Roberto Acosta

Sean Gloss didn't push for me to buy their extended warranties and gap insurance, he simply said his spiel and "glossed" over what he was actually doing. I told him that he didn't ask me if I agreed warranties and gap insurance, he simply said his spiel and "glossed" over what he was actually doing. I told him that he didn't ask me if I agreed to the gap insurance so before he put it on I asked the price difference without the GAP insurance, it was minimal so I let it go. When I looked at the final paperwork at home I couldn't believe that he put every extended warranty AND gap insurance in the financing that he possibly could! 6K worth!!! I had to sign and initial everything on an iPad which made it so I wasn't really able to see what I was okaying until the end when everything is spelled out on the final paperwork. They dragged everything out so long that by the end of it I just wanted to leave. It's all part of their sleazy sales tactics and I let them trick me again. Luckily I contacted the Ethos Group and requested a cancellation on "Lifetime Limited Warranty", "Select Tire-Wheel-Dent", "Key Coverage" and "Vehicle Coverage", all of which added $6683.00 to the cost of the car. They used tactics like confusing "four square" sheets and focused on monthly payments over the total price. They use poor Roberto to "prime the deal" because he seems so genuine and likeable. He talks a good game, but in the end he was just another Wolf in Sheep's Clothing! I have finally learned my lesson. They won't be able to "see me coming" next time! More

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That was the quickest, most painless experience i've ever had doing adult stuff period had doing adult stuff period More

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they say one thing and then do the other. after you leave they add things to make you pay more.ill never use these scammers.sean gloss is a snake inj the grass. after you leave they add things to make you pay more.ill never use these scammers.sean gloss is a snake inj the grass. More

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Everybody was super helpful with the process of me getting my new vehicle. Robo especially was super nice and sought to make this as easy and understandable as he could. getting my new vehicle. Robo especially was super nice and sought to make this as easy and understandable as he could. More

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A car dealer that makes you feel seen, heard and welcomed! Leatra is so supportive and determined to find you the best deal and also keep you driving great quality vehicles. I would only buy a car w welcomed! Leatra is so supportive and determined to find you the best deal and also keep you driving great quality vehicles. I would only buy a car with her again because of the great experience I had her and all her knowledge, transparency and patience! She is the best! More

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Went in to purchase my first car after having countless owner to owner beaten down cars and Robo managed to find me the perfect vehicle! He has been so patient, understanding, and he will definitely make s owner to owner beaten down cars and Robo managed to find me the perfect vehicle! He has been so patient, understanding, and he will definitely make sure you drive off the lot with a huge smile on your face! Also a bonus? He definitely loves kids and will help keep them entertained while you shop for your car! He is such a great and heartfelt friendly car salesman. I HIGHLY recommend him!! More

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Tim was good dealer cause he stayed in reach if had any questions or concerns. As Tim did not give up on trying make sure the purchase could happen. Also when had questions and concerns he turned around to questions or concerns. As Tim did not give up on trying make sure the purchase could happen. Also when had questions and concerns he turned around to make sure to fine the answer or try best to come up with answer. Tim was a great dealer that have worked with to purchase a vehicle. More

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I luv gates they always there I need them the most and they have wonderful customer service they have wonderful customer service More

by natachagarrett2 Verified Customer Verified Customer

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Gates of granger made my damaged car look new again! Also did great with communicating to insurance and myself! Also did great with communicating to insurance and myself! More

by Blake N. Verified Customer Verified Customer

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The Service department at Gates of Granger is a very good place to take your vehicle. place to take your vehicle. More

by Tim Verified Customer Verified Customer

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