Robin Howard

I was able to schedule an appointment right away, and all my questions were thoroughly, and thoughtfully answered. my questions were thoroughly, and thoughtfully answered. More

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Always very helpful. Easy to schedule appointment. They do good work that is all I can say to describe Easy to schedule appointment. They do good work that is all I can say to describe More

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Always have a good experience. That's why I chose to purchase a second car from Lou Fusz That's why I chose to purchase a second car from Lou Fusz More

by jeancavender782 Verified Customer Verified Customer

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My rating is low because I had such an unpleasant experience with Stephanie. The dealership followed up with me after a visit to address an issue went unresolved. Stephanie had an "emergency" and mis experience with Stephanie. The dealership followed up with me after a visit to address an issue went unresolved. Stephanie had an "emergency" and missed a scheduled call with me, and when I responded with to reschedule the call, she never responded. While my initial experience with Lou Fusz Mazda was frustrating (as much as I appreciated my initial exchange with Robin) Stephanie's lack of response or care makes it unlikely that I would attempt to contact them again for service. More

by deandaderko Verified Customer Verified Customer

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The process was easy and convenient The process was easy and convenient. Extra services needed were clearly communicated and approving and declining these services is easy. and convenient. Extra services needed were clearly communicated and approving and declining these services is easy. More

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They were nice and got my car serviced in a timely fashion I did feel like they tried to upcharge me for extra services more than the St Peters location usually does, but it is easy to decline those fashion I did feel like they tried to upcharge me for extra services more than the St Peters location usually does, but it is easy to decline those More

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Very personable and easy to work with. Very pleased with our purchase and terms of service Very pleased with our purchase and terms of service More

by rpclover Verified Customer Verified Customer

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They were very friendly, understood my situation and helped me very quickly. This will be my location for any of my car needs. helped me very quickly. This will be my location for any of my car needs. More

by KATHYMOTLEY3 Verified Customer Verified Customer

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Stephanie was very helpful. Didn’t pressure me, took time to explain things. Highly recommend this dealership! Didn’t pressure me, took time to explain things. Highly recommend this dealership! More

by zj.kronenberger Verified Customer Verified Customer

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Clean professional courteous and friendly. A good place to do business if you have to get a car A good place to do business if you have to get a car More

by sbussen39 Verified Customer Verified Customer

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