Roberto Castrodad

Great service, love the car, trying to learn all the functions. Rear view mirror a little funky functions. Rear view mirror a little funky More

by BUZZBUZZ1 Verified Customer Verified Customer

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I thought Devyn was pleasant and helpful, and knew about the product. I was pleased by the new hybrid Lexus offers. I never felt pressured during the whole sales and delivery process. I'd recommend him to the product. I was pleased by the new hybrid Lexus offers. I never felt pressured during the whole sales and delivery process. I'd recommend him to anyone who plans to shop for a car there. Why I gave the Lexus of Sarasota only four stars, is by the time you get to Jaden, you can be worn out. This is my third Lexus. This last one, came with a totally different dashboard. By the time you have Jaden get to this you're worn out and can't absorb it well. Maybe if might be good idea to work out simple diagrams of the dash, and other matters that will be a place to to take notes on, and make it easier to learn.to help you transition until you have time to read the manual, etc. I think it would easier on Jaden, too...nice guy. I want to thank the cookie lady. She makes really good cookies. More

by HiddenOaksGuy Verified Customer Verified Customer

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We have been favorably impressed with Lexus of Sarasota since we first visited them a few short weeks ago and would recommend this dealership to anyone seeking a great dealership to do business with. The s since we first visited them a few short weeks ago and would recommend this dealership to anyone seeking a great dealership to do business with. The sales, service and technology teams have met our expectations and more. Thank you! More

by jimfortmann Verified Customer Verified Customer

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Have done business with them before, always a good experience,courteous and professional, Great service department as well experience,courteous and professional, Great service department as well More

by SONNY Verified Customer Verified Customer

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It was a great experience, from the salesperson to finance, all the employees were very helpful with any and all of my questions, I would highly recommend this dealership. finance, all the employees were very helpful with any and all of my questions, I would highly recommend this dealership. More

by Mr. Smith Verified Customer Verified Customer

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Austin and Shawn were great and I left being a satisfied customer. They were very helpful, kind, and most importantly patient. I would highly recommend them to anyone in need of a vehicle! Great service guy customer. They were very helpful, kind, and most importantly patient. I would highly recommend them to anyone in need of a vehicle! Great service guys. More

by MAQUELARIDLEY Verified Customer Verified Customer

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Outstanding customer service at Sarasota Lexus is one of the reasons I decided to purchase another Lexus. It is par excellence and unmatched by any dealership I have ever used. Daryl and Roberto, in particu the reasons I decided to purchase another Lexus. It is par excellence and unmatched by any dealership I have ever used. Daryl and Roberto, in particular, are consummate professionals. I highly recommend you work with this dealership for a top-notch experience! More

by jackie57 Verified Customer Verified Customer

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This is our second purchase with Jonathan Devine and like the first, it was pure knowledge and professionalism with top notch customer service. Obviously that’s why we are buying our second vehicle from him the first, it was pure knowledge and professionalism with top notch customer service. Obviously that’s why we are buying our second vehicle from him and the wonderful Lexus of Sarasota Dealership. More

by J&R Everett Verified Customer Verified Customer

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Dealership has a long history of customer care. Long term employees make all interactions seamless and courteous Long term employees make all interactions seamless and courteous More

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Went in for the installation of our cross roof bars and this was our first time dealing with the service department. As you approach the service department, you are immediately directed to the proper lane this was our first time dealing with the service department. As you approach the service department, you are immediately directed to the proper lane for service. You are then met by a service valet who opens the door for you and immediately checks you in. You are given your service provider’s name and directed inside to relax and have some refreshments, your service associate will come to you. Our service representative was Roberto Castrodad, his mission was complete customer satisfaction, extremely knowledgeable and professional. He was our only contact needed through the whole visit and multiple ways to contact him during your visit, but not to worry, he kept in contact with you during the time we were there. This is the best non stressful dealership on a whole that we ever dealt with. Roberto Castrodad is the best service representative we ever dealt with and NEVER tried to up sell you something that your vehicle does not need. They have our total vehicles sales and service. More

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