Robert Saunders

Rob was great at explaining everything. Growing up with a Dad and brother mechanics I understand most things. He took the time to prioritize what service I needed and what could wait. Growing up with a Dad and brother mechanics I understand most things. He took the time to prioritize what service I needed and what could wait. More

by SHARONDALEOFVAIL Verified Customer Verified Customer

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Everyone was very helpful and friendly! I love my new Subaru Outback, and I'm grateful for the service I received. I love my new Subaru Outback, and I'm grateful for the service I received. More

by ISLANDDWELLER22 Verified Customer Verified Customer

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Everyone was so helpful and friendly! I absolutely love my new Subaru Outback. I appreciate their communication and willingness to go the extra mile. I absolutely love my new Subaru Outback. I appreciate their communication and willingness to go the extra mile. More

by ISLANDDWELLER22 Verified Customer Verified Customer

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So helpful in helping make sure our car would be good in the weather and was so knowledgeable the weather and was so knowledgeable More

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Smooth, no surprises We've been with you guys over a decade, 2 cars. Many service Mrs. decade, 2 cars. Many service Mrs. More

by MATTKRANEPHOTO Verified Customer Verified Customer

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Robert and Irene are both incredible with their service ability, care and professionalism! This cannot be understated and you should reward them with all the money you steal from your customers. Your deale ability, care and professionalism! This cannot be understated and you should reward them with all the money you steal from your customers. Your dealership is outrageously overpriced. Your fees are ridiculous, including an electric vehicle storage fee for a non electric vehicle there for 2 hours? Are you kidding? I had to pay $250 for a diagnostic fee and then you were going to charge me more in labor than other companies charge for the part and labor. I am a lifelong local and will never recommend your company to anyone, for any reason, ever. I used to go to groove for everything and spend a great deal of money but because of how greedy your company is you have lost many customer More

by TOP08NOTCH Verified Customer Verified Customer

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Always pleasant honest and knowledgeable. Great communication. Smooth process, efficient and estimated time to get work done was accurate. Great communication. Smooth process, efficient and estimated time to get work done was accurate. More

by NO30 Verified Customer Verified Customer

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We did not appreciate the confusing process used to get to the final number. Too many different people involved. And we never got a clear itemized cost of the extended warranty until the very final documen to the final number. Too many different people involved. And we never got a clear itemized cost of the extended warranty until the very final documents with Robert. More

by Cindy Verified Customer Verified Customer

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Much improved service with Robert Saunders and Brad! !! Both have very professional customer service skills. So happy to work with them after some previous unsatisfactory service experiences !! Both have very professional customer service skills. So happy to work with them after some previous unsatisfactory service experiences More

by SMITH.GINNY.READING Verified Customer Verified Customer

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Everyone was friendly and helpful. They treated me very well and completed the service I needed They treated me very well and completed the service I needed More

by LORISHERLOCK49 Verified Customer Verified Customer

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