Robert Quintana
Robert Quintana at Arrowhead Honda

Robert Quintana | Page 6

Service Advisor

Arrowhead Honda

8380 W Bell Road
Peoria, AZ 85382

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rated
149 Reviews

Dealership Experience

13 yrs, 1 mo

Industry Experience

12 yrs, 8 mos

not yet
rated

149 Reviews

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149 Reviews of Robert Quintana

September 12, 2019

Dealership Rating
Employee Rating

Dead Battery The service was excellent and they got me done in a timely manner. The new waiting room was excellent, despite no popcorn machine or somewhere to get More

by Silver18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jason Heximer, David Scott , Celeste Fitzpatrick, Antwon Germany

Sep 13, 2019

Arrowhead Honda responded

Thank you very much Silver 18 for your feedback. We are glad you like our new waiting area. I do apologize about the popcorn machine, we have fixed it, so I hope it is still up and running when you return for your next service. Feel free to reach out to me if you need anything in the future. Tracey Ford-Internet Director-623-815-2041-tford@arrowheadhonda.com. Thank you again.

September 12, 2019

Dealership Rating
Employee Rating

starter replacement Quickly given a service appointment when the starter failed. The failure was diagnosed, and the starter was replaced in a very reasonable amount of ti More

by marylee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 13, 2019

Arrowhead Honda responded

Thank you Marylee for your feedback about your service visit. Glad we got you back on the road with your vehicle in a timely manner. Feel free to reach out to me if you need anything in the future. Tracey Ford-Internet Director-623-815-2041-tford@arrowheadhonda.com. Thank you again.

September 11, 2019

Dealership Rating
Employee Rating

Left front wheel bearing replacement Work was accomplished on time and at a great price, car drives like new, car was washed as requested. I was able to get the time and day as requested More

by Phil
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 13, 2019

Arrowhead Honda responded

Thank you Phil for your feedback about your visit. Glad we could get you in and out on the day you requested. We know that makes it easier on our customer. Feel free to reach out to me if you need anything in the future. Tracey Ford-Internet Director-623-815-2041-tford@arrowheadhonda.com. Thank you again.

September 09, 2019

Dealership Rating
Employee Rating

Quick In and Out Had a small issue, Robert got me in and out in no time and back on the road. I always appreciate the honest feedback on my needs, this trip didn’t cos More

by WesB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 13, 2019

Arrowhead Honda responded

Wes, thank you very much for your feedback. Robert always has his customers needs in mind. Feel free to reach out to me if you need anything in the future. Tracey Ford-Internet Director-623-815-2041-tford@arrowheadhonda.com. Thank you again.

August 28, 2019

Dealership Rating
Employee Rating

First time in It was our first time in for routine service, Robert looked in to a few concerns I had and tackled them all, he even addressed a couple I didn’t know More

by WesB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

August 27, 2019

Dealership Rating
Employee Rating

Awesome as always I never have any problems here. I feel they are honest and do good work. Will keep going back for my car's maintenance needs. More

by mconner96
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

August 26, 2019

Dealership Rating
Employee Rating

Routine Maintenance Excellent service, great coffee and donuts. Relaxing atmosphere. Everyone in passing is friendly and willing to help if you need them to assist. M More

by Audrey85375
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

August 26, 2019

Dealership Rating
Employee Rating

A/C repair Robert was easy to work with and concerned when the problem was not resolved the first time around. He returned calls quickly and was courteous and k More

by Jen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

August 22, 2019

Dealership Rating
Employee Rating

Great customer service! Another great customer service experience from Arrowhead Honda! I would not take my car anywhere else. I was able to schedule my appointment online. R More

by Mary
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mo Babul

August 16, 2019

Dealership Rating
Employee Rating

Service Robert and Dereck did a good job keeping me updated on the progress of my service appointment and what was needed for my vehicle. Thank you. More

by Hondagirl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dereck Smith

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