Roberto Garrido-Acosta

Jerry Ulm in Tampa, FL has the worst customer service I have ever experienced! I have been trying to cancel my extended truck warranty for 3.5 months and it is still not done. Steven Heard in finance never have ever experienced! I have been trying to cancel my extended truck warranty for 3.5 months and it is still not done. Steven Heard in finance never got back to me about this and left me to the wolves, Mr. Matola in finance has communicated slightly more than Steven however this is still not done, and the finance director Adam, has not called me back in weeks and is always "in a meeting" when I call. Now, I will have to take the time out of my day to drive to Tampa where I bought a truck for nearly $65,000 to get this handled. Jerry Ulm's team is highly incompetent when it comes to providing a pleasant experience for the customer after they have driven off the lot. I will make sure to deter anyone from buying a vehicle at Jerry Ulm! More

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2nd time I’ve bought a Jeep there everyone was helpful and efficient. Highly recommend dealership and efficient. Highly recommend dealership More

by jjgibson179 Verified Customer Verified Customer

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Easy process. Good selection of vehicles. Staff was easy to work with and helpful. They did not waste my time. Good selection of vehicles. Staff was easy to work with and helpful. They did not waste my time. More

by R_EDWARDS Verified Customer Verified Customer

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i had a great experience with Willy Lopez at Jerry Ulm, everything was very smooth, he was very helpful and also his managers Roberto & Noel, thank you guys, i will definitely recommend my people to buy ca everything was very smooth, he was very helpful and also his managers Roberto & Noel, thank you guys, i will definitely recommend my people to buy cars from Jerry Ulm More

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The team at Jerry Ulm was very helpful, and quick to get my deal closed when I was on a time crunch. 10/10! my deal closed when I was on a time crunch. 10/10! More

by mitchell.cherilyn Verified Customer Verified Customer

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Simple, straightforward business. I never felt pressured or hurried. Gerry specifically was very eager and easy to work with I never felt pressured or hurried. Gerry specifically was very eager and easy to work with More

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Everyone was helpful and they made the process simple. I told them what I could do and they made it happen without playing any games. I told them what I could do and they made it happen without playing any games. More

by spenny10nunez Verified Customer Verified Customer

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Una gran experiencia, excelente atención de todas las personas que fueron parte de la compra de mi nuevo auto, personas que fueron parte de la compra de mi nuevo auto, More

by Gfonsecadiaz Verified Customer Verified Customer

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It not right how my truck I just bought is not registered with no hard plates after 45 day now I have to pay truck payment for none registration with no hard plates after 45 day now I have to pay truck payment for none registration More

by shawncollington.sc Verified Customer Verified Customer

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Jerry Ulm has been great for my last 2 leases. No pressure but they always get me to where I need to be price wise. No pressure but they always get me to where I need to be price wise. More

by spenny10nunez Verified Customer Verified Customer

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