Robert Sparks
Robert Sparks at Southern Kia Virginia Beach

Robert Sparks

Service Advisor

Southern Kia Virginia Beach

2369 Virginia Beach Blvd
Virginia Beach, VA 23454

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4.3
118 Reviews
4.3

118 Reviews

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118 Reviews of Robert Sparks

September 02, 2025

Dealership Rating
Employee Rating

They helped me a lot to get my car they are the best hands down! More

by brianlrodz17
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

September 01, 2025

Dealership Rating
Employee Rating

Service Department performed an unnecessary tire rotation at 6000 miles during our oil change service. It was not indicated that tire rotation service was billable. Otherwise, we would not have agreed to the More

by KIMIWILLI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

August 25, 2025

Dealership Rating
Employee Rating

Brought the SUV in for state inspection and waited the expected time based on when I arrived in the queue. Service department did a great job of keeping me updated on when my vehicle would be completed. N More

by E2MIKEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 28, 2025

Southern Kia Virginia Beach responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

August 23, 2025

Dealership Rating
Employee Rating

Very poor communication and service when I left my EV-6 to have LoJack installed and software recall. Also, it should have been revealed to me upon purchase of car that service center had no techs qualifie More

by Will
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Tracy Barkus

Aug 28, 2025

Southern Kia Virginia Beach responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernkialynnhaven.com or respond directly to this message with the requested information. We hope to hear back from you soon.

August 17, 2025

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Employee Rating

In for routine oil change, was in and out in less than an hour. Another flawless service! More

by aldridgejl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 21, 2025

Southern Kia Virginia Beach responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

August 13, 2025

Dealership Rating
Employee Rating

RT did a great job getting my car in for service, inspection and sensor replacement. I dropped it off at 07:00 and he called me at about 1 PM to let me know the car was ready. Thank you RT. More

by IJDISME0183
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: RT Ives, Wes Kavula

Aug 13, 2025

Southern Kia Virginia Beach responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

August 13, 2025

Dealership Rating
Employee Rating

Mechanics and staff are very knowledgeable with every question that is asked if them. I will definitely choose this dealership over all others. More

by mike.glass2020
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 13, 2025

Southern Kia Virginia Beach responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

August 07, 2025

Dealership Rating
Employee Rating

I'm glad I found this location. It's very convenient to me. I'm also very happy with the staff. They all took very good care of me More

by CLMESZAROS
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes

August 07, 2025

Dealership Rating
Employee Rating

Great service and excellent work to get the job done and back on the road. More

by JOSEEAZCARTE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tracy Barkus

July 31, 2025

Dealership Rating
Employee Rating

The dealership went above and beyond to take care of my issue and made sure I was taken care of More

by cklemenc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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