Robert Ortizo
Robert Ortizo at Subaru of Utica
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Robert Ortizo

New Car Manager

Subaru of Utica

5036 Commercial Drive
Utica, NY 13495

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5.0
13 Reviews

Dealership Experience

3 yrs, 1 mo

Industry Experience

8 yrs, 5 mos

Languages Spoken

Spanish Spanish

5.0

13 Reviews

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13 Reviews of Robert Ortizo

December 24, 2024

Dealership Rating
Employee Rating

Roe was wonderful. Very attentive. Dad and I both would work with him again! However waiting 2 hours for your vehicle when it was to be ready at three and I left at More

by CKC
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nick

Dec 24, 2024

Subaru of Utica responded

Thank you for sharing your experience with us at Subaru of Utica. We're glad to hear Roe provided attentive service, but we apologize for the delay and any inconvenience caused during your visit. Your feedback is valuable, and we'll address these concerns to improve our services. Enjoy driving your new car! And of course, if you need anything down the road, you can always reach out to us!

November 22, 2024

Dealership Rating
Employee Rating

Love working with Brad G. This is the 6th Subaru we’ve bought from him and wouldn’t go anywhere else! More

by DEYCHNER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mike Green, Brand Glerup , Justin & Brandon

Nov 22, 2024

Subaru of Utica responded

It's great to hear that Brad has consistently provided you with such great service at Subaru of Utica! We truly appreciate your loyalty and look forward to assisting you with many more Subarus in the future! 🚗💨

November 11, 2024

Dealership Rating
Employee Rating

Please bring back key or maybe keep the Subaru legacy I love that car and put back push button on air and heater . Lock door with hangs free can be better but there are flaws and with huge screen can have More

by MGADZ0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 11, 2024

Subaru of Utica responded

Thank you for sharing your thoughts with us! We're glad to hear that the team at Subaru of Utica helped you get a new car and made it a great experience. We appreciate your feedback on features, and we'll pass along your suggestion about bringing back the popcorn too! 🍿😉

November 02, 2024

Dealership Rating
Employee Rating

I had a great salesman. Very knowledgeable and friendly. He took the time out to drive me to pickup the car when it was ready. Excellent service. A +++++. More

by JOEFORR.JOE
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mike Green, Brand Glerup

Nov 04, 2024

Subaru of Utica responded

Wow, thank you for the kind words and A+ rating! That means a lot to us, and we look forward to providing you more A+ experiences in the future at Subaru of Utica.

October 27, 2024

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Employee Rating

The process of buying my new Subaru was so simple from start to finish. I have never had a better experience! More

by LIZRIPP24
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mike Green, Brand Glerup, Nick Borelli , Stenino Joseph

Oct 28, 2024

Subaru of Utica responded

"I have never had a better experience" makes us smile ear to ear. We're so glad we set the new standard for you and look forward to providing you with great service experiences in the future. Thank you again for choosing Subaru of Utica, Liz!

October 15, 2024

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Employee Rating

You are people with a patience to explain the whole process well, Great service and very friendly. More

by Eneyda Morales
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Carlos Bello

Oct 15, 2024

Subaru of Utica responded

Thank you so much, Eneyda! We're glad to hear you had a positive experience with our team. Clear communication and great service are what we’re all about—no mysteries here! If you ever need anything down the road, swing by Subaru of Utica. 🚗😊

June 05, 2024

Dealership Rating
Employee Rating

Staff were very kind,explained all the features of our new vehicle. Even text messaged me after the sale to see how things were going. More

by SANDRACAMBRIDGE38
Recommend Dealer
Yes

Other Employees Tagged: Nick Borelli

Jun 05, 2024

Subaru of Utica responded

Sandra, we're delighted to hear that our team at Subaru of Utica provided such attentive service and follow-up. Enjoy your new vehicle!

May 28, 2024

Dealership Rating
Employee Rating

Excellent Sales Team and very easy to Deal with. Whole process was done over the phone other than 2 trips. One to pick out Color and an Hour later we were swapping our 2921 in for a 2024 More

by SAM T
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Allen Hutchings , Christopher Cardello

May 28, 2024

Subaru of Utica responded

Sam, we're delighted to hear that our sales team made the process smooth and efficient for you at Subaru of Utica. Enjoy your new 2024 model!

April 27, 2024

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Employee Rating

Wonderful! Just like family. Knowlegable and helpful. A wonderful experience in all categories. Very much appreciate the atmosphere. More

by COLASANA
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Allen Hutchings, Mike Green, Brand Glerup , Christopher Cardello, Jarred Kraszewski, Justin Malagese, Bradley Mcphearson, Sales

Apr 29, 2024

Subaru of Utica responded

We're delighted to know you had a wonderful experience. We appreciate your kind words about our knowledgeable team!

Apr 29, 2024

Subaru of Utica responded

We're delighted to know you had a wonderful experience. We appreciate your kind words about our knowledgeable team!

April 12, 2024

Dealership Rating
Employee Rating

The dealership is great everybody is nice and helpful. justin is really helpful and goes out of his way to make sure I had everything I needed and was comfortable driving my new car More

by FRANKGERACE1968
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Allen Hutchings, Mike Green, Brand Glerup , Christopher Cardello, Jarred Kraszewski, Justin Malagese

Apr 12, 2024

Subaru of Utica responded

Frank, thanks for sharing your positive experience with us! We love knowing your visit was comfortable and enjoyable. Don't hesitate to come see us again. We are here to help!

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