Robert Roman

I had the worst experience ever and most certainly won’t return. I sat there 3.5 hours before anyone got back to me. It took me approaching the desk for an update. Had I not inquired, how long would I have return. I sat there 3.5 hours before anyone got back to me. It took me approaching the desk for an update. Had I not inquired, how long would I have sat there? The service guy said it took a while to get the machine working but why not say that ahead of time? I wasted 4 hours of my only off day. I wasn’t offered a coupon, or any compensation at all. No one apologized for my inconvenience. Furthermore, they didn’t even want to wash my car. The guy said he didn’t want the locks to freeze. So, I don’t know if I received poor service because my car is ancient, I am woman, because I am Caribbean, or because Ziegler is inept. I wish I could rate this business lower than a one star. You were a true disappointment. More

Report | Print