

Robert Sparks
Service Advisor
Southern Kia Virginia Beach
2369 Virginia Beach Blvd
Virginia Beach, VA 23454
118 Reviews
Write a Review118 Reviews of Robert Sparks
September 02, 2025
They helped me a lot to get my car they are the best hands down! hands down! More
Other Employees Tagged: Brett Lloyd, Tina Robert, Scott Easton, Erica Jones, Joe Miller, Dave Simpson, RT Ives, Wes Kavula, Tracy Barkus
September 01, 2025
Service Department performed an unnecessary tire rotation at 6000 miles during our oil change service. It was not indicated that tire rotation service was billable. Otherwise, we would not have agreed to the at 6000 miles during our oil change service. It was not indicated that tire rotation service was billable. Otherwise, we would not have agreed to the unnecessary service. This was a slick way of getting a new customer to shell out money for a service that was unnecessary and performed by other repair shops at little to no cost. Now that I know the slick tricks, I will not fall for it again. More
August 25, 2025
Brought the SUV in for state inspection and waited the expected time based on when I arrived in the queue. Service department did a great job of keeping me updated on when my vehicle would be completed. N expected time based on when I arrived in the queue. Service department did a great job of keeping me updated on when my vehicle would be completed. No issues, but would appreciate a process that adheres to an appointment schedule and work other drop off vehicles as time permits. More
August 23, 2025
Very poor communication and service when I left my EV-6 to have LoJack installed and software recall. Also, it should have been revealed to me upon purchase of car that service center had no techs qualifie to have LoJack installed and software recall. Also, it should have been revealed to me upon purchase of car that service center had no techs qualified to work on EV-6 More
Other Employees Tagged: Tracy Barkus
August 13, 2025
RT did a great job getting my car in for service, inspection and sensor replacement. I dropped it off at 07:00 and he called me at about 1 PM to let me know the car was ready. Thank you RT. inspection and sensor replacement. I dropped it off at 07:00 and he called me at about 1 PM to let me know the car was ready. Thank you RT. More
Other Employees Tagged: RT Ives, Wes Kavula
August 13, 2025
Mechanics and staff are very knowledgeable with every question that is asked if them. I will definitely choose this dealership over all others. question that is asked if them. I will definitely choose this dealership over all others. More
Other Employees Tagged: RT Ives, Wes Kavula, Tracy Barkus
August 07, 2025
I'm glad I found this location. It's very convenient to me. I'm also very happy with the staff. They all took very good care of me It's very convenient to me. I'm also very happy with the staff. They all took very good care of me More
Other Employees Tagged: RT Ives, Wes Kavula, Tracy Barkus
August 07, 2025
Great service and excellent work to get the job done and back on the road. back on the road. More
Other Employees Tagged: Tracy Barkus
July 31, 2025
The dealership went above and beyond to take care of my issue and made sure I was taken care of issue and made sure I was taken care of More
Other Employees Tagged: Brett Lloyd, Tina Robert, Scott Easton, Erica Jones, Joe Miller, Dave Simpson, RT Ives, Wes Kavula, Tracy Barkus
