Robert Rappaccioli

A very great crew! I make a further to give them my business. Great customer service. I make a further to give them my business. Great customer service. More

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Every time I have to bring my vehicle to the dealership for something everyone is always happy, in a good mood and very helpful. for something everyone is always happy, in a good mood and very helpful. More

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Great ppl and easy to work with they go above and beyond to help customers to help customers More

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Service department is top notch. No high pressure up selling. I would definitely recommend this dealership No high pressure up selling. I would definitely recommend this dealership More

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Terrible Customer Service Miguel Castellon. I had an appointment at 9;15 and I went at 8:30 and left at 9:45 without any service done. when talked to Miguel I found him not professional and n I had an appointment at 9;15 and I went at 8:30 and left at 9:45 without any service done. when talked to Miguel I found him not professional and not easy to talk to or get information nor did he organize any appointments right to avoid car crowds or wasting customer time. he is missing customer service etiquette and is not professional enough to represent Fortbend KIA . I am very disappointed and I told him in front of the staff that I would keep reporting him everywhere until we have the right people back to continue using the same facility More

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I had a fantastic experience at Shottenkirk Fort Bend Kia. The staff was friendly, knowledgeable, and went above and beyond to help me find the perfect car. The buying process was smooth, and I couldn't Kia. The staff was friendly, knowledgeable, and went above and beyond to help me find the perfect car. The buying process was smooth, and I couldn't be happier with my purchase. Highly recommend More

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Customer service was great! The only issue was that they didn’t vacuum my car as I was told. But over all very nice The only issue was that they didn’t vacuum my car as I was told. But over all very nice More

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Very good, very clean , nice people like Robert, Paul and the lady where we signed the paper, thank you to everybody. and the lady where we signed the paper, thank you to everybody. More

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