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Robert Solis
Robert Solis at Germain Honda of Surprise

Robert Solis | Page 5

Service Advisor

Germain Honda of Surprise

13270 N Autoshow Ave
Surprise, AZ 85388

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5.0
276 Reviews

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5.0

276 Reviews

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276 Reviews of Robert Solis

June 29, 2026

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Employee Rating

Robert was very detailed and thorough. Reviewed everything that was serviced that day. Great customer service. More

by bstandridge14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 09, 2026

Germain Honda of Surprise responded

Thank you for your trust in our service team! We're happy Robert provided you with thorough and informative service. Please don't hesitate to give us a call the next time we may help you. Best Regards, Sassha Motz General Manager

June 28, 2026

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Employee Rating

The service was very fast and efficient. I was walked through everything so there were no surprises at the end. More

by ASHLEY1CELESTE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nathan (Nate) Garcia, Alfredo (Al) Bustamante, Kevin Proo

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Jul 09, 2026

Germain Honda of Surprise responded

We are pleased you enjoyed a quality, efficient, and transparent visit. See you down the road. Best Regards, Sassha Motz General Manager

June 27, 2026

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Employee Rating

Very modern and well staff facility. CSR are very good and courteous. Would recommend it to all. More

by RALPHZAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 09, 2026

Germain Honda of Surprise responded

Thanks so much for your thoughtful feedback! We're pleased our team handled your visit with great care, and you were comfortable during your visit. We look forward to your next visit. Best Regards, Sassha Motz General Manager

June 27, 2026

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Employee Rating

everyone was very helpful and professional in the purchase of our new Honda Passport Elite. More

by dac12011
Recommend Dealer
Yes

Other Employees Tagged: Liz Card, Kiara Ruiz, Ivan Rascon

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Jul 09, 2026

Germain Honda of Surprise responded

Your kind words about the entire team mean a great deal to us. Thank you for choosing Germain for your automotive service needs. Best Regards, Sassha Motz General Manager

June 26, 2026

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The service department was professional, efficient, and courteous, completing my vehicle's maintenance on time while keeping me informed throughout the entire process. More

by Cdarrinn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Jul 09, 2026

Germain Honda of Surprise responded

Thank you for sharing your feedback! We're pleased to hear our service team provided a professional, efficient, and courteous experience while keeping you informed throughout your visit. We appreciate your business and look forward to continuing to provide excellent service for your vehicle. Best Regards, Sassha Motz General Manager

June 23, 2026

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Employee Rating

Great service, great people overall a great dealership! Will be back, for sure....Thank you! More

by MIKEGANN70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nathan (Nate) Garcia, Alfredo (Al) Bustamante, Kevin Proo

Print
Jun 23, 2026

Germain Honda of Surprise responded

Thank you for your kind review. Our team is pleased to know your service visit was a positive one. See you next time. Best Regards, Sassha Motz General Manager

June 20, 2026

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Employee Rating

For my first time getting my oil changed it went very smooth and quick, very satisfied on the service i received, thank you More

by tmiranda02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Jun 22, 2026

Germain Honda of Surprise responded

Thank you so much for sharing your experience. Our goal is 100% customer satisfaction, and it sounds like we achieved that goal with you. Thank you for your positive feedback! Best Regards, Sassha Motz General Manager

June 15, 2026

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Employee Rating

Outstanding dealership! We scheduled the first service for our 2026 CRV and found the process very easy using the online scheduling website. Our Service Advisor, Robert, t More

by Bob J
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Jun 16, 2026

Germain Honda of Surprise responded

Thank you for your wonderful review! We're delighted to hear your first service visit was easy and convenient, and that Robert provided excellent care throughout the process. We appreciate your kind words and look forward to serving you and your CR-V for many years to come! Best Regards, Sassha Motz General Manager

June 14, 2026

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Employee Rating

Had an appointment for routine maintenance and was taken care of right away. Left my car and was called back as soon as it was ready. More

by barber2713
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Jun 15, 2026

Germain Honda of Surprise responded

Our team is happy you enjoyed a quality 5-star service experience. See you down the road. Best Regards, Sassha Motz General Manager

June 10, 2026

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Employee Rating

This dealership is always clean and inviting. The people who work there are helpful and friendly. More

by AMC1175
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Jun 11, 2026

Germain Honda of Surprise responded

Thank you for providing feedback on your recent experience at Germain Honda of Surprise. We take pride in providing a clean and inviting space for all of our guests, so our team appreciates that you noticed. We are also pleased to know that our team took great care of you. We look forward to seeing you again soon! Best Regards, Sassha Motz General Manager

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