Robin Tollefson
Robin Tollefson at Luther Family Buick GMC
Refer Me

Robin Tollefson

Service Consultant

Luther Family Buick GMC

3302 36th St S
Fargo, ND 58104

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4.9
1,175 Reviews

LOVE HELPING PEOPLE REPAIR AND MAINTAIN THEIR VEHICLES

Dealership Experience

10 yrs, 10 mos

Industry Experience

46 yrs, 8 mos

Languages Spoken

English English

4.9

1,175 Reviews

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1175 Reviews of Robin Tollefson

December 08, 2023

Dealership Rating
Employee Rating

Paul dose a great job with scheduling and communication we throw a lot of challenges his way. More

by CHAD83
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Recommend Dealer
Yes

Other Employees Tagged: Paul McDonald

Dec 09, 2023

Luther Family Buick GMC responded

Thanks for your outstanding review, Chad! I'm very happy to hear that Paul was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Nathan Loose | nathan.loose@lutherfamilybuickgmc.com | 701.356.7100

December 03, 2023

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I was very impressed with how polite, professional and courteous everyone was. Very clean and welcoming place. I would definitely do business with them. Just wished my service would have been under warran More

by potrnr
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Recommend Dealer
Yes

November 27, 2023

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Service writer Robin was first class, kept me informed on my Service, checked on any and all updates or recalls More

by kllh04
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Recommend Dealer
Yes
Nov 29, 2023

Luther Family Buick GMC responded

Thank you for sharing your experience with us! Our staff works hard to make sure our clients have all the information they need to feel comfortable and at ease. I am happy to hear that your experience reflects that dedication. Please do not hesitate to reach out to me if you have any questions or need anything in the future. Sincerely, Nathan Loose | nathan.loose@lutherfamilybuickgmc.com | 701.356.7100

November 19, 2023

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They performed quick service, but unfortunately installed a faulty high pressure fuel pump, causing my car to end up back in the shop. More

by maxwell.boyd94
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Recommend Dealer
Yes

November 14, 2023

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Excellent service & parts dept at this dealership. Best of the best! One of a kind!! More

by TROM49
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Recommend Dealer
Yes
Nov 15, 2023

Luther Family Buick GMC responded

Thank you for this amazing review! We really appreciate your business. Sincerely, Nathan Loose | nathan.loose@lutherfamilybuickgmc.com | 701.356.7100

November 13, 2023

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Always great customer service! Always great customer service! Very knowledgeable team, willing to do whatever is necessary to ensure a positive visit each time. More

by Binny
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Recommend Dealer
Yes

Other Employees Tagged: Robb Reierson, Paul McDonald , Robb Reierson

Nov 15, 2023

Luther Family Buick GMC responded

Binny, it is important our customers feel completely confident with the customer service they received and it made me happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call me or stop by. Sincerely, Nathan Loose | nathan.loose@lutherfamilybuickgmc.com | 701.356.7100

November 12, 2023

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I Scheduled an oil change online a few weeks ago, later adding a transmission appointment, due to a check engine light that came on. Prior to bringing the vehicle in, the check engine light cleared itself. More

by pcichos
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Recommend Dealer
No

Other Employees Tagged: Gustafson

Nov 14, 2023

Luther Family Buick GMC responded

Thank you for sharing this review regarding your experience with us. We’d like to discuss this with you further if you could please contact us at your earliest convenience. Sincerely, Nathan Loose, Internet Manager

November 10, 2023

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As usual the service was excellent. So many dealerships push unnecessary work that it is nice to find An honest one More

by HIREDPEN
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Recommend Dealer
Yes

Other Employees Tagged: Robb Reierson

Nov 13, 2023

Luther Family Buick GMC responded

I appreciate your input. I'm glad to hear that you are consistently impressed with the service we offer here at Luther Family Buick GMC. If there is anything more I can do for you please come back and see us any time! Take care! Sincerely, Nathan Loose, Internet Manager

November 09, 2023

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I've been coming to this dealership for as long as I can remember. They do great work. More

by Lamolith
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Recommend Dealer
Yes
Nov 09, 2023

Luther Family Buick GMC responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and we truly value your business. Sincerely, Nathan Loose, Internet Manager

November 05, 2023

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Very helpful getting you in for services and getting you out in time! Thank you for the car service too! More

by doschhelen
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Recommend Dealer
Yes
Nov 07, 2023

Luther Family Buick GMC responded

Helen, thank you for your kind words. I feel our service department is what makes Luther Family Buick GMC special, and reviews like yours help me to make sure that we're meeting the needs of our customers. Thank you again for the fantastic feedback and we look forward to seeing you for your next service appointment. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

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