Robert McClain
Robert McClain at Serra Chevrolet of Southfield
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Robert McClain

Service Consultant

Serra Chevrolet of Southfield

28111 Telegraph Road
Southfield, MI 48034

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8 Reviews

Hello! I’m Robert, a Sales Consultant here at Serra Chevrolet. I have been working in the auto industry for nearly 20 years, providing friendly service that customers can depend on. I’m from Kalamazoo, MI and am a graduate of Loy Norrix High School. My priority is always the customer. Listening to each guest allows me to understand what they need. I make sure our customers have the best options to choose from, and I always strive for customer satisfaction!

Dealership Experience

27 yrs, 4 mos

Industry Experience

27 yrs, 4 mos

Languages Spoken

English English

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8 Reviews

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8 Reviews of Robert McClain

August 24, 2022

Dealership Rating
Employee Rating

I have had my former car serviced by Serra Chevy many times and they have done a great job. I Came in yesterday to get a pre- owned car and came back today and was about to get a 2018 traverse and I am s More

by mwalton222
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dominic Ciacelli

Aug 26, 2022

Serra Chevrolet of Southfield responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and we will be sure to relay to the team. Take care and have a great day. Sincerely, The Serra Chevrolet Southfield Team

April 26, 2022

Dealership Rating
Employee Rating

I've had my SUV serviced here for years. Every time Robert McClain helps me I get excellent service. More

by kathyjune67
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Patrick Till

Apr 28, 2022

Serra Chevrolet of Southfield responded

Hi kathyjune67 and thank you for your kind words. We are very happy to hear that Robert was so attentive during your visit to our dealership and that he gave you some insight on your issue! You learn something new every day! Thank you again and we look forward to working with you again in the future! Sincerely, The Serra Chevrolet Southfield Team

April 19, 2022

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Employee Rating

Horrible, aggressive and left scared. Had break work done and they squeaked when I picked it up. Took it back a month later and they couldn’t hear it. Took it back a second time months l More

by Jesse
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Apr 26, 2022

Serra Chevrolet of Southfield responded

Thank you for taking the time to share your recent experience at Serra Chevrolet Southfield. We want each customer to be completely satisfied upon visiting us, and the impression you received from our dealership is not okay. We would sincerely appreciate the opportunity to amend the situation, so please contact us. Thank you. Sincerely, The Serra Chevrolet Southfield Team

February 14, 2022

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Employee Rating

I had a great experience with Dominic this past Saturday February 12th. I bought out my lease and it was a smooth transition!! He’s a great sales person!! More

by Crystal Matthews
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dominic Ciacelli

Feb 16, 2022

Serra Chevrolet of Southfield responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Serra Chevrolet Southfield Team

April 29, 2021

Dealership Rating
Employee Rating

Best car Dealership I have ever been associated with Greg Brown and Jim Colovos and Wes Francis are fantastic!!! Bought many cars from Serra Chevrolet always very courteous and professional!! More

by TMac
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Greg Brown, Patrick Till, Scott Bruyere, Jason Lee , Jim Colovos, Wes Francis, Greg Brown

May 04, 2021

Serra Chevrolet of Southfield responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, The Serra Chevrolet Southfield Team

June 19, 2018

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Employee Rating

jim colovos is the bomb jim is the best car salesman in town I have been very happy with cars I have got thru jim. jim is my carsalesman for life. More

by david's cruze
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Greg Brown , Jim Colovos, Jeremy Dixon, Vincent Sheehan, Sheryl Neville

February 01, 2018

Dealership Rating
Employee Rating

Great Dealership The entire staff is helpful, knowledgeable, and pleasant to deal with. I've dealt with them for almost a decade and have never been disappointed. More

by bartwig
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Greg Brown, Patrick Till , Bob Bence

December 10, 2017

Dealership Rating
Employee Rating

People Matters! The sales team and the service team are great, they do an extra step to help me, I make business with them since 2011. Jeremy and Jeff always take ca More

by Sheisloved
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Patrick Till, Scott Bruyere , Jeff Beaudoin, Jeremy Dixon

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