Robert Wolf
Robert Wolf at Sands Chevrolet - Surprise
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Robert Wolf

Service Writer

Sands Chevrolet - Surprise

16991 W Waddell Rd
Surprise, AZ 85388

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155 Reviews
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155 Reviews

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155 Reviews of Robert Wolf

August 15, 2024

Dealership Rating
Employee Rating

Robert always gets my Tahoe in and back out quickly! He communicates effectively so I always know what to expect. More

by audrastuart37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 16, 2024

Sands Chevrolet - Surprise responded

Thank you for your wonderful feedback! We’re thrilled to hear that you had a great experience with us at Sands Chevrolet. Robert is indeed dedicated to providing quick service and clear communication, and it's fantastic to know he exceeded your expectations with your Tahoe. We look forward to seeing you again soon! Ron Malvestuto - Service Director (623) 455-7777 rmalvestuto@sandsautomotivegroup.com

May 04, 2024

Dealership Rating
Employee Rating

Henry is my go to service advisor. He is very good at his job and is excellent to work with More

by Bevandkeith2002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 07, 2024

Sands Chevrolet - Surprise responded

It is great to hear about your recent service experience. I will certainly pass on your feedback to Henry as he will be happy to hear it! I look forward to working with you again in the future! Ron Malvestuto - Service Director (623) 455-7777 rmalvestuto@sandsautomotivegroup.com

March 23, 2023

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Employee Rating

I totally trust Sands Chevrolet for any repairs or upkeep done on my 2014 Equinox. Robert Wolf tells us of issues that will need work in the future and let's us decided on the timing. He is always able to ge More

by JMBOZICH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 24, 2023

Sands Chevrolet - Surprise responded

Thanks for the kudos! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, The Sands Chevrolet Team

January 01, 2023

Dealership Rating
Employee Rating

Robert is always helpful and has great customer service. I'm in and out in a timely manner. More

by Patilee307
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 04, 2023

Sands Chevrolet - Surprise responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Sands Chevrolet Team

September 19, 2020

Dealership Rating
Employee Rating

I purchased a Chevy Impala just over a month ago the check engine light was on a 2 days ago my son took the car to service dept and a purge valve needed to be replaced a part that cost 27.99 and takes 2 More

by Donnahart67
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No

Other Employees Tagged: Henry Smith, Jake Friedberg, Jean Jajou, Ken Ashby , Victor Morales, Bryan Gendrich

September 14, 2020

Dealership Rating
Employee Rating

We bought a vehicle a few weeks ago. It's been back in their service garage for over two weeks. All we get is stories and lies... I'm not impressed with them at all. They pass the buck from one to another More

by Angry Chevy Kinda Owner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No

Other Employees Tagged: David Gonzales , Josh H in financing

November 14, 2019

Dealership Rating

Worst. Experience. Ever. Bought new 2020 Traverse. It had a few factory defects in the paint that was on the “we owe” to fix. After 2.5 weeks of following up with them, I fina More

by Luke
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No

Other Employees Tagged: David Gonzales, Erwin Dacanay, Henry Smith, Jake Friedberg, Jean Jajou, Ken Ashby , Victor Morales, Bryan Gendrich, Chris Griffith

March 28, 2018

Dealership Rating

scheduled maintance oil change Check engine light always comes on after service at this location only and never at my regular dealership I use for service. Always hounded to trade i More

by Kathleen
Quality Of Work
Recommend Dealer
No

March 07, 2018

Dealership Rating
Employee Rating

Horrible service What can you expect from a place that runs of all commission, the min you tell them you don’t have the funds to get the repairs done right then and th More

by FireThem!
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No

February 26, 2018

Dealership Rating
Employee Rating

Horrible customer service! I’ll make this fast since I could care less about this place. Spent over 10 min in service bay as numerous employees walked by. Accidentally signed up More

by Ferrousone
Recommend Dealer
No
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