43 Reviews
Write a Review43 Reviews of Robert Terrell
October 08, 2024
Toyota is a great company and good people work there I like to buy everything from there like to buy everything from there More
September 30, 2024
I bought a new to me Toyota Tacoma at westboro Toyota. I brought my vehicle back to westborough Toyota to get an inspection sticker. They treated me very well and it took no time at all. I brought my vehicle back to westborough Toyota to get an inspection sticker. They treated me very well and it took no time at all. More
Other Employees Tagged: Robert VonDohlen
September 29, 2024
It was a wonderful experience. Everyone was great to work with including Robert and Tony. I would definitely return there. I plan on getting all of my service there. I highly recom Everyone was great to work with including Robert and Tony. I would definitely return there. I plan on getting all of my service there. I highly recommend the dealership. More
Other Employees Tagged: JD Janes, Jessica Wolford
May 22, 2024
After I purchased the truck (signed the papers) the communication with the dealership has been very poorly. I was told that my truck was ready for pickup but it wasn't. The 2 chrome pieces on the rear communication with the dealership has been very poorly. I was told that my truck was ready for pickup but it wasn't. The 2 chrome pieces on the rear bumper wasn't installed and I still don't know what's going on with my 3" lift kit. I got the truck Saturday and today is Wednesday and just know I am getting my truck inspected. I had to call my insurance agent to see if she could help me with the situation even her contact the dealership. I called Robert Terrell and Tony a few times to see if they could speed up the process for me but I felt that they didn't care. Like I said when I was negotiating the truck I had all the attention but after I signed the papers my treatment has been completely different. More
Other Employees Tagged: John Dowden , Tony shamoa
May 20, 2024
Horrible customer service. Did not provide a the information necessary when buying a car. Once I did say yes to a deal, no one would answer my questions or meet with me in pers Did not provide a the information necessary when buying a car. Once I did say yes to a deal, no one would answer my questions or meet with me in person. I wish I did not buy my car from this location. More
Other Employees Tagged: John Dowden, JD Janes
May 14, 2024
Great teamwork all of them thank you love love my Rav4 Tony rob and finance thank you Tony rob and finance thank you More
Other Employees Tagged: John Dowden, Alex Sanchez, Darmy Grullon , Tony
May 01, 2024
My sales person was helpful at first, but not very responsive when I reached out for updates once the date when he said my vehicle would be delivered. He was either ignorant of the process and how lon responsive when I reached out for updates once the date when he said my vehicle would be delivered. He was either ignorant of the process and how long it took, or blatantly lying about what was needed from me to get my vehicle. More
Other Employees Tagged: Jack in the Finance Department (5 stars)