Robin Tollefson
Robin Tollefson at Luther Family Buick GMC

Robin Tollefson | Page 81

Service Consultant

Luther Family Buick GMC

3302 36th St S
Fargo, ND 58104

Contact Me
not yet
rated
1,175 Reviews

LOVE HELPING PEOPLE REPAIR AND MAINTAIN THEIR VEHICLES

Dealership Experience

12 yrs, 5 mos

Industry Experience

48 yrs, 3 mos

Languages Spoken

English English

not yet
rated

1,175 Reviews

Write a Review

1175 Reviews of Robin Tollefson

October 03, 2020

Dealership Rating
Employee Rating

Need to clean up a person carpet after window replacement! Put 8 miles on my pickup! Don't need to test drive for a window replacement! More

by Bodie1920
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 05, 2020

Luther Family Buick GMC responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

October 02, 2020

Dealership Rating
Employee Rating

Kept me updated on status of my yukon! Was very happy Kept me updated on status of my yukon! Was very happy that I was able to get a loaner that was just like mine. Very satisfied More

by STEPHANIEPQLAKES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 05, 2020

Luther Family Buick GMC responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

September 29, 2020

Dealership Rating
Employee Rating

Thank you for getting in touch with me immediately Monday morning when we had mechanical issues on our Dully Saturday evening. Amazing service. Thank you More

by Angelalars0511
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 02, 2020

Luther Family Buick GMC responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

September 27, 2020

Dealership Rating
Employee Rating

Had a couple of issues, but the team went above and beyond to correct and make things right! I was super impressed with the customer service More

by AKOEDAM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Paul McDonald , Dan was awesome

Sep 29, 2020

Luther Family Buick GMC responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

September 26, 2020

Dealership Rating
Employee Rating

Robin the service writer was great he kept me informed of what was the issue. This is a big plus due to lining up rides and just knowing that the repair is done correctly More

by KEVIN_LAUTT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 29, 2020

Luther Family Buick GMC responded

Kevin, thank you for the feedback! We are happy to hear about your positive experience at Luther Family Buick GMC, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

September 26, 2020

Dealership Rating
Employee Rating

Robin was a great help with getting my truck serviced. Fast courteous fair price for service . Highly recommend. The service department is top notch. I will recommend to all my friends! More

by rick.arechigo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tim Ebens

Sep 29, 2020

Luther Family Buick GMC responded

We cannot thank you enough for your wonderful review of Luther Family Buick GMC and for your recommendation! It was a pleasure to assist you and please let us know when we can do so again! Buddy Jones - General Manager

September 24, 2020

Dealership Rating
Employee Rating

Always a positive experience! We wouldn’t go anywhere else. The staff is friendly and takes good care of customers, service is quick and done right More

by RUNNERLINS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joe Emmerich

Sep 25, 2020

Luther Family Buick GMC responded

Thank you so much for your feedback. We greatly appreciate the opportunity to work with you and earn your business. We will be sure to share your feedback with the team. Please let us know if we can ever help you in the future. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

September 20, 2020

Dealership Rating
Employee Rating

Very friendly and professional. Diagnosed the electrical problem and then it started working again. Kept it and rechecked it to make sure it was in fact working again. I was impressed with their thoroughnes More

by jdbair8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 21, 2020

Luther Family Buick GMC responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

September 20, 2020

Dealership Rating
Employee Rating

Great service! Everything and everyone was great from the time I arrived until the service was complete. Customer area and facilities were very comfortable and clean. More

by JESSEFORD66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 21, 2020

Luther Family Buick GMC responded

We appreciate your marvelous feedback. It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Thanks again! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

September 20, 2020

Dealership Rating
Employee Rating

The Service Center has a car rental agreement available to accommodate the privilege of having repairs, extending their delivery, and persistence. The appointments are accomplished with enthusiasm which m More

by hamner_m
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 21, 2020

Luther Family Buick GMC responded

Thanks for this great review! We can't tell you enough how much we appreciate our service team. They do a fantastic job and we are very happy that they were there to take care of you! Thank you again and we look forward to working with you in the future! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

...
81
...

Dealership Inventory (302 Vehicles)

new 2026 GMC Sierra 2500 car, priced at $95,136
2026 GMC Sierra 2500
new
Summit White exterior
Automatic
Four-wheel Drive
new 2026 GMC Acadia car, priced at $54,962
2026 GMC Acadia
new
Volcanic Red Tintcoat exterior
Automatic
All-wheel Drive
new 2026 Buick Enclave car, priced at $47,798
2026 Buick Enclave
new
summit white exterior
Automatic
All-wheel Drive
new 2027 GMC Terrain car, priced at $37,547
2027 GMC Terrain
new
Riverstone Metallic exterior
Automatic
All-wheel Drive
new 2026 GMC Sierra 3500 car, priced at $76,354
2026 GMC Sierra 3500
new
Onyx Black exterior
Automatic
Four-wheel Drive
used 2020 Volkswagen Tiguan car, priced at $22,345
2020 Volkswagen Tiguan
used
Pure White exterior
Automatic
All-wheel Drive