Robin Tollefson
Robin Tollefson at Luther Family Buick GMC

Robin Tollefson | Page 103

Service Consultant

Luther Family Buick GMC

3302 36th St S
Fargo, ND 58104

Contact Me
not yet
rated
1,175 Reviews

LOVE HELPING PEOPLE REPAIR AND MAINTAIN THEIR VEHICLES

Dealership Experience

12 yrs, 5 mos

Industry Experience

48 yrs, 3 mos

Languages Spoken

English English

not yet
rated

1,175 Reviews

Write a Review

1175 Reviews of Robin Tollefson

January 26, 2019

Dealership Rating
Employee Rating

Excellent service Everything about the service & people is excellent. There is one MAJOR PROBLEM! Luther Buick is too successful! Calling in to get an appointment, e More

by Arland Rasmussen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

January 20, 2019

Dealership Rating
Employee Rating

Great sevice Went in for oil change and tire rotate. Was done in inder a half hour. While waiting got to look over the 2019 models with sales manger with no pressu More

by Keith H
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Robb Reierson

Jan 21, 2019

Luther Family Buick GMC responded

Keith, thank you for the feedback! We are happy to hear about your positive experience at Luther Family Buick GMC, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

January 18, 2019

Dealership Rating
Employee Rating

45000 mile service Service manager was great! Friendly, helpful and thorough. Robin was able to get the price down to a reason dollar amount and provided the quotes I as More

by Derekg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 21, 2019

Luther Family Buick GMC responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

January 18, 2019

Dealership Rating
Employee Rating

Truck service Robin is very nice to work with . Everybody was nice .the courtesy driver was nice and very handy to have. Mechanic was nice also but don’t remember h More

by dlvanerem
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 21, 2019

Luther Family Buick GMC responded

Thank you so much for your feedback. We greatly appreciate the opportunity to work with you and earn your business. I will be sure to share your feedback with Robin. Please let us know if we can ever help you in the future. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

January 17, 2019

Dealership Rating
Employee Rating

Service at Fargo’s Luther Went in to have a live, oil and filter done on my car. It was crazy busy but I got to speak to someone in a few moments. Left car and about 1 1/2 ho More

by nap
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 21, 2019

Luther Family Buick GMC responded

Taking the time to leave this review means a lot to us. A positive experience is what we strive for every day. Thank you for letting us know how your experience was and for choosing us for your automotive needs! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

January 16, 2019

Dealership Rating
Employee Rating

Best experience ever buying a car. Great people. All the employees were terrific! They were very patient and under standing. Samantha Poer was the greatest. She had the know how about her job. The ca More

by NESTLERGUS
Friendliness
Price
Recommend Dealer
Yes
Jan 16, 2019

Luther Family Buick GMC responded

Your great feedback truly made our day. We work incredibly hard to exemplify our commitment to customer care and I am glad that our team was able to show you what we strive to deliver. We look forward to making sure that you enjoy your car for many years to come. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

January 11, 2019

Dealership Rating
Employee Rating

Excellent service more than I’d like to pay but what isn’t? I didn’t have an appt. Paul got my truck in and fixed the same day. I’ve worked with Robin before and both men were fantastic. More

by D.Krier
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Paul McDonald

Jan 12, 2019

Luther Family Buick GMC responded

Thanks for giving us the opportunity to service your vehicle. We are happy to hear that everything went well for you. We will pass your feedback along to Paul and Robin. Happy driving! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

January 10, 2019

Dealership Rating
Employee Rating

Excellent experience Had a sensor replaced and had extended warrantee. Dealer took care of all the work and dealt with the warrantee company for me. Excellent service, goo More

by Mark65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 12, 2019

Luther Family Buick GMC responded

Mark, we are so glad we could take care of all of your needs at Luther Family Buick GMC. Thank you for giving this feedback; we will be sure to share it with the team! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

January 07, 2019

Dealership Rating
Employee Rating

Brady is a great mechanic and Robin is always on top of things-it is much appreciated in this busy time of year-Robin always answers any questions I have and Brady follows thro More

by Sue
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Beady

Jan 07, 2019

Luther Family Buick GMC responded

Sue, thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

January 06, 2019

Dealership Rating
Employee Rating

Great Service As always, great service! Recommend Robin at Luther to everyone who asks me. They tell you the price before they start and that’s what you pay in the More

by bronson.mathiason
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 07, 2019

Luther Family Buick GMC responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

...
103
...

Dealership Inventory (302 Vehicles)

used 2020 Volkswagen Tiguan car, priced at $22,345
2020 Volkswagen Tiguan
used
Pure White exterior
Automatic
All-wheel Drive
used 2022 Chevrolet Blazer car, priced at $27,098
2022 Chevrolet Blazer
used
Blue Glow Metallic exterior
Automatic
All-wheel Drive
new 2026 GMC Acadia car, priced at $65,680
2026 GMC Acadia
new
Volcanic Red Tintcoat exterior
Automatic
All-wheel Drive
used 2019 Chevrolet Silverado 1500 car, priced at $33,345
2019 Chevrolet Silverado 1500
used
Iridescent Pearl Tricoat exterior
Automatic
Four-wheel Drive
new 2026 GMC Sierra 3500 car, priced at $86,165
2026 GMC Sierra 3500
new
Coastal Dune exterior
Automatic
Four-wheel Drive
used 2022 GMC Sierra 1500 car, priced at $45,345
2022 GMC Sierra 1500
used
Titanium Rush Metallic exterior
Automatic
Four-wheel Drive