out the door with a brand new Traverse made sure we were happy until we walked out the door with a brand new Traverse More
Other Employees Tagged: Brian O'Hare
June 05, 2024
Staff works hard to make the deal. Parts and service personnel are friendly and knowledgeable Parts and service personnel are friendly and knowledgeable More
Other Employees Tagged: Brian O'Hare
May 26, 2024
Great place to Lease a vehicle. Rocco is a Great person to deal with, knowledgeable and helpful! Rocco is a Great person to deal with, knowledgeable and helpful! More
Other Employees Tagged: Fredi Navarrete