Robin Tollefson
Robin Tollefson at Luther Family Buick GMC

Robin Tollefson | Page 80

Service Consultant

Luther Family Buick GMC

3302 36th St S
Fargo, ND 58104

Contact Me
not yet
rated
1,175 Reviews

LOVE HELPING PEOPLE REPAIR AND MAINTAIN THEIR VEHICLES

Dealership Experience

12 yrs, 5 mos

Industry Experience

48 yrs, 3 mos

Languages Spoken

English English

not yet
rated

1,175 Reviews

Write a Review

1175 Reviews of Robin Tollefson

October 28, 2020

Dealership Rating
Employee Rating

Fast, friendly, efficient - always let’s me know what is happening with my car. Dealership is also very clean which I appreciate!! Comfortable area to wait. More

by SCOOTERS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Robb Reierson

Oct 30, 2020

Luther Family Buick GMC responded

We appreciate your marvelous feedback. It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Thanks again! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

October 27, 2020

Dealership Rating
Employee Rating

I enjoy doing business at Luther. I've been working with Robin for many years and appreciate him. Getting used to the automated communication system and for the most part I like it. More

by brad.p.hanson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 29, 2020

Luther Family Buick GMC responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

October 25, 2020

Dealership Rating
Employee Rating

I had my vehicle in because it was making a funny noise when starting. They must not have heard it so didn’t fix anything, now I have to come in again for a long appointment, major inconvenience. More

by LINDSAYPARSLEY
Recommend Dealer
Yes
Oct 27, 2020

Luther Family Buick GMC responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

October 21, 2020

Dealership Rating
Employee Rating

Excellent customer Service, Robyn Made sure I had a vehicle to drive for the day, staff was wearing masks for customer protection. Car was clean checked & ready. More

by carolsletmoen
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Oct 26, 2020

Luther Family Buick GMC responded

Thank you for leaving us this great review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

October 16, 2020

Dealership Rating
Employee Rating

Robin does a great job taking care of me whenever i have service needs for my autos! Friendly prompt service every time i am in for service More

by kocooper6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 21, 2020

Luther Family Buick GMC responded

Thank you for sharing this great feedback with us. We feel our service department is what makes Luther Family Buick GMC special. Reviews like yours help us to make sure that we are continuing to provide our customers the friendly, quick and comfortable service experience that our dealership is known for. I am glad to hear that you were pleased with your visit. We would love to work with you again in the future. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

October 14, 2020

Dealership Rating
Employee Rating

Thanks for the help with my new Yukon. Robin was very helpful - appreciate he and your team helping to solve our problem quickly and kindly! More

by bgrayinsd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 15, 2020

Luther Family Buick GMC responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

October 09, 2020

Dealership Rating
Employee Rating

Excellent service! Was diagnosed quickly, parts ordered and back on the road into time! Robin was on top of it from the start and kept in constant communication during the process! More

by Matt T.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 14, 2020

Luther Family Buick GMC responded

Matt, thank you for the feedback! We are happy to hear about your positive experience at Luther Family Buick GMC, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

October 08, 2020

Dealership Rating
Employee Rating

Jim in the parts department gave me some choices in tire selection and he price matched on some pricing, rear camera installation and tire replacement went quickly More

by woberlander
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dale Amsbaugh

Oct 09, 2020

Luther Family Buick GMC responded

Thank you for putting your trust in Luther Family Buick GMC! We pride ourselves in our service department’s ability to provide world class customer service. We wish you happy travels and look forward to seeing you at your next service appointment. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

October 08, 2020

Dealership Rating
Employee Rating

Always very helpful. No matter who helps, they been good. The use of a car really help to get to several appt. while they work on my car. More

by jimfranzim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Robb Reierson, Kevin Lindgren

Oct 09, 2020

Luther Family Buick GMC responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

October 07, 2020

Dealership Rating
Employee Rating

We have purchased all our vehicles here at Luther through Tom Carrier. Great service, and always friendly. When we need service, oil changes ( when in town) our experience is always great. More

by KB-CARRIER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tom Carrier

Oct 12, 2020

Luther Family Buick GMC responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

...
80
...

Dealership Inventory (302 Vehicles)

new 2026 GMC Sierra 2500 car, priced at $95,136
2026 GMC Sierra 2500
new
Summit White exterior
Automatic
Four-wheel Drive
new 2026 GMC Acadia car, priced at $54,962
2026 GMC Acadia
new
Volcanic Red Tintcoat exterior
Automatic
All-wheel Drive
new 2026 Buick Enclave car, priced at $47,798
2026 Buick Enclave
new
summit white exterior
Automatic
All-wheel Drive
new 2027 GMC Terrain car, priced at $37,547
2027 GMC Terrain
new
Riverstone Metallic exterior
Automatic
All-wheel Drive
new 2026 GMC Sierra 3500 car, priced at $76,354
2026 GMC Sierra 3500
new
Onyx Black exterior
Automatic
Four-wheel Drive
used 2020 Volkswagen Tiguan car, priced at $22,345
2020 Volkswagen Tiguan
used
Pure White exterior
Automatic
All-wheel Drive