Robin Berglin
Robin Berglin at Mike Murphy Ford Inc
Refer Me

Robin Berglin

Pick Up & Delivery Coordinator

Mike Murphy Ford Inc

565 West Jackson St.
Morton, IL 61550

Contact Me
4.9
165 Reviews

Dealership Experience

6 yrs, 1 mo

Industry Experience

40 yrs, 4 mos

Languages Spoken

English English

4.9

165 Reviews

Write a Review

165 Reviews of Robin Berglin

August 21, 2024

Dealership Rating
Employee Rating

I was disappointed that there were no loaners when I booked out almost four weeks. I was very disappointed when my car was not even vacuumed. More

by NANCYWRAIGHT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 24, 2024

Mike Murphy Ford Inc responded

Thank you, Nancywraight, for taking the time to bring this negative experience to our attention. It is discouraging to hear that you had anything less than a stellar experience at Mike Murphy Ford. We take our customers’ comments seriously so we hope that you’ll give us a call at (309) 263-2311 so we can understand exactly what went wrong. Thank you for your honest feedback and we hope to hear from you soon.

July 31, 2024

Dealership Rating
Employee Rating

Great service! Very friendly and helpful. Easy to setup an appointment. Prompt & reliable with excellent communication. More

by JENNALISA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 02, 2024

Mike Murphy Ford Inc responded

Hi, we are happy we could make your experience a positive one! We hope to be of service to you again! Take care!

July 26, 2024

Dealership Rating
Employee Rating

Top notch . From sales dept, to parts, to the service dept. Wouldn't go anywhere else. I've purchased several vehicles from Mike Murphy's in my life.They're bee More

by Cheowen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 28, 2024

Mike Murphy Ford Inc responded

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

July 12, 2024

Dealership Rating
Employee Rating

Reliable, friendly, repeat customer for 30 years, true to their word,professional, expedient, kind, thoughtful More

by KRISTY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Murphy, Mitch Urbanc

Jul 13, 2024

Mike Murphy Ford Inc responded

Hi Kristy, thank you for leaving such a great review and high star rating. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

July 11, 2024

Dealership Rating
Employee Rating

Great dealership, focuses on total customer satisfaction, really makes you feel like your business is important, would highly recommend the Mike Murphy Ford Team! More

by Mac
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 15, 2024

Mike Murphy Ford Inc responded

Hi Mac, thank you for leaving such a great review and high star rating. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

June 30, 2024

Dealership Rating
Employee Rating

Amazing service. Was able to drop off my car for service with ease. The work was done quickly and efficiently. I always recommend Mike Murphy Ford More

by funinthesun12345
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 01, 2024

Mike Murphy Ford Inc responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

June 04, 2024

Dealership Rating
Employee Rating

Jeremy always goes above and beyond to get the job done! Thank you to the entire Mike Murphy Team. More

by jpeterson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeremy Englert

May 28, 2024

Dealership Rating
Employee Rating

Great customer service from scheduling to check out . Very friendly and very customer friendly . Staff overall great More

by Jaburk65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeremy Englert

May 20, 2024

Dealership Rating
Employee Rating

Love the pickup service for my service appointments! Very friendly staff. The Sales Dept. could use some improvement. More

by DFELDMN20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bryan Wingfield

May 19, 2024

Dealership Rating
Employee Rating

Dave B. Was the salesman that sold me on the car. He was great. After an unfortunate situation with the service dept, the dealership cleared that up. And I’v More

by NURSE_TECH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
1
...

Dealership Inventory (486 Vehicles)

used 2018 Chevrolet Camaro car, priced at $23,495
2018 Chevrolet Camaro
used
Hyper Blue Metallic exterior
Automatic
Rear-wheel Drive
used 2018 Ford Explorer car, priced at $27,423
2018 Ford Explorer
used
Magnetic Metallic exterior
Automatic
Four-wheel Drive
new 2024 Ford Ranger car, priced at $44,020
2024 Ford Ranger
new
Carbonized Gray Metallic exterior
Automatic
Four-wheel Drive
used 2016 Toyota Corolla car, priced at $13,495
2016 Toyota Corolla
used
Slate Metallic exterior
CVT
Front-wheel Drive
used 2018 Hyundai Elantra car, priced at $14,591
2018 Hyundai Elantra
used
Mineral Beige exterior
Automatic
Front-wheel Drive
used 2020 Ford F-150 car, priced at $32,792
2020 Ford F-150
used
Lead Foot exterior
Automatic
Four-wheel Drive